* $100 Visa Gift Card fulfilled by Protect Your Home through third-party provider, Mpell, upon installation of a security system. Shipping and Handling Fee applies. ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire. Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required from $51.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. $99 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month (1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card of electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL- 127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI- 3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM- 353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622- CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025- 7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA- 602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G- 21499. 3750 Priority Way South Dr. Suite 200 Indianapolis, IN 46240


When we moved to this non-urban area eleven years ago, we felt we needed a security system which we hadn’t felt we needed before as our previous city home was a large, fortress-like house with iron gates. We didn’t even shop for a security provider as ADT has such a wonderful reputation. We have always felt secure with our alarm system and appreciate the ease of being a customer of ADT. Great service with no hassles.
Smart guy Dallin! So many people think a gun is enough but we hear so many stories of home invasions happening when the gun wasn't close enough to get or the burglar getting in at night and the residents sleeping through it until it's too late. At least with any alarm system in place you get a good 30 second warning to get things ready in case of a face to face conflict.
He did an excellent job in checking for any issues, malfunctions or errors with the installation before he left. ADT is a great product for people that care to secure their home. Yes, it can be pricey for $129 per window sensor, but it’s worth protecting your family and belongings. They offer a lifetime warranty on anything. If a battery dies, they come out and replace it for free. If a sensor stops working they come out and replace it for free. I’m not sure what these other reviewers are experiencing, but we are extremely happy with ADT and Brian from Protect Your Home in Santa Clarita.

Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499.
With a founding date of 1874, ADT is probably the most mature player in the smart home security market. While it's still building the home automation portion of its services portfolio, its Pulse system is both secure and sophisticated. But while the company does a great job treating its customers well on a service front, it's important to note that the Pulse system is neither DIY or cheap.
ADT Pulse Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required from $52.99 per month, ($1,907.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

Vivint is all about home automation and state-of-the-art technology. If you’re into things like controlling your lights, door locks, security cameras, and pretty much anything else under your roof that can connect to your smartphone, then Vivint’s alarm systems are worth heavy consideration. The company is starting to design more and more of its own equipment, so it doesn’t rely as much on third-party vendors as Frontpoint or ADT do. The Vivint Doorbell Camera is one of our favorite pieces of security equipment to date.
I know a lot of people complain about the $99 installation fee but trust me, if you have ever tried to install one for the first time...$99 is a cheap price to pay! I wish I would have paid someone to install mine for me. It was a headache to do! Anyways, I'm with ADT and it's a great system for my family. Never had a issue them and I don't have a problem with their equipment. It does the job!
I love the pricing and information you've given on this company, but I'm a little worried about not getting new equipment after 3 years. I don't want to have to fight for new things every time my contract comes up. Does making a 'threat' to leave the company really work? I'd hate to change companies every three years to get new equipment. I'd love to hear what other customers have done. Thanks.
ADT Pulse remote – Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $52.99 per month, ($1,871.64), including Quality Service Plan (QSP).   Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.

It's hard to beat the biggest and best. I started out with Guardian but worked my way over to ADT for practical reasons. Lots of companies aren't nation wide so if you have to move (like we do my husband is in the military) it is too much of a pain to try and get out of contract etc. My advice is go with a national company so you don't have to pay any early termination fees.
Smart guy Dallin! So many people think a gun is enough but we hear so many stories of home invasions happening when the gun wasn't close enough to get or the burglar getting in at night and the residents sleeping through it until it's too late. At least with any alarm system in place you get a good 30 second warning to get things ready in case of a face to face conflict.
I'm fortunate enough to live in a house I spent a lot of time in while growing up. It has an old security system that hasn't had service for years. I remember watching a crew of installers come and drill holes into doors, window frames, and fish wire through the drywall for the motion detectors. It took two people an entire day and many tools to install the now-archaic system.

I have been with ADT for 4 years now. In the beginning I had some minor issues but things got better fast. I love being able to see what is going on from my phone, we have Z Wave setup so as I drive into the zone area with my phone it triggers the alarm to turn off. I setup my light automation and everything with them all for the same cost of Vivint's base package. Even though it was a slower start, I am one satisfied customer.

