SimpliSafe doesn’t require contracts, which tells us that it is confident in the service it provides and doesn’t need to lock you down. SimpliSafe offers low-cost cellular monitoring starting at $15 to $25 per month depending on whether you want mobile access. The only company with a similarly low monitoring cost is Scout, but it doesn’t offer the same range of equipment that you can get with SimpliSafe.

I have experienced ADT security at several different places I have lived. The customer service reps are very professional and helpful. We experienced one bad experience where the alarm was going off for some technical reason but we received the phone call and the alarm sent the police to our house. It was a big mess but the only time that ever happened and considering the rest of the time our customer service was exceptional so we kind of over looked the one bad experience.
Just canceled my alarm monitoring as of 10/29/2018 'cause they were ripping me off at $42 a month! I have an old BHS-4000A alarm system that was installed 10 years ago which can function independently, non monitored, and as a stand alone unit. Found out the hard way that ADT locks down your entire alarm system when you cancel!! I can't even use it as a stand alone alarm!! Even ADT's phone number shows up on the keypad display to call them!! These scumbags at ADT are holding my alarm, that I own, hostage!! It's all over the internet that they do this! 'Security' company my **!! Stay away from this company! They are not in the business to protect you, just their own wallet! Hey ADT, want to change my mind? Unlock my alarm!
You're bang on there, Ann. In times when the economy is not in the pink of its health, the incidents of burglaries and thefts have shoot up considerably in the country. I think people should start taking home security seriously and stop thinking that the chances of thieves breaking into their homes is negligible and as early as possible, should go with a good security company like ADT or Protect America, and secure their homes and future.
The equipment included with ADT includes a control panel, keychain remote, three entry sensors, an infrared motion sensor, a high-decibel siren, a backup battery, and yard signs and windows decals. Customers can purchase an available system, or an agent can help customize the perfect system for your home. ADT customers can add safety accessories such as medical pendants and panic buttons that can make the elderly, disabled, or people with certain diseases or ailments feel better protected.
ADT is an excellent company with state of the art equipment, solid company financials, and courteous professional employees. As a retired law enforcement professional, former head of security for a major company, and now security consultant I have used ADT for over many years. Have there been some problems? Of course – complicated security systems always have some glitches. But the problems have been quickly and professionally resolved. ADT is a good company with a solid track record.
The reason I got ADT was so that in case I needed to move out of state for my work (a possibility at the moment) I wouldn't have to pay a early termination fee for moving 'out of service area' as I've seen with other companies contracts. I believe I'll have to pay a $199 or so moving fee but that's better then cancelling and signing up with a new company once moved.
I really like the upgrade to their Pulse smart phone control app. It makes everything much easier. Got rid of the old crummy control panel, got a sleeker one and put it in the closet and then setup sub accounts for my kids and anyone I want to access the home security system. I don't feel ripped off by their pricing although I'm skeptical that it really costs $50 a month for monitoring. I suppose they need to make their money somewhere and this is where they do.
I’m not quite sure why so many people are complaining about ADT. It’s not ADT. We had a guy named Brian Andrew from Protect Your Home come to our house and install the alarm. At first, I was very defensive because of all the negative comments on this site, but after he explained everything to me and walked me through the details of the alarm I was at ease and later apologized for being so defensive.
In 2017, ADT settled five class action lawsuits that claimed wireless sensors used between November 13, 2009 and August 15, 2016 were vulnerable to hacking. Claimants asserted that hackers could access a security system and disable it through certain wireless sensors used in ADT residential security systems. The suits were centered on ADT’s failure to disclose this potential liability. ADT has denied any liability and maintains that the claims have no merit. Rather than continuing litigation, the company agreed to settle and establish a million settlement fund in order to avoid the ongoing expense and uncertainty. February 26, 2018 was the deadline to file a claim in the settlement.
The Frontpoint website, in contrast, clearly lists its monitoring and equipment pricing, as well as add-on options and contract lengths. If those prices work for your budget, you can simply purchase your system online. While this method lacks the advantage of a knowledgeable expert to help build your system, those adverse to sales calls can conveniently click their way to a security system.

