ADT has been the only home security service I've ever seen my family use when I was growing up and now I've installed it in my own home! It's just the perfect home security because it got you covered in 150 places without stress. Their packages are great and the support is always there to clear any confusion so you don't regret any choice. Maybe I'm just lazy and don't care to do further research but it's always worked for me. I don't think they could be a scam if they have 7+ million paying customers.
A few min later he comes to me and tells me he’s got bad news and all my stuff is out date. (i thought that was pretty fun because I had looked in the box downstairs before calling and the inside cover clearly had a sticker on it stating it was install about 10 months earlier) I played along… He did his little sales pitch about giving me better stuff and blah blah then he says it’s like $700 to replace what I had as he’s shoving paperwork & a pen at me. I told him he was out of his mind! So then he tells me he’s gonna call his boss and see what he can do, a few minutes later he tells me he can give it to me for free. At this point I’m totally weirded out by the guy and told him I needed time to think and could I call him later. He got totally indignit with me and couldn’t understand what my problem was and that it was free. I asked him to leave and he sat down at my kitchen table! I tried to be very polite but he wouldn’t get up he said he was gonna see what else he could work out or something ridiculous. I left the room and called my neighbor who came over and removed the man from my house. It was absolutely insane!
The Dome Home Automation DMMS1 Z-Wave Certified Motion The Dome Home Automation DMMS1 Z-Wave Certified Motion Detector tracks motion in your home helping you keep your family safe. When motion is detected your Z-Wave hub will send an alert to your smartphone set off an alarm or trigger a lighting scene. This detector can also measure light levels ... More + Product Details Close
Looking at the different ADT monitoring packages, several things jump out. When you upgrade from Basic, you’ll get wireless security monitoring included with your package. Also, both ADT Pulse® packages include mobile access and alerts—giving you more control over your home and more peace of mind. And these are just a few of the differences. Call 1-855-216-0133 today to learn more about ADT monitored packages and pricing.
It is for companies like these when you can't resist yourself saying, "Old is gold." After trying umpteen number of security companies in the past, I can without any doubt say that ADT is the boss in the business of home security. Solid equipment, nationwide-reach and efficient customer service being some of the many reasons why I say so. Nice review! I got to know a lot about them through this site.
Digital Security: Even though your primary concern is protecting your property, it’s also crucial you’re protecting your personal data, too. In an increasingly connected world, you need to make sure all of the images and videos created by your security system are protected from hackers. Look out for systems that boast password and encryption capabilities.
2018 update: Security giant Protection 1 has purchased ADT for yet another buyout. However, they will be keeping the brand name the same since it is such a big company. Protection 1 will be merging their residential customers over to ADT and use the Protection 1 brand for businesses and the ADT for residential. If you are a current customer do not worry, your monitoring fees and services are not going to change.
When it comes to monitored security systems, many require expensive and inconvenient professional installation. SimpliSafe is different. This system is as customizable and DIY-friendly as the others on this list, plus, for a monthly fee, it offers 24/7 professional monitoring to give you extra peace of mind. The company’s no-contract monitoring system gets rave reviews from users who feel this is a cheaper and much more flexible alternative to typical security services. When you download the SimpliSafe app, you’ll have full control of your system and the amount of monitoring you receive — you can even customize how you get alerts and which alarm triggers get an emergency response or just a personal notification.
DIY monitoring or self-monitoring means that when a sensor is tripped, it’s your responsibility to gauge the alert’s importance and contact the authorities. This could be potentially dangerous if you sleep through an alert that turns out to be a serious threat, but it’s generally less expensive than professional monitoring. Some home security companies like SimpliSafe offer both professional and DIY monitoring plans. If you’re interested in DIY home security, check out our favorite DIY home security systems.
1$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP), ADT's Extended Limited Warranty.
2 months ago my truck was broken into my wallet swollen and my bank account drained. I will never forget the following day at work, the whole day I was worried about the thieves having my driver's license and knowing my address. I didn't have a security system and feared they would return and rob my home as well and with 3 children at home in couldn't help but to be frightened and worried. As my day at work was coming to an end,all I could do was pray for some way to protect my family. I was home for 2 hrs when there was a knock at the door. It was ADT! They explained how they were in the area selling systems and could choose 2 homes for a special promotion. I like having my home and family secured now. I would recommend them to everyone and give them 5 stars.
The Fortress S6 Titan 3G/4G WiFi Security System is the next generation in versatile home security. The system can connect over an existing WiFi, with a SIM card, and/or a land line phone connection. It can be self-monitored, or connected to central monitoring using Contact ID (CID). The system is easy to install and start using right away. The wireless accessories in the package are pre-programmed and working right out of the box! Download the free "My Fortress" mobile app for iOS / Android and get peace of mind on the go!