I really liked knowing we had the added security. But when you have cats and radiators for heat, it is a fail waiting to happen. The cats get in the window for the sun and warmth, so it sets off the alarm. Then they like to lay on the radiators, which are under the windows, and it seems they touch the window and set off the alarm. Good security, lousy for pet owners.
I am very upset with my ADT experience and contract. Your sales rep Daehan J gave me inadequate information regarding your ADT service and contract. I was very upfront and concerned about switching from Safenet to ADT because I was planning on moving the following year. He ASSURED me that the move of equipment, install and monitoring fees would not incur additional charges! He also did NOT disclose that there was a 36 month contract or an early termination fee. If I was properly informed of incurring additional charges for my move, I would NOT have switched security companies as my contract with Safenet was complete. In order for me to set up a new security monitoring system at my new place of residence, I received an estimate for $461. I discussed with Brad B, another sales rep of ADT corporate and he did help bring down the price but not after over 3 hours of 6 different customer services representatives. I am not pleased with your company nor ADT. Even though Daehan was working for an “authorized ADT dealer”, he is still representing the ADT BRAND.
I use ADT in all of my tenants homes and they like it. I have a influx of new tenants constantly so each time that happens I change the alarm code and make them a new user login on the ADT pulse app. I realize most people won't need to do all of this extra work when it is just them using it. If it can hold up in rentals it is definitely a worth-while security system!
I know a lot of people complain about the $99 installation fee but trust me, if you have ever tried to install one for the first time...$99 is a cheap price to pay! I wish I would have paid someone to install mine for me. It was a headache to do! Anyways, I'm with ADT and it's a great system for my family. Never had a issue them and I don't have a problem with their equipment. It does the job!
Odds are you don’t have to walk far down your street to spot an ADT yard sign. That’s because American District Telegraph is the largest – and the oldest – home security provider in the US and Canada. The sheer size and capital enable ADT to offer a broader range of services than its competitors. You can choose from wireless or hardwired systems, and even connect security systems from other companies to ADT monitoring centers. ADT security highlights include video surveillance, invasion detection, home automation with voice recognition, environmental protection, and medical pendants with GPS tracking.
A big reason LiveWatch doesn’t rank higher on our list is its warranty policy. Although LiveWatch technically offers a free lifetime equipment warranty on its Plug & Protect hardware, it advertises only a two-year equipment warranty. A representative from LiveWatch explained to us that you have to ask for the free lifetime warranty, or else it will default to two years. Be sure to claim your free lifetime warranty if you decide to go with LiveWatch.
The OmniPro II is Leviton's flagship comprehensive security The OmniPro II is Leviton's flagship comprehensive security and automation control system. Boasting the largest feature set it can control the maximum number of devices and is designed to provide security and automation for large residences and small commercial installations such as restaurants offices and franchise locations. In addition to ...  More + Product Details Close
I got ADT for some reasons most don't think of. I am a business man and I know it takes years and years to build and structure a working business properly. I bought the ADT alarm because they have several monitoring stations throughout the USA all with backup features in case they get hit with a natural disaster. Their support is also levels deep in security and these are things you will not find in a review or hear about with newer companies. By them handling so many monthly customers has given them a reliable structure to handle big problems.
I too heard a lot about my friends and neighbors about ADT, but chose to ignore them and tried other small time companies just to save few bucks. In my quest to save few bucks here and there, I actually lost much more money and time which I could have saved by just going with the top guys in the industry. Life has been much smoother and relaxed after making a switch to ADT.
Our experience with professional installation was mixed. Our tester said the technician provided solid customer service: “He dropped a few unnecessary window sensors from my bill after deciding that the motion detector was sufficient for the entire front half of my home.” However, there were some issues with connecting the command hub to our tester’s network.

Because ADT has over six million customers and counting, it's easy to find lots of reliable ADT monitoring security reviews, so you can get opinions from real customers. We have the latest ADT monitoring reviews from customers across the nation. As you can see, these ADT reviews have a few patterns. Customers consistently mention stand-out service, reliable monitoring, and professional Protect Your Home technicians. With these ADT monitoring security reviews, you can see why ADT is America's #1 security provider.
When we purchased ADT Security Company we thought it was kind of expensive, but we were willing to pay the price because when we would drive around in nice neighborhoods we would see their signs in so many peoples yards that we assumed that they must have been a good choice. Boy, were we wrong! We did not have get the service that we expected. Our alarm kept going off at all times of the night and day. Our neighbors started started complaining. The police even came out numerous times, and they started getting frustrated with us. I was even afraid that we might be sued fro disturbing the peace. Then when we would call the company, or they would call us they were many times very rude, or irritated. Needless to say, they weren’t worth the price, so we cancelled their services, and have been shopping around for someone better. Maybe each town’s ADT company is different, but now I warn all my neighbors, and friends to go with someone else!
All in all, I'd have to say that this is a decent setup. It's a basic security system that is easy to install and that my wife can easily operate. There are a few quirks that I'm not clear as to whether they are solvable or not, but these don't appear to impact functionality. It performs the basic tasks that it's supposed to perform in an apparently reliable manner, so far.

