* $100 Visa Gift Card fulfilled by Protect Your Home through third-party provider, Mpell, upon installation of a security system. Shipping and Handling Fee applies. ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire. Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required from $51.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. $99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month ($1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499. 3750 Priority Way South Dr. Suite 200 Indianapolis, IN 46240.
The ADT Essentials plan for basic digital monitoring service has a limited lifetime warranty on parts and labor, something that other competitors do not offer. If you want additional protection, the Essentials Plus package includes 2-way voice monitoring. Like all plans, this one includes monitoring for police, fire, and medical emergencies. However, both plans require customers to have access to their own landline phone.

I give them 3.5 stars out of 5. Their equipment is the only thing lacking to me compared to what I have seen with some of my friends but I also haven't upgraded to the new Pulse system yet so I can't really judge apples to apples. I do feel safer with ADT and had them 2 years now. Does anyone know if they offer infrared motion detectors with camera in them? I have seen these advertised but don't really know where to get them. Also, what are the add on costs for more equipment?
ADT Authorized Premier Provider – Protect Your Home meets diverse customers’ security needs. The company can install hardwired and wireless security equipment that ADT can monitor. Highlights of the premium Protect Your Home security package are video surveillance, fire & flood monitoring, and home automation. We recommend reading local Protect Your Home reviews before signing an agreement, as customer service varies from dealer to dealer.
The Fortress S6 Titan 3G/4G WiFi Security System is the next generation in versatile home security. The system can connect over an existing WiFi, with a SIM card, and/or a land line phone connection. It can be self-monitored, or connected to central monitoring using Contact ID (CID). The system is easy to install and start using right away. The wireless accessories in the package are pre-programmed and working right out of the box! Download the free "My Fortress" mobile app for iOS / Android and get peace of mind on the go!
I feel safer both at home and when I’m away. It took no time at all to get used to the system and set up additional codes for those special people who needed them. So far, I’ve only set the alarm off by accident once, when I tossed open a downstairs window one morning before turning off the alarm. Fortunately, I was close enough to the keypad to stop it almost as quickly as it started. It was a great reminder that the alarm is immediate and LOUD!
Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty. 36-month monitoring contract required from $49.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner’s Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
If you move into a place that has ADT security already installed, just pay the $19.99 activation fee with ADT. The only problem is you might have equipment that is no longer compatible, considering ADT has largely grown by acquiring other companies. The only way to know is to call ADT for a free consultation—or as we like to think of it, free advice.
*** ADT Pulse Remote installation starts at $199. ADT Pulse Video installation starts at $399. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required fromo ADT Pulse Remote: $52.99 per month, ($1,871.64), ADT Pulse Video: $58.99 per month, ($2,123.64), ADT Pulse Home Control with Video: $59.99 per month, ($2,159.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided.
Are you considering an ADT security system but are curious how they stack up against other security providers? If you’d like to see a heads up comparisons of ADT and other companies that made our best home security systems list visit our ADT Versus pages. You can find links to these below. On these pages  you’ll find comparisons of both companies equipment, pricing, features, and key differences. If you’d like to save yourself some reading you can also scroll to the bottom of the comparison pages to see who was the winner.
GetSafe is another home security system that allows for DIY installation. Setup is easy since sensors are peel and stick, meaning no special tools are needed. One of GetSafe’s biggest perks is the contract flexibility. The company offers 24/7 professional monitoring on a month-to-month basis, 12-month contract and 36-month contract. So, if you’re a renter who wants a security system, but can’t commit to a lengthy term agreement, GetSafe is a great option. The downside to choosing a month-to-month plan is that you do have to pay for your equipment upfront, which can be expensive. If you can afford to do so, though, GetSafe is worth considering.
When you consider home security, consider who you want to be by your side when selecting 24/7 security services. ADT not only offers the best in home security and alarm systems, but for over 140 years ADT continues to remain the name for the most tested, trusted and proven security systems available to you. ADT home security can help safeguard you, your family and everything you have worked so hard for from an uncertain world. Learn about 24/7 security services that can help protect your home, your family, and everything you own - call us today!

Digital Security: Even though your primary concern is protecting your property, it’s also crucial you’re protecting your personal data, too. In an increasingly connected world, you need to make sure all of the images and videos created by your security system are protected from hackers. Look out for systems that boast password and encryption capabilities.


