We had ADT service for about 3 years in Columbus, OH. We “tested” the system several times, when our cat would accidentally set it off, or when we would by forgetting to turn it off and then opening the door. And every time the company quickly contacted us, always very professional and calmly asked for our security code. I felt very confident that in a true emergency they’d be just as responsive!


We live in an area with relatively low rates of home invasions and break ins so who is to say whether or not the ADT sign and stickers really discourage potential criminals. We’ve never had a window break or excessive heat, or even needed to connect with customer service so I can’t really say how they respond, or how accurate the system is, unfortunately.
I had ADT come in and have their system put in my home I had just purchased. It took 3 hours to install. They had a promotion going on with a free ring camera. But keep in mind. The home when I bought it had a security system already hard-wired into the home. Which was working. I just needed to have a security company come in and take over the system. The salesman told me they would piggy back my system. They did exactly what they said. 45 minutes after the installation was done. I tried to arm the system. It came up with multiple error codes. I called ADT and the salesman who set this up. He said the tech who installed it will call me back in 30 mins. This was a Saturday. Well no call.
SimpliSafe’s new equipment also pairs with select smart home devices like the Nest Thermostat and August Locks. Additionally, it syncs with both Google Assistant and Amazon Alexa, which means you can now control your SimpliSafe system via voice commands. Just as with the redesigned equipment, this home automation update puts it in league with competitors — particularly those with DIY installation. While it’s still not as robust as offerings from company’s like Vivint, this is a huge step forward.
Just canceled my alarm monitoring as of 10/29/2018 'cause they were ripping me off at $42 a month! I have an old BHS-4000A alarm system that was installed 10 years ago which can function independently, non monitored, and as a stand alone unit. Found out the hard way that ADT locks down your entire alarm system when you cancel!! I can't even use it as a stand alone alarm!! Even ADT's phone number shows up on the keypad display to call them!! These scumbags at ADT are holding my alarm, that I own, hostage!! It's all over the internet that they do this! 'Security' company my **!! Stay away from this company! They are not in the business to protect you, just their own wallet! Hey ADT, want to change my mind? Unlock my alarm!
With six co-located, fully redundant monitoring centers in different regions of the country, the ability to overtake monitoring almost every other security system and with all the industry accolades and accreditations possible, ADT continues to be a great option for many. It’s important to make sure you fully understand the system you are getting and who you are working with. Whether it’s ADT corporate, or Protect Your Home, their largest and most successful and widely recommended authorized dealer, be sure you understand exactly what you are getting, what you will be paying, and what the terms of your agreement mean.
SimpliSafe’s new equipment also pairs with select smart home devices like the Nest Thermostat and August Locks. Additionally, it syncs with both Google Assistant and Amazon Alexa, which means you can now control your SimpliSafe system via voice commands. Just as with the redesigned equipment, this home automation update puts it in league with competitors — particularly those with DIY installation. While it’s still not as robust as offerings from company’s like Vivint, this is a huge step forward.
Smart locks can be opened and closed using a mobile app and will send a notification when someone locks or unlocks a door, and most allow you to create permanent and temporary access schedules for family members and friends based on specific hours of the day and days of the week. Features to look for include geofencing, which uses your phone's location services to lock and unlock the door, voice activation using Siri (HomeKit), Google Assistant, or Amazon Alexa voice commands, support for IFTTT, and integration with other smart home devices such as video doorbells, outdoor cameras, thermostats, smoke alarms, and connected lighting.
ADT has four monitored security packages to choose from: basic, basic wireless, ADT Pulse, and ADT Pulse + Video. Their monthly fees are on the high side, from $36.99 to $58.99. They require a 36-month minimum contract. Additionally, in the event of early contract termination, ADT may ask the client to pay 70% of the monthly charges due for the balance of the first 36-months. They do offer a 6-month money back guarantee and a 90-day limited warranty for their products, but all in all a rather stringent pricing and contract policy.
Thanks to advances in wireless connectivity and camera sensors, interior security cameras are more and more affordable for those with a small budget. Better still, many budget cameras have a small form factor to keep them out of the way from prying, unwanted eyes that may enter into your home. The EZVIZ Mini O combines a quality 720p with two-way talk feature all for a very low price.