Are you considering an ADT security system but are curious how they stack up against other security providers? If you’d like to see a heads up comparisons of ADT and other companies that made our best home security systems list visit our ADT Versus pages. You can find links to these below. On these pages  you’ll find comparisons of both companies equipment, pricing, features, and key differences. If you’d like to save yourself some reading you can also scroll to the bottom of the comparison pages to see who was the winner.

Well - after being an ADT customer for 5 years and really never having an issue with one exception. when we bought the newest indoor infared camera I was not excited about the fact that it doesn't work in total darkness like they say. That is usually not an issue because we have a light turn on if it senses motion. The issue came when the light bulb burned out and the camera did sense motion but all we got was a clip of total blackness. Also the 4 minute reset is definetly an issue. When will ADT fix this? I am considering a nest camera because of these issues.
Horrendous!  I would give ZERO stars if I could.  ADT failed to do the one thing they were supposed to do!!!  ADT sold me on safety and piece of mind yet ADT failed to properly setup the automation and alert settings on my ADT pulse.  Today we were burglarized and because of ADT's egregious FAILURE, our cameras did not record the incident and we could not show any footage to the police officer.  The burglar just walked away completely off the hook, even with us having 3 cameras plus a RING doorbell/cam.  ADT YOU FAILED TO PROTECT OUR HOME!!!!

At the end of the day, it's all about the sign outside your house. The respect err. fear from thieves and burgulars the sign of ADT commands is simply astonishing. The high deterrence quotient of ADT's very recognizable sign in itself is a very good reason for going with them. In the end, no one messes with a house with a yard sign that says, "Secured by ADT" in blues and whites and a great system to back it up. Enough said!


* $100 Visa Gift Card fulfilled by Protect Your Home through third-party provider, Mpell, upon installation of a security system. Shipping and Handling Fee applies. ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire. Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required from $51.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. $99 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month (1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card of electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL- 127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI- 3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM- 353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622- CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025- 7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA- 602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G- 21499. 3750 Priority Way South Dr. Suite 200 Indianapolis, IN 46240
1 week ago I agreed on the price I would pay monthly for the alarm service with ADT. The installer came today and the prices of what we had talked on the phone were very, very different, but the surprise was that when the installer came to my house she began to uninstall the existing alarm system and after all that she tells me that the price was different from the one I had agreed on by phone so therefore I canceled the service and had the old alarm system reconnected
Hello Kenneth-We apologize for the poor experience. We were able to locate the account using the information provided in this review, and see that the installation was booked with an independent ADT authorized dealer, Defender Security. We will be reaching out to them on your behalf. Should you need to reach them directly, you can do so at 1-800-689-9554. If there are any other ADT-related concerns please email ADT at AlwaysThere@adt.com. Thank you. -Gabe

Beware of these cheaters (ADT). I used their service for 10+ years…their service has been declining day by day. They don’t care about existing customers. First you pay a lot for the equipment and then after one year warranty period, they charge you for any failure/visit.Also, Police doesn’t even respond to their calls in majority of California cities (don’t know about other states)Finally, I decided to switch to a ‘better’ option, and I called to cancel. First they tried to convince me to stay with ADT, and later when it didn’t work, they informed me it will take 30 days to disconnect my service (so they can charge another month of monitoring fee).What a ripoff !Keep a distance from them.
In my time with the system, the big winners so far are ADT's Pulse software, the IP video cameras, and some third-party add-ons, namely the Nest Thermostat and the Ring Video Doorbell. I say big winners because these are the components I use daily—the house hasn't burned, been burgled, or flooded, so I haven't much needed many of the other components, but I'm glad they're there.
Although all the alarms at my house have been false due to forgetting the alarms were on or accidentally breaking something, all of these were responded to very quickly by very courteous and efficient personnel. I feel very safe in my home when I’m there and very confident that my home is monitored well when I’m away. Tremendously thankful for a wonderful alarm system and helpful staff.

