You're bang on there, Ann. In times when the economy is not in the pink of its health, the incidents of burglaries and thefts have shoot up considerably in the country. I think people should start taking home security seriously and stop thinking that the chances of thieves breaking into their homes is negligible and as early as possible, should go with a good security company like ADT or Protect America, and secure their homes and future.

Although all the alarms at my house have been false due to forgetting the alarms were on or accidentally breaking something, all of these were responded to very quickly by very courteous and efficient personnel. I feel very safe in my home when I’m there and very confident that my home is monitored well when I’m away. Tremendously thankful for a wonderful alarm system and helpful staff.


Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $49.99 per month, ($1,799.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
I know that ADT is one of the best companies out there but I swear it has gone to their heads. I had used their service in the late 90's before losing my first home. Years later, I come back to them after being a customer with them for 9 years and they treated me like crap. The man I spoke to on the phone kept cutting me off when I was trying to ask questions, and long story short I over paid for something I didn't even want because the rep failed to listen to me. Could just be a rep issue??

My home was broken into and burglarized some years ago . I decided that I had enough and got a security system from ADT. It was the best decision I’ve ever made . I got great service for a good price . I finally could leave my house knowing it would be okay . I rent now out in the country and have no problems .I plan to buy a home soon and I will definitely use ADT again! Home security is all about having peace of mind . In this day and age it’s a must !
I installed all of the included hardware and monitoring devices, which includes two window or door detectors and a motion detector. After a week of receiving motion alerts in my home, I disabled and removed motion detector from my account. I have a couple of security cameras in my house, both of which also alert me on my phone to any motion, so I wasn't afraid of missing anything related to movement.
Frontpoint captures the best of both DIY and do-it-for-me worlds, with self-installation and sophisticated equipment line-up coupled with professional monitoring. We built our package uber-cheap — a control panel, glass break sensor, and four access sensors costs as little as $100 upfront. Then we installed and arranged the system, and let professional monitoring services take care of the rest.
ADT started life in 1867 when Edward A. Calahan, inventor of the stock ticker tape, created the Gold and Stock Telegraph Company and developed a messenger system to deliver instructions to and from the stock exchange. Three years later, company president Elisha Andrews awoke to a burglar in his home, which inspired him to develop a telegraph-based alert system that connected neighborhood homes to a central monitoring station. The idea immediately caught on aand over 50 home alert companies popped up throughout New York City almost immediately. In 1874, Calahan consolidated them into American District Telegraph.
Bad customer service. Be careful when you sign the contract with this company. It’s a bait, always overcharge. You want to cancel! No way! You will pay for the cancel fee. A lot money. I will tell to all my friends, my family friend and the world. Don’t trust and don’t use this company. I’m sure I will never stay with this company after my contract. Liar and cheaters!
Your review helped a lot for deciding in favor of ADT as my home security system choice. I was unable to decide which one to go with as I was contacted by many companies after I gave into an ad online. Then my friend suggested me to check out your site. Here, I saw the reviews of all those companies which approached me and after measuring the pros and cons of each one, I decided on ADT. Thanks for your very well researched data.
A few of our favorite providers allow you to DIY your alarm system installation, while others send a professional to do the task. Professional installation allows for a home security expert to evaluate your home’s security needs and educate you on how to best utilize your system. The drawback is that professional installation often involves an additional fee. When you opt to DIY, the process is typically quicker and you can avoid any appointment-scheduling acrobatics.
DIY monitoring or self-monitoring means that when a sensor is tripped, it’s your responsibility to gauge the alert’s importance and contact the authorities. This could be potentially dangerous if you sleep through an alert that turns out to be a serious threat, but it’s generally less expensive than professional monitoring. Some home security companies like SimpliSafe offer both professional and DIY monitoring plans. If you’re interested in DIY home security, check out our favorite DIY home security systems.
After doing quite a bit of research into home security systems I was referred to ADT. After speaking with a sales representative and being completely up front and honest on my end, the sales person completely lied about the equipment that would be provided, the cost of the monitoring service, AND even the offer of the referral and gifts cards with their deal.
The technician explained that ADT’s broadband systems have trouble connecting to Suddenlink routers, which our tester had, so he tried a different kind of command hub. After he left, our tester noticed he was charged $190 more than his original quote. The new equipment was significantly more expensive because it worked on cellular signals instead of Wi-Fi. We wish we had known about that extra charge upfront.
With a $49.99 per month Pulse package, you get all the basic home security coverage you need. You also get to control your system with a tablet, smartphone, or via a web portal. With the ability to remotely arm/disarm your system, set up email and text alerts, and create rules, ADT Pulse makes life easier. So, in short, is ADT Pulse worth the extra monthly fee? Yes, it’s worth it.
Since buying this hub I am pretty happy with it. Still getting everything setup just the way I like it, but a lot less of a headache. I am having an issue with the battery being no good, but I opened a ticket for it and I am sure it's as easy as sending a new one out to replace it. It is a bit price, but I had ADT come out to give me a quote and just for the bear minimum it was about $1200. So, $400 is not too bad from that point of view and also no long-term contract. I can start and stop my monitoring at any time. I also got all of my sensors and motion detectors at 50% off during a sale so that was pretty good too.
The Canopy Mobile Panic service will work differently with different products. If you pair the service with a Ring Doorbell, you will still be responsible for monitoring the device, but will have ADT’s support. For example, let’s say someone rings your Ring. You check out the event, you don’t like what you see, you press the panic button, and ADT will call the police on your behalf. If you connect the Panic Response Service to your Samsung Gear S Smartwatch, you can use the watch app to press a panic button at any time to be connected to the ADT monitoring center.
We had ADT at the house we used to live in. I loved having the safe and secure feeling knowing we were monitored and able to reach help if it was needed. We had a chime on the doors so if they opened we knew someone was coming in. We had all the windows and doors covered too. We rarely had a false alarm, in the approx. 10 years we had them maybe this happened twice. The false alarms were due to battery problems and ADT quickly sent a person to repair. One of my favorite features was the secret alarm code you could enter when you got home that really meant send help. Being a mom at the time of younger children it helped me feel less vulnerable. Any time I was in contact with ADT I always had a pleasant experience and never had a problem dealing with their people. I also felt a sense of peace knowing when we all went to bed we had the alarm set and felt secure and safe.

