Within each of ADT’s three package options, you’ve got various ways to upgrade or modify to better match your specific needs. Also, while ADT is known for offering high-quality equipment, if you are planning to lease it or you have your own equipment and you want to just obtain the monitoring service, the plan starts at a very competitive $19.99 a month.
ADT Pulse Video – Installation starts at $399. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $58.99 per month, ($2,123.64), including Quality Service Plan (QSP).   Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
i love the fact of having a security system for my family i dont like the fact i have to pay alot for things to be covered under the system every window door and camera is extra.i love having a keypad but the response is very slow i dont like having a gap if the alarm goes off to when they contact you they should be calling as soon as alarm goes off the customer service is great price is ok but they should offer better packages to secure house instead of everything extra
THE LIGHT CAME ON UP BY THE GARAGE THAT MY HUSBANDS BUSINESS WAS IN EARLY MORNING STILL DARK OUT I KNEW SOMETHING WASN’T RIGHT I RAN UP TO SEE AND SURE ENOUGH ,A KID WAS TRYING TO GET INTO OUR BUSINESS HE SAW ME AND GOT ANGRY AND BECAME VERY VIOLENT TOWARDS BE FORTUNATELY IT HAD SET OF AN ALARM TO OUR LOCAL COPS AND THEY WERE ON THERE WAY SO I TOLD HIM THAT AND HE TOOK OFF REALLY QUICK LEAVING ME ALONE NO LONGER HASSLING ME. THE LOCAL POLICE CAUGHT UP WITH HIM SHORTLY AFTER, AND HE WAS TAKEN TO JAIL. HE HAD A WARRANT OUT FOR AN ASSAULT TO A WOMEN IN WHICH SHE WAS 9 MTHS PREGNANT. HE HAD REALLY HURT HER BAD. I THANK MY LUCKY STARS EVERYDAY FOR OUR ADT 🙂

ADT was Past security brand that we had! We loved it! They provides great service! The sign in the yard let thieves know not to bother us! They were fast and aware of what was happening around our house! We no longer have this because we moved to a little town that does not have a high crime rate! We hardly lock our doors now! ADT was great to have and always made us feel very safe if an emergency happened! I would recommend them to everyone! Thank you!


Before they contact the authorities, the monitoring company has to make contact with you. If you don’t answer, they call a backup contact first and will contact the authorities if that person doesn’t answer. If you do answer, it’ll be up to you to determine if you want the police sent to your home. Police response time may vary depending on how busy the police department is.

Fortress Security Store is very proud of the quality of the products we sell. We are so confident in the quality, we guarantee the main panel and accessories will function normally for at least 3 years. If anything should happen to malfunction or otherwise cause a problem, just call us and we'll help you fix the item. If we can't get things back to normal operation, we'll replace the offending sensors or panel and pay for the shipping. See our Warranty page for full details!
I agree with Jan. Security systems are not like a cell phone that you need the 'latest new gadget' every 2 or 3 years. If you get a quality system it can last 10+ years, just make sure you adapt to any big changes. There have really only been a few large leaps in alarm technology. 1) When it went from wired to wireless in later 90's. 2) When it went from land line to cellular towers in 00's. 3) Automation which really is a separate market and niche although closely related. Hope that helps in your decision making!
Vivint’s mobile app allows you to arm and disarm your system, view and record camera footage, and everything in between. Our tester praised Vivint’s mobile alerts, noting that they come in handy for anyone prone to absent-mindedness: “The notifications for the door sensors are nice in case I open my basement sliding door and leave it open. It continues to check in and provide a notification that the 'sliding door is still open.’”
Rather than restrict control to a physical hub hung on your wall, Abode puts control where you actually need it: in the palm of your hand. Abode’s security dashboard is accessible by any internet-connected device and gives you enough information to take action from wherever you are. When Abode’s motion sensors are triggered, it snaps a photo to show you what triggered it. The smart key fob and its three buttons — away, standby/disarm, and home — allow you to disarm as you walk towards the front door. We found that a lot more convenient than racing inside to beat the alarm’s 30-second window, particularly if you have an armful of groceries or a baby on your hip.
To get started, just plug the camera into an electrical outlet and download the Nest app. After it connects to your Wi-Fi, you’ll have free access to crystal clear HD video 24/7. You'll also be able to listen to what’s going on in your abode and talk to anyone within the camera’s range. Want to control your camera using your voice? The NEST cam works with Amazon Alexa.
Your base security system package normally includes 3 window and door sensors, but we’ve been given special permission by ADT to throw in 3 EXTRA sensors for FREE with every system we give away. The FREE1 system ($850 retail value) plus the extra sensors ($450 retail value) gives you a total value that is more than you’ll get with other security system retailers.
Before they contact the authorities, the monitoring company has to make contact with you. If you don’t answer, they call a backup contact first and will contact the authorities if that person doesn’t answer. If you do answer, it’ll be up to you to determine if you want the police sent to your home. Police response time may vary depending on how busy the police department is.
On the service side, however, ADT has been highly responsive. Support will attempt to fix your problem over the phone, including having you march through the house looking for panels and sensors to tweak, but if they can't help you resolve it within 15 minutes or so, they tend to default to sending someone out. All the technicians they've sent to my house since installation (three of them) have been prompt, courteous, and seemed to know what they were talking about.
With a $49.99 per month Pulse package, you get all the basic home security coverage you need. You also get to control your system with a tablet, smartphone, or via a web portal. With the ability to remotely arm/disarm your system, set up email and text alerts, and create rules, ADT Pulse makes life easier. So, in short, is ADT Pulse worth the extra monthly fee? Yes, it’s worth it.
The Fortress S1 WiFi system combines the persistence of your home WiFi network as well as the versatility of a GSM cellular connection to protect you home, office, RV, storage unit, and more. In the event of an alarm, the S1 is able to send a push notifications directly to your smartphone via the MyFortress app while also being able to call or text up to 6 phone numbers using the GSM SIM card. The S1 can send email notifications to you as well as communicate with your Amazon Alexa compatible device.