ADT offers pretty much everything in the realm of home security, so just about anybody could find want they want from the company. If you need a simple setup, we suggest getting your doors and windows alarmed with Basic Wireless. If you want something to make your life a little easier (and cooler), we recommend the ADT Pulse setup so you can control just about everything in your house. If you want to be absolutely secure, it’s worth investing in ADT security cameras and video surveillance on top of the basic package.
I've been pleased with their customer support for the 2 years I have had an ADT alarm system installed into my home. What I like is from the research I have done separate of this review, ADT has not raised their monthly price in years. I guess because it effects so many people nationwide if they do, it tends to be a stable price. Much better than going with a company who runs promotions and 6 months later you are paying double for what you initially agreed upon.
For the past 10 years, ASecureLife.com has researched, reviewed, and compared the best home security systems for our annual rankings. Over that time we’ve helped millions of people find the right security system for their needs. On this page you’ll find everything from home security pricing and packages to equipment and home automation. We’ll start you off with our three most popular home security systems, then keep reading to view all of our recommendations.
†Total package includes 6 door/window sensors. No substitutions allowed. Labor charges may apply. Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499.
Even though they tend to be more expensive than unmonitored systems, they do give you peace of mind. That’s because when your system is tripped, a signal will be sent to the company via your phone line, alerting them that there’s an intruder in your house. Within approximately 10 seconds you’ll receive a phone call from the security company (via the intercom system or your telephone), where you’ll be asked to verify who you are by using an authorization code. If you’re unable to do this, the police will be sent straight to your home.
The Canopy Mobile Panic service will work differently with different products. If you pair the service with a Ring Doorbell, you will still be responsible for monitoring the device, but will have ADT’s support. For example, let’s say someone rings your Ring. You check out the event, you don’t like what you see, you press the panic button, and ADT will call the police on your behalf. If you connect the Panic Response Service to your Samsung Gear S Smartwatch, you can use the watch app to press a panic button at any time to be connected to the ADT monitoring center.
Their products have stayed up to date. They do a lot of product testing and data gathering before launching a new product into their lineup. Because of this careful consideration (and lack of bugs in their app) I will continue to be loyal to ADT. I have friends that go with other companies only to suffer lots of technical problems, faulty equipment and things that can only be worked out over years of testing with millions of users.
ADT is a trusted name, which is what keeps them at the top of the security game. However, there are a lot of new players that are giving ADT a run for their money. If you want home security that comes with years of experience and expertise—this company has had more than 140 years to hone its home security know-how—ADT is a solid choice. But costly packages and upgrades can put ADT out of reach for some home security shoppers.
I contacted ADT twice. The first time simply as a customer, since I'd just moved into a new house and wanted a full home security system. ADT sales recommended its Remote tier, and I agreed, though there are other tiers to be had (see below). I also investigated SimpliSafe, but had a not-great experience with its customer service, and was heading back to ADT when the opportunity arose to review the Pulse system for PCMag.
A smart lock is typically part of a robust smart home security setup, but you don't have to invest in a full-blown system to use one. If you're using a home automation hub to control things like lighting and thermostats, you can add a Z-Wave or Zigbee smart lock to the system without much effort. Alternately, if you don't have a home automation hub, look for a Wi-Fi or Bluetooth lock that comes with its own mobile app. Smart locks use standard pre-drilled holes and are fairly easy to install. Some models use your existing keyed cylinder and deadbolt hardware and attach to the inside of your door, while others require that you remove your existing interior and exterior escutcheons and replace the deadbolt and strike hardware.

