The customer rep offered me to re-schedule another appointment and I said I don’t think so, do you want to reschedule another time to waste my entire morning and get upset. I have never had a problem so far with our alarm system, but dealing with this kind of poor business, especially for a new or additional business from a customer did not seem to be their priority.
Depending on your needs you can go with a system that you monitor yourself, or pay a subscription fee to have your home surveilled 24/7 by professionals who will contact your local fire and police departments when alarms are triggered. You can even take advantage of on-demand monitoring services for when you're away on vacation. Of course, the more coverage you have, the more you can expect to pay.
I am very upset with my ADT experience and contract. Your sales rep Daehan ** gave me inadequate information regarding your ADT service and contract. I was very upfront and concerned about switching from SafeNet to ADT because I was planning on moving the following year. He ASSURED me that the move of equipment, install and monitoring fees would not incur additional charges! He also did NOT disclose that there was a 36 month contract or an early termination fee. If I was properly informed of incurring additional charges for my move, I would NOT have switched security companies as my contract with SafeNet was complete. In order for me to set up a new security monitoring system at my new place of residence, I received an estimate for $461.
Protect Your Home is an industry leader in home security providing quality care 365 days a year. As one of the largest home security companies, providing ADT-monitored security all across America, we strive to combine both safety with affordability. We set the standard for ADT-monitored home security at a low price of only $7 a week. And, when it comes to your family’s safety, ADT-monitored security will provide you with the necessary equipment to grant you peace of mind while you’re home or away. Regardless of which home security package its your needs, rest assured knowing Protect Your Home is in your corner.
Just need one camera to cover your front door? In it for the automation, along with the smart home security? You can purchase pretty much any equipment piece independent of a full security system. For example, companies like Nest and Samsung offer indoor and outdoor cameras, thermostats, doorbell cameras, and their own simple alarm systems. You can purchase any of this à la carte, without the obligation of a starter kit. If you decide you want a fuller system down the line, you can always integrate those individual purchases.
Within each of ADT’s three package options, you’ve got various ways to upgrade or modify to better match your specific needs. Also, while ADT is known for offering high-quality equipment, if you are planning to lease it or you have your own equipment and you want to just obtain the monitoring service, the plan starts at a very competitive $19.99 a month.