The morning of 3/15 i noticed my ADT app and camera were not working, later after I had gotten home from work I called ADT customer service. After spending 55 minutes troubleshooting with customer service they decided to send a tech out to fix. 3 minutes after i hung up the phone someone kicked in my front door. Yes they did call me and call the police but the camera was no working and I was unable to see what was going on through my phone. The camera would have gotten a video of the criminal. I called ADT and told them what happened they expedited someone to come out and fix the issue. The tech came on 3/16 and after about two hours was unable to fix the issue. I have it on recording where the tech admitted the hardware had failed. It has only been 15 months and the hardware failed. I had to take off today 3/20 for the tech to come back out and fix it, the tech was able to fix it but now my key fob does not work and they have to send a tech out again and i have to take another day off from work. I called the company multiple times and complained that their equipment failed me when i needed them and i wanted to cancel my contract, they told me i would have to pay all termination fees. I should not have to pay fees because they did not hold up their end of the contract i pay extra for the app and camera and it failed me. I do not want money or anything i just want out of my contract. I have to get a lawyer now and get the BBB involved.


Known for its innovative home automation features, Vivint offers professional 24/7 monitoring to homes across the U.S. Vivint’s cutting-edge technology includes add-ons like an intuitive smart thermostat, an indoor camera with two-way communication and a garage door control that lets you close it from your smartphone. One major pain point is that Vivint requires long contracts, which can be a problem if you don’t want to be locked into a long-term commitment. But, if you’re fine with a four- or five-year contract, Vivint’s worth a look.

Frontpoint’s DIY installation process was surprisingly user-friendly. Because it’s a wireless security system, there’s no drilling required to run a phone line, making the process less invasive. A personalized mobile website walks you through how to get the control panel connected and online, how and where to place your door sensors, and what to do if you get stuck.
Do you have an ADT Coupon or ADT Special? How much is ADT anyhow? Are these the questions that are rolling around in your head? Here at California Security Pro, we answer these questions and more every day. This blog post will provide you with answers to our most common questions about ADT pricing, including what kind of special offers we've got ready for you. 
Vivint’s mobile app allows you to arm and disarm your system, view and record camera footage, and everything in between. Our tester praised Vivint’s mobile alerts, noting that they come in handy for anyone prone to absent-mindedness: “The notifications for the door sensors are nice in case I open my basement sliding door and leave it open. It continues to check in and provide a notification that the 'sliding door is still open.’”
ADT offers unparalleled 24/7 cellular, broadband, and landline professional monitoring from six different monitoring centers located across the country. The physical equipment is provided by Protect Your Home and includes police, fire department, and medical dispatch options and their equipment comes with a 2-way intercom that allows you to contact one of their fast responders anytime you need assistance.
Worst service ever. Was told that I would be quoted one thing when I ended up having to spend much more. Have been trying to get reimbursed for over a month now. Also spoke with someone on the phone and I expressed my frustrations and they literally laughed at me. I will never go with this company again. After my contract is up we will be done.Read More
ADT cameras do not pick up movement at night. I called ADT customer service and told the rep that thieves had broke into my car TWICE in the past five months. The ADT cameras are literally pointed directly at my car but there was absolutely no footage found by me or the police. The rep said that ADT cameras do not have night vision or infrared so the cameras cannot pickup movement at night. That is KEY INFORMATION that none of the ADT reps told me when they were so vigorously pushing there products and services. Then, just to check the response time for a call from ADT, I tripped the alarm to our house. It took someone from ADT 12 minutes to call. When I answered, the lady from... Read More