A smart lock is typically part of a robust smart home security setup, but you don't have to invest in a full-blown system to use one. If you're using a home automation hub to control things like lighting and thermostats, you can add a Z-Wave or Zigbee smart lock to the system without much effort. Alternately, if you don't have a home automation hub, look for a Wi-Fi or Bluetooth lock that comes with its own mobile app. Smart locks use standard pre-drilled holes and are fairly easy to install. Some models use your existing keyed cylinder and deadbolt hardware and attach to the inside of your door, while others require that you remove your existing interior and exterior escutcheons and replace the deadbolt and strike hardware.
Frontpoint requires a professional monitoring subscription plus a three-year contract. Monitoring plans range from $35 to $45 to $50 per month, each ascending tier unlocking additional features like home automation, mobile alerts, and camera storage. While not as flexible if you want to take a minimalist or independent approach to security, but appealing if you want the extra perks.
We are previously Brinks customer (we were very happy with their service) and ADT has acquired Brinks. We added more sensors and signed another two year contract with ADT. Now we’d like to get a quote to add camera system, so I called ADT and set us up for an appointment at 10am. I cancelled all my appointments that Saturday to met with the representative at 10am. It was 10:25am when i called ADT because he hasn’t showed up yet, and I called back again after 10 minutes to check the status and the customer rep put me on hold and contacted Daniel and even his Sales Manager. Unfortunately can’t get hold of the two.
very happy with our system. has never failed, feel very secure when we turn it on at night. would recommend the system to anyone. i dropped a plate in the kitchen and the system came on asking if everything was alright, it sounded like glass breaking when the plate hit the floor. only problem we have is forgetting to turn it off in the morning but that is our fault.
There is a reason why this company has a 1 star rating...avoid them like the plague. They are a high pressure sales company who abuse the elders. My mother sign a contract with them in 2011. ADT wants the elder to believe they still have a "verbal" contract and they keep billing them despite the system not working for two years. They wanted to charge her another $400 to "repair" their system and they also unilaterally increased the price of the service. When we tried to cancel, they apply high pressure tactics to try to retain claiming there was a "verbal" contract...there was not...and they had a host of high pressure questions...this is a dirty company and stay away!
ADT very dishonest we was on auto pay and it messed up which put us behind a little we called got it corrected they cancelled our service after telling us they had it worked out we went two days not knowing the service was off no phone calls nothing we found out on a Saturday they wouldn’t talk to us said call back Monday during business hours. They put my family in danger by giving them a false sense of being covered then just no concern wait till Monday. This company is very highly overrated and not trust worthy. I wasted a lot of money and my family is still not safe. Thanks ADT for nothing.
Updated on 11/21/2018: I wanted to follow up regarding the resolution to my situation. Turns out there is no resolution. I called, emailed and called again the CEO's office and they didn't can would not answer my questions. Hung up on me. Their so called Corporate Relations Manager, is a joke, she needs a back to basics training in customer service. They know they are wrong that is why they will not comment on my review. If you look at other 1 star reviews put on here after mine, you will see their response to say sorry to the customer, but mine? They won't even bother. They know I am telling the truth. Since they want to go ahead and blacklist me and remove services, that's fine. I will gladly take my money elsewhere; but they couldn't answer the one question I had for them that they are trying to use as their defense. Where does it say in the contract that they can cancel at any time and for any reason? Nowhere! Read the fine print.
I do not know who trains these sales people, but their tactics leave a lot to be desired. Yesterday my husband was outside and a Vivint salesperson approached him and told him that if he were to cut our phone line we would not have service with ADT. My husband replied that he could not just cut them as they are on the roof and the salesman said he could cut the phone lines and break into our home and my husband told him that if he did he would get shot.
ADT Pulse Video – Installation starts at $399. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $58.99 per month, ($2,123.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
Amazing breakdown! I have been looking all over at different companies and they never tell you who does what better because they all want your business. I am sold on this company and am giving them a call now. To me, from what I read about other companies, they are my best option as I am on a budget and don't need massive protection (my home is small!!). Thanks for this information!
YES! There is always an ADT special. Not only ours, but our price match policy assures that if you do see a better ADT discount out there, be it an on-line offer or in writing, when you bring it to us, we'll match it. So whether your question is: Is there an ADT special offer? or just how much is ADT? The answer is we've got a great value for you. Check these ADT special offers out:
The only major downside to Pulse is price and its three-year service contract. When compared with other players, like Vivint or Frontpoint, the pricing structure is similar in that there's an upfront installation cost you can pay all at once or spread across the first three months, and then a monthly cost for maintenance and monitoring. If you compare only prices published on the web, then ADT Pulse looks very competitive. But in practice, if you opt for the higher end of the tiering scale and a modified system with a bunch of devices that aren't included in a basic tier package (and ADT will steer you that way), your price will quickly balloon. In my case, I wound up with an excellent all-around solution, but an eyebrow-arching upfront cost of $3,276.79 and a monthly charge of $63.89, which makes Pulse the most expensive solution we've tested to date.