$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,331.64). 24-Month Monitoring Agreement required at $27.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Termination Fee applies. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.
Keep an eye on what goes on in and around your home with our wireless home camera systems. Wireless security camera systems offer numerous benefits over wired security systems - first and foremost, flexible installation options. Lorex wireless security systems can make it easier to install your cameras higher, or further away without having to run cables to your DVR unit. They offer the same standard features as a wired camera, including HD quality recording, infrared night vision, and motion detection sensors. They use top-of-the-line technology to ensure a secure and reliable connection at all times. Interference from competing wireless devices is also minimized by using adaptive Frequency Hopping Spread Spectrum (FHSS) technology.
I have been with ADT for 4 years now. In the beginning I had some minor issues but things got better fast. I love being able to see what is going on from my phone, we have Z Wave setup so as I drive into the zone area with my phone it triggers the alarm to turn off. I setup my light automation and everything with them all for the same cost of Vivint's base package. Even though it was a slower start, I am one satisfied customer.
If you were asked to name security companies, ADT would likely be one of the first to come to your mind. As the largest and oldest home security company in the United States, it has monitoring stations across the country and sells a variety of security devices and surveillance cameras. Most other home security businesses compare themselves to ADT because of this dominance. Though ADT has good security camera options, it isn't as transparent about its prices and packages as other home surveillance services.
Then he tells me I get two free sensors with my package and must purchase each additional sensor.  Ordinarily, I would understand this, but when I spoke with the sales rep, he promised 7 sensors with my package at no additional cost.  There’s my third issue.  The sensors are $150 each but you can buy them online for only $30 to $50 and are exactly the same but you have to “learn” them into your panel, which the installers will not do (understandable, sure).
The story: Founded in 1874 by Edward Calahan. They started out as a messenger/alarm service but quickly added fire and local authorities. In 1909, they were purchased by AT&T (a name you surely recognize). Shortly thereafter, AT&T sold ADT again. Fast forward some years to 1969 and ADT went public. In 1984, the were renamed and ten years later passed their one-millionth customer. In 1997, Tyco International Ltd. bought them out and since then they have acquired dozens of Ma & Pa security companies as well as big ones such as Brinks and Broadview Security.
After spending 1.5 hours on the phone and speaking to SEVEN operators, I STILL wasn't able to cancel my service. (I want to bundle with Xfinity.) While I was on hold, I was contemplating whether to keep ADT service so that I wouldn't have to pay the $480 penalty fee to break my contract. But, after that experience, I'd happily pay that amount so that I won't ever have to deal with ADT or Safe Street ever again!
Ultimately, we wanted systems that could integrate seamlessly into our homes and improve our quality of life. To find which fit the bill, we spent a day outfitting a 1,900 square-foot home with the equipment of our finalists. We appraised the installation process, the ease and clarity of registering and syncing, the app experience, and functionality. We were pleased to find we could get most systems up in less than half an hour, but the quality of both hardware and software differed. We docked points for flimsy or easy-to-knock-over physical elements and slow or disfunctional cyber ones. Effective home security offers crisp and quick app interfaces (preferably with practical perks like customized sensor names and facial recognition) and instantaneous notifications.

A big reason LiveWatch doesn’t rank higher on our list is its warranty policy. Although LiveWatch technically offers a free lifetime equipment warranty on its Plug & Protect hardware, it advertises only a two-year equipment warranty. A representative from LiveWatch explained to us that you have to ask for the free lifetime warranty, or else it will default to two years. Be sure to claim your free lifetime warranty if you decide to go with LiveWatch.


A big reason LiveWatch doesn’t rank higher on our list is its warranty policy. Although LiveWatch technically offers a free lifetime equipment warranty on its Plug & Protect hardware, it advertises only a two-year equipment warranty. A representative from LiveWatch explained to us that you have to ask for the free lifetime warranty, or else it will default to two years. Be sure to claim your free lifetime warranty if you decide to go with LiveWatch.
ADT has one advantage over every other home surveillance camera system in our review: It offers unlimited cloud video storage as part of its security camera services, whereas the industry average is less than 1GB. You can keep as much security footage as you like, for as long as you like. ADT offers four security camera options that we confirmed based on documentation in the support section of the company's website. These cameras come in indoor and outdoor options.
When my contract with ADT expired, I contacted the company to disconnect my service, which they did, but they continued taking the monthly payment from my checking account. When I contacted the company, they advised that they owed me $424.23, and that they would reimburse. That was EIGHT years ago, and I haven’t gotten a cent. I’ve contacted the company numerous times, and they give me different stories each time. They’ll tell me that they sent the money to Illinois unclaimed funds- which they hadn’t, I checked. Recently, I spoke with a representative of ADT, followed up by a manager. The rep stated that she has numerous notes showing my attempts to get MY money back. The manager basically said that I was owed the money, and after a brief hold, advised that they owed me nothing. It’s been 8 years!! I think I’ve been more than accommodating. I’ve also kept notes, recording dates, times, names, and the info discussed. ADT you’re the theif that I need protection from.

