Over 2 million burglaries occur in the United States alone every year (according to the Disaster Center at www.disastercenter.com/crime/uscrime.htm). ADT-monitored security aims to help prevent as well as provide instant protection against burglaries. With a vast array of home security systems, from signs and stickers to in-home infrared motion sensors, you can trust your home is being protected from the inside out. When your home security system senses a breach in security, it will trigger an alert and you can be sure that help is on the way.
Terrible sales, installation, and service, especially for someone providing such critical installation and monitoring. They're great at acting nice, then following up with nothing or (at best) a bait-and-switch with extra charges, going back on their word, and requiring that you pay more money to get what was sold on the front end. I read the promotion fine print, read the contract, discussed with the technician and branch manager to clarify all the pieces. Then got passed through no less than two disjointed and loosely affiliated call centers which continued to require additional forms, contracts, and payments in order to get the original payment terms and rebates that drove the initial sale. You should pay more for service from a different company, because ADT will end up costing you more before the dust settles.
We originally used ADT in a former home, and eventually switched to a different provider after a false alarm occurred while we were out of the country. Upon our return, ADT technicians were never able to determine the root cause of the issue. The new provider that we used wasn’t perfect either, but I felt that their customer service and the technology were far better than our collective experience with ADT.
Hey Jean., We suggest always testing them after getting them setup. Playback previous days data and make sure you can pinpoint certain times. Not sure this was so much the ADT Camera's fault as it was not ensuring everything was hooked up and recording from the git go. You should do this with any security camera / home security system you get. There is also a testing phase you can request where for 3 days they won't call the police if the alarm is set so you can go through and test all of the aspects (motion, window sensors and more).
During our tests, we strongly considered home automation options, which allow you to remotely control features of your home, such as lights and door locks. Vivint really impressed us with its seamless automation integration. We loved being able to see who was at the front door directly from the app. But we wanted to figure out what these differences meant on a day-to-day basis: Which features were necessary for improved peace of mind? Which would be easiest to integrate into our daily routines?
Hey Jen, the thing I have liked most about ADT is you get the most respect out of the yard sign for it. Sounds like you are in the ghetto (or bad part of town) like me and just having the sign alone gives my home the respect it needs on the block. I like the service too but the sign is the best part, also nice if you work graveyards or weird shifts like lots of us in the hood do.
We previously had ADT and having this service provided us with a great peace of mind. We moved into a rental property approximately three years and now have no home security provider. We plan on purchasing this home and I can tell you the first thing we are going to purchase is ADT again. The only reason I gave this review a 4 star instead of 5, is because of the delay in response time when we do not respond. The Home Security Provider first calls us to confirm then calls police. By the time the police receive the alarm there is several minutes in delay. If help were needed right away, I believe it could be a little bit of a downfall – however, overall I know that my home is protected and even with a few minute delay – know that help would be on the way.
License Numbers: Safe Streets USA License Numbers: WA – SAFESSU854P8, EC – SAFESSU846BO, OR – 208546 CLE429, NM – 387294, TX – B18742 ACR-2072317, CO – 2015-BFN-0008204, AL – BA13-99 AESBL #993, AR – BAE20110029 Safe Streets License # CMPY.0002025, CT – CLELC.0185208-L5, DC – BL602511000104, DE – BA11-201, FL – BAEG13000404, GA – BLLVA205866, IA – BAAC0129, IL – BA127001452, IN – BALAC000190, MD – BA1071680 01981855, MI – BA3601206276, MN – BATS02343, MS – BA15013023 10429325, NC – BL624CSA, NJ – BA34BF00018800 13VH06160200, NY – BA12000302109, PA – CLPA 024334, SC – BABAC 13455, TN – BA0000-1611, VA – BA11-6617, WV – BAWV047939, NV – 0081024, AZ – 302967 19898, LA – F2164, OK – AC440557, UT – 9439243-6501, CA 5685; ASC Security USA License Numbers: CA – ACO5314
The Fortress S03 WiFi Alarm System offers some of the most advanced technology in the Fortress lineup. This panel can use either WiFi and an Internet connection, or a landline telephone connection to alert you of an alarm event. When used with the My Fortress app the system becomes a powerhouse of security and control features. With application control available on Android and Apple devices and optional Monitoring, this system takes security to a whole new level!
ADT-Monitored Home Security Services is the longest-established security company on our review site. It was over 140 years ago when American District Telegraph pioneered in sending security alerts by Morse code. Today ADT serves both homes and businesses looking for top-notch security systems and alarm monitoring. Systems monitored by ADT use hardwired and wireless equipment to detect invasions and automate homes for energy-saving and convenience.
