ADT-Monitored Home Security Services is the longest-established security company on our review site. It was over 140 years ago when American District Telegraph pioneered in sending security alerts by Morse code. Today ADT serves both homes and businesses looking for top-notch security systems and alarm monitoring. Systems monitored by ADT use hardwired and wireless equipment to detect invasions and automate homes for energy-saving and convenience.
Until you’re ready to sign, it’s hard to determine exactly what your ADT home security system will cost. While standard equipment is included in their pre-configured packages, additional sensors or devices may need to be purchased a la carte. For example, a surveillance camera, costs $169; a carbon monoxide sensor is priced at $189. Depending on the what you want included in your system, you can end up spending hundreds of dollars to maximize your security system’s capabilities.
When your kids grow up, you don’t stop worrying about them – OR your house. With remote access I can check to make sure the doors are locked, and even when she doesn’t pick up the phone, I can check on her, too! Because as any parent knows, your kids are far more valuable than your stuff, and peace of mind is at a premium when you’ve got teenagers!
Back doors are another common target. After all, the less attention an intruder draws, the better. Having a camera film any back entrances (or side doors and windows if you lack a back door) will help to verify whether someone has broken in. As for placement, somewhere up high where wires can’t be clipped — or by the doorbell, where burglars won’t want to do anything suspicious — is our experts’ advice.
I love the pricing and information you've given on this company, but I'm a little worried about not getting new equipment after 3 years. I don't want to have to fight for new things every time my contract comes up. Does making a 'threat' to leave the company really work? I'd hate to change companies every three years to get new equipment. I'd love to hear what other customers have done. Thanks.
Hello Nessa Ann. Defender Security is an independent authorized dealer of ADT's monitoring service. They procure and maintain their own customer base, and sell and install their own equipment. They partner with ADT, as Defender does not provide a monitoring service. Should you have any concerns regarding a recent Defender installation, they can be contacted directly at 1-800-689-9554. Should you need anything further from ADT, we would encourage you to contact us at AlwaysThere@adt.com. Thank you. -Gabe
** Information used for home security alarm system comparisons was obtained November 2016 through telephone and online research. ADT prices: based on total out-of-pocket expense to obtain services; installation based on fees for similar home security equipment packages; "Monitoring" price listed includes the additional "warranty" or "extended service plan".
Wireless security cameras: These security cameras are perfect for both outdoor and indoor use. They possess great night vision with infrared and is Wi-Fi enabled. They make use of WPA2 Wi-Fi encryption hence providing for secure transmission of your video feeds. They record videos to the cloud which is remotely accessible from any internet available areas. Dome shaped security cameras.
New service phone calls to the company may result in a transfer to a company known as Protection 1. Earlier in 2016, ADT announced its acquisition by asset management company Apollo which also owns Protection 1. The two companies, in essence, are now “merged”. Protection 1 serves customers out of ADT’s service region, and vice versa. However, ADT may not mention this relationship before transferring you.
License Numbers: Safe Streets USA License Numbers: WA – SAFESSU854P8, EC – SAFESSU846BO, OR – 208546 CLE429, NM – 387294, TX – B18742 ACR-2072317, CO – 2015-BFN-0008204, AL – BA13-99 AESBL #993, AR – BAE20110029 Safe Streets License # CMPY.0002025, CT – CLELC.0185208-L5, DC – BL602511000104, DE – BA11-201, FL – BAEG13000404, GA – BLLVA205866, IA – BAAC0129, IL – BA127001452, IN – BALAC000190, MD – BA1071680 01981855, MI – BA3601206276, MN – BATS02343, MS – BA15013023 10429325, NC – BL624CSA, NJ – BA34BF00018800 13VH06160200, NY – BA12000302109, PA – CLPA 024334, SC – BABAC 13455, TN – BA0000-1611, VA – BA11-6617, WV – BAWV047939, NV – 0081024, AZ – 302967 19898, LA – F2164, OK – AC440557, UT – 9439243-6501, CA 5685; ASC Security USA License Numbers: CA – ACO5314
I feel safer both at home and when I’m away. It took no time at all to get used to the system and set up additional codes for those special people who needed them. So far, I’ve only set the alarm off by accident once, when I tossed open a downstairs window one morning before turning off the alarm. Fortunately, I was close enough to the keypad to stop it almost as quickly as it started. It was a great reminder that the alarm is immediate and LOUD!