First, I have been an ADT customer for 5 years; when I was researching an upgrade to my system, I called them first. This ADT install has resulted in a 3 month debacle by ADT that has yet to be corrected. The sales representative attempted to sell me equipment I already owned (I only realized this on installation day). And...because I was wanting a higher quality camera, the installers sold me "hd bullet" cameras. These cameras needed to be ordered and a second installation date set. On the first installation date, the installers did not follow their procedures and the HVAC did not work after ADT installed the thermostats. I had to hire an electrician to come and repair the HVAC.
So glad I read your review because I have been going back and forth what cameras should I get. Really didn’t want an adt camera because my contract start all over again locked in for 36 months again and what if I didn’t like the cameras then I just stuck with it or pay a very high break contract fee. I think I will try some stand alone security cameras for now.
In the beginning I didn’t think I needed a home security system, my dog was enough. But events happened that made me reconsider. ADT has been a great company for our home. They are professional and are available any time I have a question. The system has been easy to use. I feel much better about working nights knowing my home and loved ones are now protected.
Security Camera Surveillance: You can choose to add a video camera and monitor to your system so you can catch thieves in the act if they do choose to break into your home. Or, you may want to up the ante by installing a complex closed circuit television (CCTV) which features digital recorders, multiple operators, and several cameras. Some systems will also alert you by text if they detect anything, allowing you to log in on your smartphone to view the footage.
Setting up your security system on your own saves you money that you’d normally spend on professional installation—but your time is valuable too, so installing your own system still needs to be easy. SimpliSafe’s equipment is easy to set up. You don’t need to connect any wires or drill holes. This means you can set it up quickly, but it also means you can pack it up and move it to a new place without much trouble, which makes SimpliSafe an excellent option for renters.
Jean, same here. There have been so many things NOT caught on the ADT security camera because it was outside of the 30 second recording and has to wait 4 to 5 minutes for a reset. So I had no proof the person actually did what they did even though I personally witnessed it myself. Still since it's not on camera, I have no proof as they will definitely deny it which is the reason for me getting the security camera in the first place.. I'm finding more time lapses as well, such as 30 minute gaps when there was clearly motion going on outside. Guess when that happens, it'll get blamed on the Wifi signal. There are even instances when I have a clip and/or picture, yet nothing is in view; figured the sensor caught it but it was outside of the actual viewing. So I agree with you.

The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.
$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,331.64). 24-Month Monitoring Agreement required at $27.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Termination Fee applies. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.
ADT has four monitored security packages to choose from: basic, basic wireless, ADT Pulse, and ADT Pulse + Video. Their monthly fees are on the high side, from $36.99 to $58.99. They require a 36-month minimum contract. Additionally, in the event of early contract termination, ADT may ask the client to pay 70% of the monthly charges due for the balance of the first 36-months. They do offer a 6-month money back guarantee and a 90-day limited warranty for their products, but all in all a rather stringent pricing and contract policy.
Really disappointed in these cameras. We had outdoor cameras installed and a few weeks later that they record 30 second clips, but after each 30 sec clip the camera is UNABLE TO RECORD for 4 minutes?? So, a bad guy pulls into my property. There's a 30 sec recording of them and then at a critical time there's no recording for 4 minutes? Why is this and how does this make sense??
November 6th 2018, I had the worst experience with a customer service manager who works for account management in Jacksonville, Florida. She was so nasty with me and spoke to me with so much attitude and no respect. She was not polite, nor did she mention her name when asked. I had to get her name from another representative the next day. I also asked her to read her notes so that she can familiarize herself with my situations and how many times I have been in contact with her department and she refused to do so. Porsha F abruptly hung up on me out of frustration and also sent me a bill for over 1000$ out of frustration and threatened to send me to the debt collection agency.
I have always wanted to keep my family and home safe, especially at night. I do not have a guard dog like some of my friends do and I do not find dogs effective. So I decided to do some research and found ADT to be the best choice. They came and thoroughly installed the sensors all throughout my house. They made sure to test the system to see if it was working properly. After that I am pleased with my security system. It is easy to use and we have never had a problem with it. Also, the staff are very friendly. If we have questions they always help us out. We have been safe in our home ever since (no more burglaries).

Hello Kai-We apologize for any issues that you encountered with the ADT authorized dealer. When you installed your services in CO, you would have signed and been provided with a copy of your residential services agreement, that clearly spells out the term of the agreement, 36 months. Should you have any further concerns, please feel free to email ADT at AlwaysThere@adt.com. Thank you. -Gabe
We originally used ADT in a former home, and eventually switched to a different provider after a false alarm occurred while we were out of the country. Upon our return, ADT technicians were never able to determine the root cause of the issue. The new provider that we used wasn’t perfect either, but I felt that their customer service and the technology were far better than our collective experience with ADT.
As mentioned above, wireless security cameras are easier to install than the wired alternative. Wired cameras must connect to your home’s electrical system, so you’ll need to hire a professional for the installation. Wireless cameras rely on Wi-Fi or other networks. Follow the instructions, and you can set up and connect most cameras in less than thirty minutes.
‡ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.
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