There are a few things you should do when an ADT tech gets to your house so I am passing these tips onto everyone that reads this. First make sure you get all the signs and decals you want. Putting stickers on the back doors and windows where burglars typically come through could be a life saver. Also, make sure they walk you through how to run the Pulse app on your phone. It's really easy but I was confused on my account login information and they helped out there. Lastly, make sure to write down your verbal password (to verify false alarms) and let your whole family know. So far their security system has been what we needed!


“They are always there when you need them which is what I like the most. Highly recommend ADT to all my family and friends. Even when you call with stupid questions they are there for you. The system is that sensitive that it realized something was wrong regarding the heating and a/c and sensed the burnt out panel long before we would have. Thanks.” – David, October 6, 2017, Consumer Affairs
A smart home security system connects to your Wi-Fi network so you can monitor and control your security devices using your smartphone and an app. Entry-level systems usually include some door and window sensors, a motion detector, and a hub that communicates with these devices using one or more wireless protocols such as Wi-Fi, Z-Wave, Zigbee, or a proprietary mesh network. You can add extra door, motion, and window sensors to provide coverage for your entire house and build a comprehensive system that includes door locks, garage door openers, indoor and outdoor surveillance cameras, lights, sirens, smoke/CO detectors, water sensors, and more.
Agreed Nadia! For around $1 a day is a bargain to protect your family members and your possessions. Obviously an alarm system doesn't give you 100% confidence that a burglary won't take place but it minimizes the chances over 75% by having a monitored system. That is good to hear about your businesses and sounds like you will get a great deal on the 3rd set on your home. ADT also has the guarantees so if something does take place you have them and your insurance who are going to support you financially in recouping your lost costs.
SimpliSafe doesn’t require contracts, which tells us that it is confident in the service it provides and doesn’t need to lock you down. SimpliSafe offers low-cost cellular monitoring starting at $15 to $25 per month depending on whether you want mobile access. The only company with a similarly low monitoring cost is Scout, but it doesn’t offer the same range of equipment that you can get with SimpliSafe.
Users of our site have had quite a bit to say aboutADT-Monitored Security and the customer service it provides. Several reviews proclaimed problems with sales reps not showing up to appointments they scheduled, not to mention the hours that some customers have been put on hold for. Other ADT customers using its monitoring services have mentioned that they were charged high cancellation fees as well as expensive rates for installation and service visits.
Millions of people use ADT alarm systems to protect their homes every day. It’s by far the most popular provider in the nation. But what makes it so popular? ADT has been around longer than any other security company, with 140 years of experience. It uses locally authorized resellers to sell and install its products, which allows ADT to cover more areas of the country. It’s also got multiple monitoring centers running 24/7 to help prevent any kind of service outage. That’s not to say other companies don’t do the same thing; ADT just does it on a larger scale. Because of the local vendors, your experience with ADT will vary greatly based on your location.
Furthermore, it is interesting that the burglar was bold enough to target our house despite all the ADT signs we have posted all over and not to mention a very blatant camera in our driveway!!!!  Hmmmm.. Is this an inside job?  Did the tech who installed our cameras intentionally NOT setup the automation/alert features?  Does ADT run background checks on their staff???
We are previously Brinks customer (we were very happy with their service) and ADT has acquired Brinks.  We added more sensors and signed another two year contract with ADT.  Now we’d like to get a quote to add camera system, so I called ADT and set us up for an appointment at 10am.  I cancelled all my appointments that Saturday to met with the representative at 10am.  It was 10:25am when i called ADT because he hasn’t showed up yet, and I called back again after 10 minutes to check the status and the customer rep put me on hold and contacted Daniel and even his Sales Manager. Unfortunately can’t get hold of the two.
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.
I have been with ADT for 4 years now. In the beginning I had some minor issues but things got better fast. I love being able to see what is going on from my phone, we have Z Wave setup so as I drive into the zone area with my phone it triggers the alarm to turn off. I setup my light automation and everything with them all for the same cost of Vivint's base package. Even though it was a slower start, I am one satisfied customer.