First, I have been an ADT customer for 5 years; when I was researching an upgrade to my system, I called them first. This ADT install has resulted in a 3 month debacle by ADT that has yet to be corrected. The sales representative attempted to sell me equipment I already owned (I only realized this on installation day). And...because I was wanting a higher quality camera, the installers sold me "hd bullet" cameras. These cameras needed to be ordered and a second installation date set. On the first installation date, the installers did not follow their procedures and the HVAC did not work after ADT installed the thermostats. I had to hire an electrician to come and repair the HVAC.
I feel safer both at home and when I’m away. It took no time at all to get used to the system and set up additional codes for those special people who needed them. So far, I’ve only set the alarm off by accident once, when I tossed open a downstairs window one morning before turning off the alarm. Fortunately, I was close enough to the keypad to stop it almost as quickly as it started. It was a great reminder that the alarm is immediate and LOUD!
When I first moved to my new place it had an alarm system in it that had an adt sticker on the box downstairs, when I called the number I instantly became leery of the overly confident man on the other end. I would buy anything over the phone so he told me he could send someone to my house to better explain things and “ease my mind”. I don’t know where they found this guy who was at my house about an hour later. He had an adt shirt on and came in and started wandering around my house looking at the equipment.
While many systems use wireless components that are installed using double-sided tape, some high-end systems use components that require professional installation. These soup-to-nuts systems typically cost considerably more than DIY systems and offer 24/7 professional monitoring, but you may have to enter into a multi-year contract and pay a hefty termination fee if you break it. They usually use touch-screen hubs that contain RF, Wi-Fi, Zigbee, and Z-Wave radios, allowing them to communicate with and control a multitude of components including door and window sensors, door locks, glass break detectors, indoor and outdoor cameras, light switches, motion and water detectors, smoke/CO alarms, thermostats, video doorbells, and a host of other home automation devices.
Netgear Arlo Pro: The video resolution and frame goes for 1280×720/Variable, up to 24fps. Field of views goes up to 130 degrees. Night vision covers up to twenty-five feet with 8 IR LEDs. Connectivity measures at 802.11n Wi-Fi, 2.4GHz. The Netgear Alro Pro comes with a built-in microphone & speaker. Cloud storage holds up to seven days of footage for free. Further storage starts at $10/month. The pros are simple, quick installation, clean, intelligent interface with rich set of features, excellent video capture, very good audio quality, flexible scheduling, geofencing tied to your phone’s location, Samsung SmartThings and IFTTT integration, and very generous cloud-subscription plans. The cons are can access from only one device at a time per account, no continuous-recording option, and
If This Then That or IFTTT for short, is a service that allows you to connect other services and applications together (using what IFTTT calls “applets”), letting you accomplish almost any task imaginable. For instance, you can use IFTTT to automatically cut off your phone’s WiFi when you leave home to save power. Just remember that if you use IFTTT to automatically disarm your system when you enter your home, your phone’s location service must be powered on. Otherwise you’ll get a loud surprise.
ADT is one of the most well-known providers in the home security industry and it’s clear why. The company’s 24/7 professional monitoring and six dedicated command centers also help it stand out among competitors who sometimes outsource monitoring to third parties. Plus, its home automation features are a great add-on for those who want a little more control over their homes. With more than a century of expertise and millions of customers, ADT has built a reputation as an authority on home protection.
This is the worst company around . Very poor service fought with them for over 2 weeks to transfer to new place. They set appointments then never show up. This started April 21 they finally showed up April 30 to remove the system put it in a plastic bag handed it to me said I will be back at 9 AM May 1 to install at new house. For the 4 time it was a no show. Finally showed up May 10 and half ass installed it. As of today we still up able to use it. I also found they charged my account. Whatever you do not use this worthless company unless you want all your stuff stolen due to ADT not being able to provide a good service of protecting you home and family. ADT you are more then welcome to call me you have the number but you will not like the conversation. I give the same respect you give to me. So you know that it going to be a crappy conversation to match your crappy company service.
The only issues I've had were with an errant temperature sensor and the outside camera. The senor decided to send an alarm very early on a Sunday and then threw itself into a noisy loop. Customer service was on the phone as soon as I called, however, and walked me through bypassing that sensor until a repair technician could come to the house. That part was great. The part where the technician didn't know where the sensor was or even why it would have been installed wasn't so great. Still, he simply deleted it from the system and now at least the house is quiet, though somewhere there's the tiny corpse of a sensor rotting away for no good reason.
Security Camera Surveillance: You can choose to add a video camera and monitor to your system so you can catch thieves in the act if they do choose to break into your home. Or, you may want to up the ante by installing a complex closed circuit television (CCTV) which features digital recorders, multiple operators, and several cameras. Some systems will also alert you by text if they detect anything, allowing you to log in on your smartphone to view the footage.
With four home security packages to choose from, Protect Your Home, an ADT Authorized Premier Provider, has the right equipment at the right price. Choose from these ADT Monitored Packages which can include basic home security, basic plus wireless functionality, ADT Pulse, and ADT Pulse + Video–all at reasonable prices. Let Protect Your Home help you get the right system to help protect your home and family today.