After being a customer for the past eight years, I tried to upgrade. My monthly price had exceeded $60 a month with old features. I scheduled to installs with the sales department. After hanging up the local office calls to confirm appointment they told the tech will collect the total payment. I said this was not agreed upon. Each time I had to call Customer service to try and straighten it out. Its been a total nightmare.
An outdoor camera is ideal for keeping an eye on what's happening outside of your home. These devices are weatherproof and typically require a nearby GFCI (ground fault circuit interrupter) outlet to supply power, although there are a handful of battery-powered models out there. As with their indoor counterparts, outdoor cameras connect to your Wi-Fi network and allow you to view live video from your phone. They are fairly easy to install, but if you're not familiar or comfortable with electrical wiring, you may want to have a professional electrician do the job.
ADT is an international company with a number of different locations, making ADT a good choice if your family plans to move in the near future. Customers who have had a system for at least two years are eligible for a free security system when they move and given a discount off the total installation price. This is not great news for customers who need to move before the two year period.
GetSafe is another home security system that allows for DIY installation. Setup is easy since sensors are peel and stick, meaning no special tools are needed. One of GetSafe’s biggest perks is the contract flexibility. The company offers 24/7 professional monitoring on a month-to-month basis, 12-month contract and 36-month contract. So, if you’re a renter who wants a security system, but can’t commit to a lengthy term agreement, GetSafe is a great option. The downside to choosing a month-to-month plan is that you do have to pay for your equipment upfront, which can be expensive. If you can afford to do so, though, GetSafe is worth considering.

I said I'm being relocated to NYC, not cancelling your service because I don't want it anymore. How am I supposed to plan for that when I initiate your service? Plus I'm keeping my other account open. He said you signed a 3 year contract and have to pay out the remainder regardless. And he wouldn't escalate me to a supervisor. I think this is outrageous and a horrible way to treat a customer. And thats why I'm posting my first ever review. I'm furious.
You’ll also get 2 keychain wireless remote controls so you and a second family member easily operate the security system from anywhere on your property (up to 100 feet away) and in case of an emergency sound the siren immediately and dispatch the police with just the press of a single button. (Full 3-seconds delay on panic function to reduce false alarms).

Netgear Arlo Pro: The video resolution and frame goes for 1280×720/Variable, up to 24fps. Field of views goes up to 130 degrees. Night vision covers up to twenty-five feet with 8 IR LEDs. Connectivity measures at 802.11n Wi-Fi, 2.4GHz. The Netgear Alro Pro comes with a built-in microphone & speaker. Cloud storage holds up to seven days of footage for free. Further storage starts at $10/month. The pros are simple, quick installation, clean, intelligent interface with rich set of features, excellent video capture, very good audio quality, flexible scheduling, geofencing tied to your phone’s location, Samsung SmartThings and IFTTT integration, and very generous cloud-subscription plans. The cons are can access from only one device at a time per account, no continuous-recording option, and
I installed all of the included hardware and monitoring devices, which includes two window or door detectors and a motion detector. After a week of receiving motion alerts in my home, I disabled and removed motion detector from my account. I have a couple of security cameras in my house, both of which also alert me on my phone to any motion, so I wasn't afraid of missing anything related to movement.
Nest Secure offers an innovative twist on common security sensors, packing multiple functions into its Nest Detect sticks that serve as both door and window sensors and motion detectors in one. These devices also add nifty features like Quiet Open—where you can deactivate a single door to let the dog out—and Pathlight motion sensor lights. It’s pretty pricey as far as starter kit security systems go at $499, but if you’re already heavily invested in the Nest ecosystem, this might be the perfect flexible security system.

