I mean what do you want from them? Ask yourselfs what do you do for a living? Ill give you a little food for thought( your a bartender/ owner you are running a special for miller light draft at 1 dollar a glass. I come in and say I want jack and coke. You charge me 5 dollars and I complain, scream whatever that it say’s 1 dollar.) Are you F*ing kidding me? READ the advertisment!
I signed a 3 year contract with ADT and while the did provide security services it was at a high cost. Apparently the original quoted price was a promotional price because every few months my bill went up and up and up. By the end of three years I was paying almost double the original price. There was nothing I could do because it was extremely expensive to break the contract. I have learned my lesson and wont do that again.
Today I had my 14th visit from ADT since I got their system in June. This is after they replaced the entire system one month ago. There is yet another problem and they have to come out next week again. Please DO NOT buy anything from ADT. I payed $3,000 up front and $67 a month for nothing. I can’t get out of the contract unless I pay another $1,000. Anyone but ADT.
To unlock video surveillance and advanced smart tech features, you’ll need its $50-per-month Ultimate plan. That’s a high price for home automation when compared to competitors like Vivint, which lets you add those features at every tier (starting at $40 per month). If you opt for a package that doesn’t include live video surveillance, consider purchasing a standalone security camera. The best home security cameras on the market range in price, but average around $200.
This particular system comes with the Arlo Pro 2 hub (equipped with a Smart Siren) and two HD wireless security cameras. The cameras are suitable for both indoor and outdoor use and have an automatic night vision mode, so you receive crisp video quality no matter the weather or time of day. Receive activity alerts, monitor the live stream, or view recordings from the last seven days using Netgear’s free Arlo Basic subscription plan on your mobile device. Other Arlo Pro 2 systems and accessories are available that include lights and camera mounts.
Horrendous! I would give ZERO stars if I could. ADT failed to do the one thing they were supposed to do!!! ADT sold me on safety and piece of mind yet ADT failed to properly setup the automation and alert settings on my ADT pulse. Today we were burglarized and because of ADT's egregious FAILURE, our cameras did not record the incident and we could not show any footage to the police officer. The burglar just walked away completely off the hook, even with us having 3 cameras plus a RING doorbell/cam. ADT YOU FAILED TO PROTECT OUR HOME!!!!
Do not waste your money on ADT outdoor security system. We had their outdoor camera installed due to theft in our yard and low and behold…AGAIN, my sons Mongoose was stolen out of the front of the yard. Not only did their outdoor system not pick up any clip at all due to no motion (so we have nothing to present to the police dept.) but when I called asking for a resolution no one wanted to give me a supervisor and the only ones paying for my sons stolen bike(which was about 10 feet from the camera) is my fiance and I. Save your money; keep your money. Their security is a joke. We signed a 3 year contract, paid to have their service installed and now we are paying to be robbed not only by the thief that stole my sons bike but by ADT too.
I have only good things to report about ADT: the installation was smooth and the engineer who installed it was very knowledgeable and gave me good tips about overall security. I love the features on the wireless system and thankfully nothing has happened, but I am definitely feeling safer after the system was installed. I just feel better knowing that the company that is monitoring our security is a market leader.
Security camera service with ADT requires Pulse Video Service monitoring, which is a premium-level plan, so you'll have to pay one of the top prices to get a camera. The outdoor camera has a night-vision range of 25 feet, which is one of the lowest in our review. We could find no mention of pan-and-tilt cameras or image sensors in the ADT marketing literature. These are some of the best home monitoring camera options, because you can control pan-and-tilt cameras remotely to get better viewing angles, and image sensors take photos when they detect movement.
5/2017 aunt moves to retirement home. Canceled monitoring service. Still in auto bill system, I sent back stating it was canceled. 1/2018 she passes. Received continuation of bill. Sent back previous cancellation note along with death certificate. In April 2018 someone at ADT actually recognizes that she is dead. I receive invoice for 83.00, no big deal I just pay it. THEN I get invoice for 250.00 with no explanation for what it is for, I ignore. Another one, I write back, another one in Oct. 2018 and I call. They say that they sent me a box for the equipment and I have to return it. I never got a box and their records indicate that an empty box was returned to sender. The box would have been the only indication to me that I needed to return any equipment. So 18 months later I have to see if someone kept the equipment from a 95 year old who lived in a nursing home? This is not the first issue with ADT. Please don't use them, it's a headache.
I installed all of the included hardware and monitoring devices, which includes two window or door detectors and a motion detector. After a week of receiving motion alerts in my home, I disabled and removed motion detector from my account. I have a couple of security cameras in my house, both of which also alert me on my phone to any motion, so I wasn't afraid of missing anything related to movement.
ADT Home Security systems are very user-friendly, and during installation, the technician will show you how to use the equipment. There is technical support available to answer any questions customers have about the equipment. ADT offers professional installation, several monthly plans with competitive rates, and allows users to choose between wireless and hardwired systems. Overall, ADT security systems are the most reliable and the most popular in communities throughout the nation. Keep in mind, though, that customers must sign a three-year agreement for all ADT security monitoring plans.
I use ADT in all of my tenants homes and they like it. I have a influx of new tenants constantly so each time that happens I change the alarm code and make them a new user login on the ADT pulse app. I realize most people won't need to do all of this extra work when it is just them using it. If it can hold up in rentals it is definitely a worth-while security system!
1$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP), ADT's Extended Limited Warranty.