Agreed, thanks for the research on this company. You guys pointed out several things I didn't know or hadn't thought of. The only reason I was maybe not going to get ADT was because it seems 'generic' but they seem to have the best equipment and their contract states they won't raise your monthly price so all around worth it. After calling a few other companies as well I feel much more comfortable with ADT's reliability.

The crew was knowledgeable, professional, and made sure that I understood what was being installed and how to use it. By the time they left, I had everything up and running, had been personally tutored in its use, and had set up basic accounts and access credentials for the main system, the web portal, the remote monitoring software, and the third-party equipment ADT installed for me.
An outdoor camera is ideal for keeping an eye on what's happening outside of your home. These devices are weatherproof and typically require a nearby GFCI (ground fault circuit interrupter) outlet to supply power, although there are a handful of battery-powered models out there. As with their indoor counterparts, outdoor cameras connect to your Wi-Fi network and allow you to view live video from your phone. They are fairly easy to install, but if you're not familiar or comfortable with electrical wiring, you may want to have a professional electrician do the job.

Worst experience ever. Unreliable and irresponsible service. Even for urgent matters you have to wait on line for at least 30 minutes. And because ADT Canada was not able to pick up my phone call within a few minutes as stated clearly to me the police was dispatched. When you tried to explain no one at ADT cares to take any responsibility. I have been with ADT for almost 10 years and they will not consider your loyalty if something goes wrong. I decided to leave this company. Even your alarm goes off now you will be asked to press 1 then 2 then ……. and wait forever. Think twice if you want professional and timely service.


I am extremely disappointed with my most recent encounter with an ADT technician by the name of John C. for starters I greeted him kindly and he completely ignored me as if I was speaking to someone else in the room . Upon him asking me what issues I was having with my system, he kept cutting me off stating we were using the system incorrectly, and raising his voice at me to the point he was practically yelling at me answering me in a scornful manner. For someone whose job consists of interacting with other people and in this case required going into people’s homes where they are supposed to be helping a person, his behavior was very rude and unacceptable. The equipment, security system and ADT Pulse has been great. Just had a rough start with the tech but I suppose not all of them are going to be like that, he could've been having a bad day.
ADT protects my home and family. Crime is always on the rise here in Pine Bluff. You can’t seem to leave home without prying eyes watching our every move. We are protected 24/7. Wireless home security options keep your system connected via a cellular network with CellGuard. I love this option of being able to check on our home via cell phone. We feel more at ease when we leave home now. We have protection against burglary, fire, flood,carbon monoxide and video surveillance. Optional two-way voice intercom system lets you instantly talk to ADT whenever an alarm goes off with SecurityLink. You can call and get a free security quote, too. Prices are reasonable, and family safety is important. Record up to 30 seconds of a triggered event. Saves up to 30 days of continuous activity with a DVR. I feel this system is perfect for me and my family. Check out the website to see for yourself all that ADT has to offer. Thank you, ADT.

ADT called me in February to tell me to put new batteries in. I told them that my alam system did not work and that I wanted to cancel the service. They said that if they could troubleshoot it from the telephone, would I keep the system? I said yes, but if they couldn't, I wanted to cancel. They could not troubleshoot it. They continued to bill me, I did not pay, since I had verbally cancelled. Yesterday, October, I got a call from their collection agency, Source Receivables Management. They were very rude. I called ADT today to complain. They have all the record of my calls and that I wanted to cancel, etc., but now they're telling me it had to be done in writing. They didn't tell me that then. They strongarmmed me into paying the money or were going to have it affect my credit. Very deceptive and very rude!!! DO NOT USE THEM!!!!Read More
ADT-monitored home security systems give you peace of mind by helping to protect your home and family 24/7. Every system is customizable to best fit your home and needs; Your ADT-monitored home security bundle includes a system that works around you. Our solutions include layers of security to both help prevent and protect in the event of an emergency.

ADT’s alert procedure is straightforward—when an event is triggered, the security center contacts you or other trusted contact’s phone numbers first, then determines the appropriate first responders to contact. Some claim that adding too many numbers is a bad idea because ADT will try to contact your entire list before calling the authorities if no obvious danger is present (i.e. a single upper-level window alarm going off as opposed to multiple sensors).
With four home security packages to choose from, Protect Your Home, an ADT Authorized Premier Provider, has the right equipment at the right price. Choose from these ADT Monitored Packages which can include basic home security, basic plus wireless functionality, ADT Pulse, and ADT Pulse + Video–all at reasonable prices. Let Protect Your Home help you get the right system to help protect your home and family today.
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