We are previously Brinks customer (we were very happy with their service) and ADT has acquired Brinks.  We added more sensors and signed another two year contract with ADT.  Now we’d like to get a quote to add camera system, so I called ADT and set us up for an appointment at 10am.  I cancelled all my appointments that Saturday to met with the representative at 10am.  It was 10:25am when i called ADT because he hasn’t showed up yet, and I called back again after 10 minutes to check the status and the customer rep put me on hold and contacted Daniel and even his Sales Manager. Unfortunately can’t get hold of the two.
When I called and got ADT installed I was impressed that they stayed around to individually test each sensor for me and make sure I was good to go. I don't think I would have been able to do this on a self installation package that other companies offer. We tested that it was connected to their monitoring station and my local authorities -- a true peace of mind!
As mentioned above, wireless security cameras are easier to install than the wired alternative. Wired cameras must connect to your home’s electrical system, so you’ll need to hire a professional for the installation. Wireless cameras rely on Wi-Fi or other networks. Follow the instructions, and you can set up and connect most cameras in less than thirty minutes.
After spending 1.5 hours on the phone and speaking to SEVEN operators, I STILL wasn't able to cancel my service. (I want to bundle with Xfinity.) While I was on hold, I was contemplating whether to keep ADT service so that I wouldn't have to pay the $480 penalty fee to break my contract. But, after that experience, I'd happily pay that amount so that I won't ever have to deal with ADT or Safe Street ever again!

You’ll also get 2 keychain wireless remote controls so you and a second family member easily operate the security system from anywhere on your property (up to 100 feet away) and in case of an emergency sound the siren immediately and dispatch the police with just the press of a single button. (Full 3-seconds delay on panic function to reduce false alarms).


When I got divorced and moved into a new home with my two young boys my parents purchased me an ADT security system. I didn’t think it was necessary, but I’m so grateful now. I don’t have to worry about putting my kids to bed and thinking “what if”. ADT monitors all of those what ifs. We are all safe at night and when I come home to an empty house with my boys in the evening I can feel secure that my house is as well. Thanks ADT and mom and dad.
Just got the service Saturday and on Tuesday canceled,why because I got lied to.seen commercial saying camera was free but when he was at my home said it’s 300 for it,when called the supervisor told my husband,when she goes to buy a new car with bells and whistles there are hidden prices that you have to pay.that did it for us thank goodness we faxed the cancellation.1/16/18
Alarms, camera, motion sensors and more – the options are endless when it comes to keeping tabs on what’s happening in your home. You can now have peace of mind all at the touch of a button. Best part is, you can install most of this automated home security technology yourself, so you don’t need to shell out thousands to a security installation company or contractor.
During our tests, we strongly considered home automation options, which allow you to remotely control features of your home, such as lights and door locks. Vivint really impressed us with its seamless automation integration. We loved being able to see who was at the front door directly from the app. But we wanted to figure out what these differences meant on a day-to-day basis: Which features were necessary for improved peace of mind? Which would be easiest to integrate into our daily routines?
When relocating with ADT make sure you call them ahead of time and let them know the situation. You don't want to end up with 2 monitoring homes or contracts in place. I forgot too and then at my new house it was a headache getting things straightened out but luckily I didn't end up paying anything extra. So if you move, call them and see if they want you to keep some of the equipment or if they will put a new one in your new location (which is most common).
ADT is one of the most trusted home security companies in the U.S., with over 140 years of experience. Its home security systems can be monitored via the app, and are fully customizable, featuring a variety of different options besides burglary protection, such as flood detection, and smoke and heat sensors. ADT Monitored systems can be controlled remotely via the ADT Pulse (R) app.
Frontpoint’s commitment to customer satisfaction was clear at every stage, starting with our initial phone call. We were impressed with the sales rep’s attention to detail. She asked our tester to describe the layout of each room in her home, listened to her safety concerns, and answered questions about all kinds of package options. When our tester told her she needed more time to shop around, the rep was understanding and didn’t press the issue.
Obviously I am not alone with my red flag warning yelp review. ADT is the most known, that is why I was hellbent in getting them, but I wish I read all the reviews before. I accidentally tried to sign up with a 3rd party  Protecters or Defenders, the "authorized ADT salespeople", are the sleaziest, pushy salespeople that took me hostage, almost threatening me that if I didn't sign up immediately, I couldn't ever go back to ADT. But because I did sign up with them, I could not sign up with a REAL ADT salesperson, that completely contradicted everything the ADT authorized salesperson said. An ADT salesperson said they always get complaints on the 3rd parties, because of the bait and switch, and yet you can NEVER get a REAL ADT person to quote you without taking your blood type and personal information and credit card. So I called their competitors and ALL of them were a better experience, you feel you can trust them and they want to do a good job, not just get your credit card and sign you up for a hostage contract. Although I canceled with the 3rd party, I still couldn't go with ADT, which was a blessing because I found ACS security which is far far far better, not pushy, quoted me everything, and they work directly with ASC. Don't ever go with ADT, read all the reviews. Maybe ADT will improve if they read their reviews on them. Shame on them.
When the tech installed my service he installed the motion detector upside down. Yes, upside down. I didn’t even know I didn’t have service for the first two months because it was scanning my ceiling. I had to go online and look at diagrams to figure it out myself that it was facing the wrong direction! Then they had to send someone back out for them to install it correctly. Then 6 months later, the electric door panel they installed craps out. I call them, and they tell me I have to call the manufacturer to send the device and then call them so they can come install it. Basically, I had to reinstall it myself (took hours) or pay to have ADT install it again.
Before they contact the authorities, the monitoring company has to make contact with you. If you don’t answer, they call a backup contact first and will contact the authorities if that person doesn’t answer. If you do answer, it’ll be up to you to determine if you want the police sent to your home. Police response time may vary depending on how busy the police department is.
Smart locks can be opened and closed using a mobile app and will send a notification when someone locks or unlocks a door, and most allow you to create permanent and temporary access schedules for family members and friends based on specific hours of the day and days of the week. Features to look for include geofencing, which uses your phone's location services to lock and unlock the door, voice activation using Siri (HomeKit), Google Assistant, or Amazon Alexa voice commands, support for IFTTT, and integration with other smart home devices such as video doorbells, outdoor cameras, thermostats, smoke alarms, and connected lighting.
Technology from ADT gets great reviews, despite the wide assortment of products. You can rest assured that everything from ADT is at least industry standard quality, if not better. While the monthly fees may seem high, ADT’s pricing doesn’t stray far from the pack, and in certain cases may be cheaper than other brands. You will lock into a 36-month agreement, but given the eight to eleven year average lifespan of a security system, this timeframe is relatively short compared to other providers’, which can be as long as a 5-year agreement.
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.

