*$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month ($1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.
ADT has four monitored security packages to choose from: basic, basic wireless, ADT Pulse, and ADT Pulse + Video. Their monthly fees are on the high side, from $36.99 to $58.99. They require a 36-month minimum contract. Additionally, in the event of early contract termination, ADT may ask the client to pay 70% of the monthly charges due for the balance of the first 36-months. They do offer a 6-month money back guarantee and a 90-day limited warranty for their products, but all in all a rather stringent pricing and contract policy.
As you start looking for a house alarm company, there are a number of things you need to look out for. Proceed with caution when you’re dealing with companies who install proprietary systems and claim that they only work with their licensed monitoring systems. You should also watch out for organizations who won’t let you alter your passcode or switch to another company even after your contract has finished. To be sure, opt for a company that gives you full access to your programming and code features and uses non-proprietary components.
Monitoring was fine, a few issues with some of the equipment and conflicting answers about how to fix it. But my biggest issue is cancelling services. It is a NIGHTMARE. I’ve called repeatedly, used their chat feature, faxed and emailed trying to cancel service. Yet somehow, they keep losing my request to cancel. They tell you it’s easy to cancel if you’re under military orders to move – just provide a copy of the orders they say. But the reality is that they’ll drag their feet and make you jump through hoops for weeks. Meanwhile, my house is selling, I can’t cancel service and I’m stuck paying for an alarm system on a house I will no longer own.
You can read about the details of the Ring Video Doorbell in its own review. The only downside to using it is that ADT hasn't integrated its camera or voice feed into the Pulse app. You'll need to not only download the Ring app to use it, but also set up a separate Ring account, especially if you want it to record video clips to the cloud for you to view later—which is separate from ADT's cloud and costs extra. Effectively, all ADT is doing with the Ring is reselling the device along with installation and service. It's not really integrated into the Pulse service.
*$99 Customer Installation Charge. 24-Month Alarm Monitoring Agreement required at $33.99 per month ($815.76). Form of payment must be made by credit card or electronic charge to your checking account or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Dealer customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. 24 month applies to California. All other states require 36 month alarm monitoring agreement ($1223.64). Offer not available in all areas.
I have been with ADT for 4 years now. In the beginning I had some minor issues but things got better fast. I love being able to see what is going on from my phone, we have Z Wave setup so as I drive into the zone area with my phone it triggers the alarm to turn off. I setup my light automation and everything with them all for the same cost of Vivint's base package. Even though it was a slower start, I am one satisfied customer.
ADT-monitored security delivers comfort through constant connection. The ADT-monitored security network is a complete group of committed and interconnected Customer Monitoring Centers, supported by trained professionals and dynamic high-tech ADT-monitored home security equipment. Our comprehensive Protect Your Home installation process includes a system that utilizes ADT's-monitored security home security Tailored to your home and your specific needs, choosing a home security system has never been easier.
ADT Security Services is a well-respected name in the home security market throughout the US and Canada. It’s also the largest provider in these areas. Each ADT security system is professionally installed for free and carries a 6-month money-back guarantee. Customers can bring their own equipment or lease equipment from ADT for home security as well as medical response, disaster protection and home automation.