ADT Pulse remote – Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $52.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
There are two kinds of fobs that come with the Safewatch, including one that looks like a car's open/lock fob, and two more that are simply flat, gray disc tokens about the size of a quarter intended to fasten to your keychain. The car fob-looking one will arm or disarm the device when you press the appropriate button. The token has no buttons. Just hold it up to the specially marked part of the Safewatch's front panel and you can arm or disarm the system without having to enter an access code. I use these tokens far more than the fob simply because they're faster.
Not specifically to do with the cameras, more the system it is attached to, but generally speaking you are only able to record a single 30s clip every 5 minutes. That’s a game-changer and should be enough to avoid ADT completely. I have a little “trick” in place which will allow me to record 1:30 (3 contiguous 30s clips) after motion is detected which is messy, but better that 30s.
ADT Pulse Remote installation starts at $199. ADT Pulse Video installation starts at $399. ADT Pulse with Video installation starts at $499. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required fromo ADT Pulse Remote: $52.99 per month, ($1,871.64), ADT Pulse Video: $58.99 per month, ($2,123.64), ADT Pulse with Video: $59.99 per month, ($2,159.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
When your house will be empty, you can arm the system in "Away Armed" mode for maximum protection and coverage. When you're at home or sleeping, you can arm the system in "Home Armed" mode. This will keep the perimeter secure (doors and windows armed) while allowing you to get up, and move around inside the house (motion detectors disarmed). Getting a late night snack won't wake up the whole house!
Though GetSafe security systems integrate with home automation products like smart light bulbs, thermostats, and garage door openers, some customer reviews indicate that it can be difficult pairing GetSafe with these products. Syncing tech is always a challenge. Fortunately, GetSafe includes a library of video tutorials to walk you through pairing your products.
If we are counting rankings then my vote is 4/5. I just got them cause I felt I knew them best. My family had ADT growing up and so I followed suite. I didn't really compare it to other companies so can't say I know ADT is #1 or anything but the tech that installed our system did it quick and they showed us how to work it. Their pulse app took some getting used to as I don't really care for a "smart" home and I usually end up using the key remote they got me instead of my phone.
My experience with ADT was very bad from the beginning. After somebody broke into my house while I was sleeping I found necessary to get a security system. The first company I called was ADT, because it was very well rated on the internet. Over the phone, the person I spoke with told me that the equipment is free and I will pay between $28 and $58 a month depending on how I customize my package, and the installation time will be around 2-3 hours.
The reason I got ADT was so that in case I needed to move out of state for my work (a possibility at the moment) I wouldn't have to pay a early termination fee for moving 'out of service area' as I've seen with other companies contracts. I believe I'll have to pay a $199 or so moving fee but that's better then cancelling and signing up with a new company once moved.
Good review overall, I didnt realize they have been around for so long! I just wish they did more in the ways of customer retintion as mentioned in this review. Basically if you never complain then they will just keep taking your money. That may be normal with most companies but now that I know i am telling my parents to get rid of their old security equipmnent and get new stuff for free.
November 6th 2018, I had the worst experience with a customer service manager who works for account management in Jacksonville, Florida. She was so nasty with me and spoke to me with so much attitude and no respect. She was not polite, nor did she mention her name when asked. I had to get her name from another representative the next day. I also asked her to read her notes so that she can familiarize herself with my situations and how many times I have been in contact with her department and she refused to do so. Porsha F abruptly hung up on me out of frustration and also sent me a bill for over 1000$ out of frustration and threatened to send me to the debt collection agency.
This particular system comes with the Arlo Pro 2 hub (equipped with a Smart Siren) and two HD wireless security cameras. The cameras are suitable for both indoor and outdoor use and have an automatic night vision mode, so you receive crisp video quality no matter the weather or time of day. Receive activity alerts, monitor the live stream, or view recordings from the last seven days using Netgear’s free Arlo Basic subscription plan on your mobile device. Other Arlo Pro 2 systems and accessories are available that include lights and camera mounts.
“I accidentally touched button on my emergency base unit. Response time was excellent. I know if it was a genuine emergency for me your staff would respond immediately with efficiency and professionalism. I feel very secure with this system. I will definitely recommend this unit to my friends and associates. We do have an ADT Security System and we are happy and satisfied with this as well.” – Ellen, Oct 7, 2017, Consumer Affairs
**The Visa® Reward Card is issued by MB Financial Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Visa® Reward Card is provided by SafeStreets USA and is not sponsored by ADT Security Systems. Limit one Visa® Reward Card and system per household. To be eligible for the Visa® Reward Card you must be a new SafeStreets USA customer, have signed a 36 month monitoring agreement and complied with the redemption instructions.