Pulse also works with Amazon Alexa (Echo, Dot, Plus, etc.) and Google Assistant devices (Home, Max, Mini, etc.). Expanding on voice control, both assistants let you command your Pulse system using your voice. You can arm and disarm your system as well as control your connected smart devices. As disarming a security system with your voice can possibly be a security risk, ADT has safe-proofed this feature by requiring a verbal four-digit pin.
Alex Colon is the managing editor of PCMag's consumer electronics team. He previously covered mobile technology for PCMag and Gigaom. Though he does the majority of his reading and writing on various digital displays, Alex still loves to sit down with a good, old-fashioned, paper and ink book in his free time. (Not that there's anything wrong wit... See Full Bio
Whether you decide to go with a DIY system or opt for a professionally installed system, you'll have to pay a monthly or annual fee if you require monitoring, and in some cases, you'll be hit with a monthly fee to pay off the cost of hardware components. With most DIY systems, such as the SimpliSafe Home Security Kit, the Ring Alarm Security Kit, and the Nest Secure, you purchase the hardware outright and can avoid any monthly fees if you decide to self-monitor. If you add monitoring, fees will vary: SimpliSafe charges $14.99 per month for its no-contract monitoring service, while Nest charges $29 per month. If you commit to a three-year contract, the price of the Nest service drops to $19 per month. Ring's Protect Plus plan goes for $10 per month and doesn't require a contract.
Wow,  I am blown away here. Did anyone read the ad you got in the mail, on the internet? Did you listen to the recording when you called in? It say’s free setup of 2 door sensors, 1 motion sensor and 1 keyless remote. NO WHERE does it say they cover all of your windows extra doors ect at no extra charge. These are all upgrades you can add to your account just like a smart phone VS a little flip phone or a neon VS a viper. You pay for what you get. You are getting 99 dollars worth. They have to pay for the parts, pay the installer pay for the advertising ( That flyer you called in on is not free)
Your base security system package normally includes 3 window and door sensors, but we’ve been given special permission by ADT to throw in 3 EXTRA sensors for FREE with every system we give away. The FREE1 system ($850 retail value) plus the extra sensors ($450 retail value) gives you a total value that is more than you’ll get with other security system retailers.
Vivint has been around since 1999 and is known for its cutting-edge technology. We like the company’s automation features in particular. All of the systems we considered offer some basic features, but Vivint’s were the easiest to use. With the SkyControl panel, Glance display, or mobile app, you can change the temperature on your thermostat, turn your lights on or off, and even have two-way conversations through your security cameras.
At the end of the day, I believe that ADT wants to provide a good product and customer service, however, communication system is disjointed, broken and ineffective. The most disappointing thing is the fact that three different parties in different parts of their organization have gone completely cold in response to my attempts to determine how to fix my problem. I can only assume that they are completely incapable of addressing situations that are outside of the norm, especially when the issue is something that they should have informed me about before the equipment was installed. This is not only a disgrace from a customer service perspective, but completely insulting to a consumer who has a choice when selecting a home security service.

Frontpoint’s commitment to customer satisfaction was clear at every stage, starting with our initial phone call. We were impressed with the sales rep’s attention to detail. She asked our tester to describe the layout of each room in her home, listened to her safety concerns, and answered questions about all kinds of package options. When our tester told her she needed more time to shop around, the rep was understanding and didn’t press the issue.
When you consider home security, consider who you want to be by your side when selecting 24/7 security services. ADT not only offers the best in home security and alarm systems, but for over 140 years ADT continues to remain the name for the most tested, trusted and proven security systems available to you. ADT home security can help safeguard you, your family and everything you have worked so hard for from an uncertain world. Learn about 24/7 security services that can help protect your home, your family, and everything you own - call us today!

I give them 3.5 stars out of 5. Their equipment is the only thing lacking to me compared to what I have seen with some of my friends but I also haven't upgraded to the new Pulse system yet so I can't really judge apples to apples. I do feel safer with ADT and had them 2 years now. Does anyone know if they offer infrared motion detectors with camera in them? I have seen these advertised but don't really know where to get them. Also, what are the add on costs for more equipment?
Frontpoint captures the best of both DIY and do-it-for-me worlds, with self-installation and sophisticated equipment line-up coupled with professional monitoring. We built our package uber-cheap — a control panel, glass break sensor, and four access sensors costs as little as $100 upfront. Then we installed and arranged the system, and let professional monitoring services take care of the rest.
I really dislike that not one person is willing to back ADT and their processes. However, I understand the difference between Dealers and Corp. I understand everyone wants to save money and get the best, I am sure not one of you can walk in a Benz Dealer and pay the price of a Toyota. meaning we are not force to do business with ADT but yet when you have an issue that was isolated because of you not writing a check, did not pay for extended sevice, or did business with a dealer but want corp. support.
Within each of ADT’s three package options, you’ve got various ways to upgrade or modify to better match your specific needs. Also, while ADT is known for offering high-quality equipment, if you are planning to lease it or you have your own equipment and you want to just obtain the monitoring service, the plan starts at a very competitive $19.99 a month.
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