Anything connected to the Z-Wave hub can be controlled via the mobile app. Lights can be turned on and off, smart locks can be activated or unlocked, and thermostats can be set on the fly. You can give as many people as you want access to your Pulse app, each with their own access code, though there will be only one primary user who has total access to all functionality via the Pulse web portal. You can also give different users varying levels of access to which systems they can control and even when they can get into your home.
Obviously I am not alone with my red flag warning yelp review. ADT is the most known, that is why I was hellbent in getting them, but I wish I read all the reviews before. I accidentally tried to sign up with a 3rd party  Protecters or Defenders, the "authorized ADT salespeople", are the sleaziest, pushy salespeople that took me hostage, almost threatening me that if I didn't sign up immediately, I couldn't ever go back to ADT. But because I did sign up with them, I could not sign up with a REAL ADT salesperson, that completely contradicted everything the ADT authorized salesperson said. An ADT salesperson said they always get complaints on the 3rd parties, because of the bait and switch, and yet you can NEVER get a REAL ADT person to quote you without taking your blood type and personal information and credit card. So I called their competitors and ALL of them were a better experience, you feel you can trust them and they want to do a good job, not just get your credit card and sign you up for a hostage contract. Although I canceled with the 3rd party, I still couldn't go with ADT, which was a blessing because I found ACS security which is far far far better, not pushy, quoted me everything, and they work directly with ASC. Don't ever go with ADT, read all the reviews. Maybe ADT will improve if they read their reviews on them. Shame on them.
To unlock video surveillance and advanced smart tech features, you’ll need its $50-per-month Ultimate plan. That’s a high price for home automation when compared to competitors like Vivint, which lets you add those features at every tier (starting at $40 per month). If you opt for a package that doesn’t include live video surveillance, consider purchasing a standalone security camera. The best home security cameras on the market range in price, but average around $200.
SimpliSafe doesn’t require contracts, which tells us that it is confident in the service it provides and doesn’t need to lock you down. SimpliSafe offers low-cost cellular monitoring starting at $15 to $25 per month depending on whether you want mobile access. The only company with a similarly low monitoring cost is Scout, but it doesn’t offer the same range of equipment that you can get with SimpliSafe.

Every ADT-Monitored center puts an extensive network, including system professionals, on call to help protect the people and things you care about most. You can expect ADT security 24 hours a day, 7 days a week, 365 days a year. All throughout the United States, ADT Security has a full-scale network of linked command centers strategically positioned to successfully offer continuous monitoring of your Protect Your Home-configured security system. The state-of-the-art technology integrated into this resilient, hyper-connected operation is only one of the many reasons more people choose ADT-Monitored home security over any other security monitoring company in America. We provide protection against potential hazards that maybe out of your hands including:
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