Most SimpliSafe customers report high levels of satisfaction, though SimpliSafe’s customer service is pretty unremarkable. There’s not a lot that stands out, but there’s nothing really wrong with it either. It’s just kind of there. SimpliSafe does do a great job, however, in presenting customers with a product that is so easy to use that there’s rarely a need to contact customer service in the first place. This creates a positive experience by itself, especially for a DIY system.
Although we always recommend choosing a professionally monitored home security system, we understand that isn’t the right choice for everyone. If you’d rather handle the installation and monitoring on your own, consider one of these DIY alarm systems. And for more ideas about how you can protect your home yourself, check out our article with DIY home security tips.
Again, all of the issues that we encountered in the first few months were frustrating, but taken individually (or even collectively), these issues wouldn’t necessarily compel me to persuade consumers to NOT use ADT since most of the technicians and customer service agents which whom I interacted generally appeared to have good intentions to help customers and to provide good customer service.
Are the burglers smart enough to cut the TV cable? I use VOIP, which ADT can connect to, because I had them do that at a home I had in California. Having them use the cell chip is the smarter way. I thought because I had bad cell phone service my burglar alarm system would too but the technician taught me that they use a variety of cell tower signal strength (compared to just 1 that my phone uses) and there is never any outage. Cell monitoring is the way to go and most companies don't even offer land line service although ADT still will if you ask them too.
Magnetic door/window sensors are made up of two small magnetic pieces; one is mounted to the top of the door or window frame, while the second is placed directly on the door or window. Vanishing sensors can be placed inside the door/window and inside the frame so no one knows they are there. The two sensor pieces are in contact with each other while the door/window is closed. When they are opened, the sensors separate and an alarm is triggered.
With over 140 years of experience, ADT is one of the most popular and dependable security providers in the nation, covering both homes and businesses in the United States and Canada with reliable monitoring and top-notch home automation options. Its plans range from $36.99 to $58.99 with a $99 activation fee, and they require a 36-month minimum contract with applicable early cancellation fees.
We purchased our ADT Security System 12 years ago, and we have been very pleased with the professionalism and quick response in the few times we have had to use it. Their was a break-in in 2009 while we were out of town on vacation. They called us immediately and the people were caught running down our street thanks to the quick response from ADT and the Sheriff’s Department. Of course, our teenagers have set the alarm off a few times while we were at work, but ADT handled it for us and were completely understanding and professional! We are so Happy and feel so Secure whether we are at work or on vacation!
You're bang on there, Ann. In times when the economy is not in the pink of its health, the incidents of burglaries and thefts have shoot up considerably in the country. I think people should start taking home security seriously and stop thinking that the chances of thieves breaking into their homes is negligible and as early as possible, should go with a good security company like ADT or Protect America, and secure their homes and future.
The best value plan offered by Protect Your Home is called Basic Security. It costs $27.99/month, or around just $7/week. It includes a base security system, panel, motion sensor, wireless sensors, and a wireless remote. For an additional $2/week you can get Basic Security with Equipment Service Protection. Both of these plans require a landline connection, so customers without a landline installed will need to opt for the next plan up.
My upfront costs were high compared with the competition, and even if they'd come in at ADT's more average price of $1,100 to $1,500, I still would have choked a bit. But as you'll see below, mine is a fairly decked out example of an ADT installation. While I wasn't thrilled about the very expensive startup charge, the monthly dues seem reasonable considering what was installed. And while my addition of the Quality Service Plan cost me another $11 per month, I felt that was worth it since it covers parts and labor on any devices that need fixing; and besides, I received a $7 and change monthly discount because I'm a State Farm customer, a discount that'll apply to you, too, if you use not just State Farm, but also USAA, MetLife, Chubb, and several other insurance providers. That brought me down to just under $64 per month, which I feel is worth it.
For “smart” alerts you’ll need a NEST Aware subscription. The basic plan, which is the most popular option, costs around $10 per month. It comes with an advanced algorithm that fine-tunes the camera’s detection skills for identifying faces, voices and dog barking. Subscribers will also be able to save up to 240 hours of video for ten days. Need more than one surveillance camera? Consider Nest Cam’s three-camera kit.
One of the most rewarding things about installing a home security system in your home is the sense of relief it brings. Furthermore, as technology advances, these systems are becoming even more user-friendly, providing you, your family, and your business with a way of staying safe at all times, regardless of where you are or what your security needs are.