My home was broken into and burglarized some years ago . I decided that I had enough and got a security system from ADT. It was the best decision I’ve ever made . I got great service for a good price . I finally could leave my house knowing it would be okay . I rent now out in the country and have no problems .I plan to buy a home soon and I will definitely use ADT again! Home security is all about having peace of mind . In this day and age it’s a must !
ADT Security Services is the largest home security provider in the US. Compared with most other home security companies, ADT offers a wider range of services. They also have six monitoring centers nationwide that are open 24 hours a day, 365 days a year. Protect Your Home-ADT Authorized Premier Provider provides home security equipment packages that can connect to one ADT’s monitoring centers. This helps homeowners combine the monitoring expertise of ADT with the value offered by Protect Your Home.
Not specifically to do with the cameras, more the system it is attached to, but generally speaking you are only able to record a single 30s clip every 5 minutes. That’s a game-changer and should be enough to avoid ADT completely. I have a little “trick” in place which will allow me to record 1:30 (3 contiguous 30s clips) after motion is detected which is messy, but better that 30s.
Adt has the worse customer service in the world!!!! Horrible horrible experience with them DO NOT LET THEM TAKE YOUR MONEY WHEN ITS TIME TO REFUND IT YOU WILL NEVER GET IT BACK THEY JUST KEEP ON TRANSFERRING YOU TO DIFFERENT PEOPLE AND PUT YOU ON HOLD AND EVERYTIME YOU’RE ON HOLD ANOTHER PERSON PICKS UP AND YOU HAVE TO EXPLAIN YOURSELF OVER AND OVER AGAIN I AM A CUSTOMER BUT I REGRET IT BECAUSE THEY DON’T TELL YOU THAT YOU ARE ON A 2-3 year contarct with them . The system itself it good but the CUSTOMER SERVICE IS THE WORST OF THE WORST!!!!!!!!
With six co-located, fully redundant monitoring centers in different regions of the country, the ability to overtake monitoring almost every other security system and with all the industry accolades and accreditations possible, ADT continues to be a great option for many. It’s important to make sure you fully understand the system you are getting and who you are working with. Whether it’s ADT corporate, or Protect Your Home, their largest and most successful and widely recommended authorized dealer, be sure you understand exactly what you are getting, what you will be paying, and what the terms of your agreement mean.
If we are counting rankings then my vote is 4/5. I just got them cause I felt I knew them best. My family had ADT growing up and so I followed suite. I didn't really compare it to other companies so can't say I know ADT is #1 or anything but the tech that installed our system did it quick and they showed us how to work it. Their pulse app took some getting used to as I don't really care for a "smart" home and I usually end up using the key remote they got me instead of my phone.
City-wide power failure Christmas morning 2015. Power went out while my daughter was preparing our traditional shrimp and grits. Soon after, we hastily left to grandparents' home for early dinner. Before the meal was over, we got a call from ADT. My daughter forgot to turn off the burner under the shrimp. We arrived to a yard full of firemen. Lots of smoke, but praise God, no fire. ADT contacted me and notified fire dept asap. This could have been a real disaster! System worked perfectly!!! Like a TV commercial. Thanks ADT!!!
He then said he would connect me to the “presedential dept” only to come back after holding for 5 minutes to tell me that he was not going to be able to do that. He said I could contact the local supplier to discuss this further as he was trying to get me off the phone in any way possible. I already went through that channel and the local company has nothing to do with billing!
Residential monitoring with California Security Pro is always going to include the warranty as well. Beware of any ADT monitoring rates that are below $30. You probably are not getting the residential warranty included in your ADT monitoring rates. The warranty covers any warranty parts and labor needed (first 90 days free, after 90 days just a trip charge of $25). Click here for the easy to read ADT Monitoring Cost Chart.

Within each of ADT’s three package options, you’ve got various ways to upgrade or modify to better match your specific needs. Also, while ADT is known for offering high-quality equipment, if you are planning to lease it or you have your own equipment and you want to just obtain the monitoring service, the plan starts at a very competitive $19.99 a month.

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