I have ADT..I had to get it after we were robbed one afternoon while we were at work..I like ADT they are quick to call you if there is a problem and they will work with you if you have any questions..The only downside to ADT is that they are getting expensive..I have not priced around yet but I think that they are charging way to much a month for just the basics..Overall I have been happy with them..
I’m not quite sure why so many people are complaining about ADT. It’s not ADT. We had a guy named Brian Andrew from Protect Your Home come to our house and install the alarm. At first, I was very defensive because of all the negative comments on this site, but after he explained everything to me and walked me through the details of the alarm I was at ease and later apologized for being so defensive.
Even though they tend to be more expensive than unmonitored systems, they do give you peace of mind. That’s because when your system is tripped, a signal will be sent to the company via your phone line, alerting them that there’s an intruder in your house. Within approximately 10 seconds you’ll receive a phone call from the security company (via the intercom system or your telephone), where you’ll be asked to verify who you are by using an authorization code. If you’re unable to do this, the police will be sent straight to your home.
ADT is an international company with a number of different locations, making ADT a good choice if your family plans to move in the near future. Customers who have had a system for at least two years are eligible for a free security system when they move and given a discount off the total installation price. This is not great news for customers who need to move before the two year period.
Over 2 million burglaries occur in the United States alone every year (according to the Disaster Center at www.disastercenter.com/crime/uscrime.htm). ADT-monitored security aims to help prevent as well as provide instant protection against burglaries. With a vast array of home security systems, from signs and stickers to in-home infrared motion sensors, you can trust your home is being protected from the inside out. When your home security system senses a breach in security, it will trigger an alert and you can be sure that help is on the way.
Link Interactive leads with the slogan, “Protect What Matters Most”. And in an effort to do so, Link Interactive boasts cost-efficient, user-friendly security that the whole family will appreciate. According to its DIY policy, customers are able to build a specialized home security systems package that best suits their individual needs. In addition, Link Interactive offers up notifications in the case of power outages, a central monitoring station, and a reliable cellular system.
Keeping tabs on who is at the door, whether you're home or not, is key to your safety. The latest version of this model lets you see who is ringing your bell from your PC, tablet, or phone with its automatic doorbell alerts and motion sensor capabilities that come with a small monthly cost. The camera has a quick release rechargeable battery so no need for electrical installation. 
Honeywell was first formed in 1906 and is the oldest company on this list. Their camera on display is Honeywell Lyric C2 Wi-Fi Security Camera. The video resolution and frame goes for 1080p. Field of views goes up to 145 degrees. Night vision is included and has cloud and local.  The pros are sharp daytime image quality, pre-buffer recording, local and cloud storage, supports IFTTT integrations and geofencing, and works with Alexa voice commands. The cons are does not integrate directly with other Honeywell devices and night vision image quality is soft.
I have had ADT security for almost 2 years now. I bought the system to help protect my family after a home invasion. After 1 year of service, we moved and chose to transfer service to our new house. We had a technician come out and perform the installation and once that was complete we started using the system. A year after transferring service to my new home, I had an issue with the keypad. I called my local ADT office to have them come out and repair it, only to be informed that they never actually transferred the service to my new address!
Blink is a wireless security camera system that requires AA batteries and a Wi-Fi connection to operate. The company’s three-camera package is one of our favorites because it can cover a lot of square footage (like the first floor of a house). Each device comes with easy-to-install wall-mounting hardware. Need an extra camera? You can amp up your security by purchasing add-ons for your system.

If you get outdoor cameras installed with their Pulse system make sure you check that they are in the positions you want. My sons Mongoose bike got stolen and the camera's didn't capture it because they weren't positioned right (so we have nothing to present to the police dept.) Rookie mistake on our end, have adjusted things and next time bad guys swing around I'll get them.

Unlike ADT and Vivint, Frontpoint home security systems are do-it-yourself installation. This means the company will send you the equipment to install on your own. DIY installation is easy and Frontpoint has a personalized website that will walk you through the process. And customer service reps are available should something go wrong. Like other top home security providers, Frontpoint also offers home automation and professional monitoring. However, only one Frontpoint package comes with video surveillance. But if you’re interested in Frontpoint, you could use a third-party security camera in conjunction with your Frontpoint system.
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