YES! There is always an ADT special. Not only ours, but our price match policy assures that if you do see a better ADT discount out there, be it an on-line offer or in writing, when you bring it to us, we'll match it. So whether your question is: Is there an ADT special offer? or just how much is ADT? The answer is we've got a great value for you. Check these ADT special offers out:
The reason I got ADT was so that in case I needed to move out of state for my work (a possibility at the moment) I wouldn't have to pay a early termination fee for moving 'out of service area' as I've seen with other companies contracts. I believe I'll have to pay a $199 or so moving fee but that's better then cancelling and signing up with a new company once moved.
While my daughter was visiting she took too long to disarm the system one early morning since she was sleeping. The alarm was in the “instant” mode so when I opened the door it went off and I attempted to silence the alarm with my FOB while my daughter put in the code. ADT took approx 10 minutes to call my house! In this time if it were a real emergency me or my daughter could have been robbed or killed if a true intruder was in the house! This is unacceptable!
Before I met my new husband I was a single mom for a while and by myself with 2 kids in the house sometimes got a little scary. I used to be afraid someone would break in the glass door even though I had a stopper in to keep it secure. Once I had ADT I felt totally secure and able to sleep at night. Never had any problems with them. Would recommend them to anyone.
The Omni LTe is a scaled down version The Omni LTe is a scaled down version of the popular OmniPro II and Omni IIe security and automation systems. The Omni LTe supports the following protocols and products: X-10 UPB Omni-Bus ZigBee Vizia RF Z-Wave Clipsal C-Bus Dynalite Coolmaster KNX HAI Hi-Fi and HAI Hi-Fi 2. In addition to ... More + Product Details Close
This will depend on which option you choose. We were able to find that most, but not all, ADT packages require a landline. For an added cost, you can have the ADT Cellular Guard technology monitoring package with Remote and Video service levels. Basically, your control panel will be equipped with a cellular chip. You won’t have to choose either a landline or cellular connection—you can simply have the cellular as a backup in case something happens to your landline.
Home automation allows you manage features of your home — such as lights and door locks — with a mobile app or via voice commands. This means you can perform tasks like closing your garage door, adjusting your thermostat, or turning on lights even if you’re not at home. Most home security providers offer home automation and include a variety of smart home devices. If you already have a smart home and use an Amazon or Google smart hub, you can integrate your security system and manage it on the same app as your other devices. That said, it’s important to make sure your security system pairs with your smart hub before purchasing so as to avoid any issues when syncing the two.
So since the guy was already there i was friendly and greeted him but explained i had canceled and was no longer looking for security at the moment due to some issues. He stated he couldn't leave until his boss gave him permission. His boss(ADAM) was very rude and told him to just leave the security system on my counter and to leave and that i wasn't receiving a refund (YET I DIDN'T EVEN RECEIVE INSTALLATION NOR DID HE EVEN TAKE OUT THE SYSTEM OUT OF HIS CAR) When i told him(Adam) My husband was on deployment and wasn't moving in until January ADAM kept pushing it on me after telling him NO several times. He states he already had a cancellation and couldn't receive another cancellation for the day. THAT IS NOT MY PROBLEM. They instillation person was very nice but stayed at my house (inside) for 2 hours. I Had to speak to 4 different people just to cancel and have the tech person to leave. It was the worst experience of customer service i have EVER experienced. ADT does not care about you only their money. WILL NEVER RECOMMEND TO ANYONE!!!! SCAM
ADT Pulse Interactive Services Required with any mention of ADT Pulse ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.
Of all the DIY systems we looked at, Abode’s free self-monitoring plan packs the most punch. With no subscription whatsoever, you can use every feature available on the mobile app (which includes options like push notifications, a live surveillance feed, and system controls) and you get access to three days’ worth of system activity, like when a particular door was opened or a particular motion sensor was triggered. If you want to bump that history up to two weeks, the Connect plan costs $10 per month. And for $30 per month, you get a 90-day timeline plus professional monitoring.
ADT formed in the 1800s as American District Telegraph, the world’s first telegraph-based alert system. Now America’s largest provider of hardwired and wireless home security equipment and monitoring, it’s one of the oldest security companies in the country and has an A+ rating with the Better Business Bureau. With highly customizable packages and monitoring plans, it’s easy to make upgrades or keep your system simple.