A good review post! I have been in this industry for many years and along with using many different companies so far (both at home and work) I've come back around to ADT. It's a long story but I got hosed when my small boutique moved and I was using a local security company that was charging me an arm and a leg to move and upgrade so I went back to ADT pulse after paying their cancellation fee and I'm able to use it at both my Home and Business with a discount too.
The Blink cameras are equipped with built-in sensors that are triggered by motion. When they detect an intruder's movement, the alarm goes off, an alert is sent to your smartphone, and a short video clip of the alarm event uploads to Blink’s cloud storage so you can see what set it off. The best part: You get all this security goodness for no monthly fee.
Cellguard is not a single product, but a series of components. First is the security panel. You may be able to use an existing ADT panel, or you may need a newer model with a cellular chip. Once you have a panel with a cellular chip, your system is ready to communicate with the monitoring center through a wireless cellular network. Cellular can be your sole means of communication with the monitoring center, or if you don’t want to ditch your landline, Cellguard can be used as a backup form of communication. In this case, Cellguard stays “switched off” so long as the landline is active, but if your landline is disrupted or disconnected, it automatically “switches on”.
I have been a loyal ADT customer for over 20 years. On December 13, 2016, my alarm went off early in the morning. It freaked me out BIG time. Never happened over the 20 years til now, the intruder most likely left before fully coming into my house. I have this alarm system to thank for keeping us safe. I didn't get evidence of the intruder so didn't have anything to pursue with. Glad I kept it over all the dull years to protect me during the one time it was needed.

ADT Pulse monitoring offers all the features of basic security and adds home automation into the mix, giving you power to personalize your system to your needs, whatever they might be. For anyone looking for more than just alarms and monitoring, this is the way to go. That way, you can add things like a video doorbell (Ring) or speech control with Amazon Alexa and Echo.
We had our home broken into some years ago, but today, I once again feel robbed, preyed upon and vulnerable.. This time, it is the service we choose for peace of mind that have taken from us: ADT.Don’t sign with ADT!!You will read similar warnings on blogs, comments, feeds and other online reviews – if you haven’t already signed a contract – then you’re luckier than most, keep your money and find another way of keeping you and your possessions safe!It’s no surprise they score 1.9/10 on ‘Best Home Security Companies’ by 648 reviewers..Here is why:No Free Installation With Traditional Plan36-Month Contract Required Outrageous cancellation termsExcessively long call times Pushy sales tactics Regularly increases monthly fee for no reasonRequires written, signed-for letters to acknowledge any customer requests/complaints Many Negative User ReviewsPlethora of BBB ComplaintsIf you read this and ADT manage to convince you, when you do eventually become disaffected, write your own post and share with others.It is only by sharing the information and by buying services that are ethical, fair and transparent that we can shape the industry for the better and rid the market of companies like ADT.We deserve better.
This is what I was wondering myself Andy. Thanks for sharing. I run a small apartment complex and wanted to get a reliable protection service and it looks like ADT is the only one that offers the ability to allow me to make separate logins and new pass codes. The apartments I run are 3 month leases so they are for people in between housing or moving, ect.
Many ADT home security systems are actually sold, installed and serviced by a nationwide network of authorized dealers, which may not maintain the same professional standards or offer the same equipment and deals as ADT corporate. It’s sometimes hard to tell if you’re buying a system from corporate or a dealer. ADT corporate websites include the logo, “ADT Always There,” whereas authorized dealers, like security giant Defender, ADT’s largest dealer markets ADT under the brand “Protect Your Home”. Dealers such as Defender, Security Choice and ADS Security Inc. will display an “ADT Authorized Dealer” logo on their web site, but some consumers may not notice the difference from ADT’s corporate logo.
Agreed, thanks for the research on this company. You guys pointed out several things I didn't know or hadn't thought of. The only reason I was maybe not going to get ADT was because it seems 'generic' but they seem to have the best equipment and their contract states they won't raise your monthly price so all around worth it. After calling a few other companies as well I feel much more comfortable with ADT's reliability.

License Numbers: Safe Streets USA License Numbers: WA – SAFESSU854P8, EC – SAFESSU846BO, OR – 208546 CLE429, NM – 387294, TX – B18742 ACR-2072317, CO – 2015-BFN-0008204, AL – BA13-99 AESBL #993, AR – BAE20110029 Safe Streets License # CMPY.0002025, CT – CLELC.0185208-L5, DC – BL602511000104, DE – BA11-201, FL – BAEG13000404, GA – BLLVA205866, IA – BAAC0129, IL – BA127001452, IN – BALAC000190, MD – BA1071680 01981855, MI – BA3601206276, MN – BATS02343, MS – BA15013023 10429325, NC – BL624CSA, NJ – BA34BF00018800 13VH06160200, NY – BA12000302109, PA – CLPA 024334, SC – BABAC 13455, TN – BA0000-1611, VA – BA11-6617, WV – BAWV047939, NV – 0081024, AZ – 302967 19898, LA – F2164, OK – AC440557, UT – 9439243-6501, CA 5685; ASC Security USA License Numbers: CA – ACO5314
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