This will depend on which option you choose. We were able to find that most, but not all, ADT packages require a landline. For an added cost, you can have the ADT Cellular Guard technology monitoring package with Remote and Video service levels. Basically, your control panel will be equipped with a cellular chip. You won’t have to choose either a landline or cellular connection—you can simply have the cellular as a backup in case something happens to your landline.
ADT Security Services is the largest home security provider in the US. Compared with most other home security companies, ADT offers a wider range of services. They also have six monitoring centers nationwide that are open 24 hours a day, 365 days a year. Protect Your Home-ADT Authorized Premier Provider provides home security equipment packages that can connect to one ADT’s monitoring centers. This helps homeowners combine the monitoring expertise of ADT with the value offered by Protect Your Home.

The ADT outdoor IP video camera over the garage works well, supports night vision, and is activated automatically via a motion sensor, though you can also log into your Pulse web portal or mobile app and get a live view at any time. However, I experienced several instances where the Pulse software refused to connect to the camera. A technician's visit didn't cure the problem, though he did install a weatherproof sleeve that was overlooked during the initial installation and seemed to reduce the problem somewhat. The ADT Pulse mobile software was updated during my first three months with the system, and since that's happened I've only experienced one outage that was cured by my logging out and back in again.

The Fortress S03 WiFi Alarm System offers some of the most advanced technology in the Fortress lineup. This panel can use either WiFi and an Internet connection, or a landline telephone connection to alert you of an alarm event. When used with the My Fortress app the system becomes a powerhouse of security and control features. With application control available on Android and Apple devices and optional Monitoring, this system takes security to a whole new level!
ADT-monitored security delivers comfort through constant connection. The ADT-monitored security network is a complete group of committed and interconnected Customer Monitoring Centers, supported by trained professionals and dynamic high-tech ADT-monitored home security equipment. Our comprehensive Protect Your Home installation process includes a system that utilizes ADT's-monitored security home security Tailored to your home and your specific needs, choosing a home security system has never been easier.
Don’t expect to get a firm cost for service and equipment from a web chat. Without seeing your property, a sales agent can only estimate. Your home will specifically need to be evaluated by an ADT installer—which is free. Some may view it as an upselling scheme to get you to buy more stuff you don’t need, but we’re actually grateful that they provide someone who can point out weak spots in our home we might not have thought of. Plus, you can always say no to additional sensors you don’t want then.
Yes. Certain ADT home security packages don’t require a phone line to connect to the command center. Safewatch Cellguard is a cellular network that directs alarm signals to ADT command centers. A wireless signal can be used as backup, but Safewatch Cellguard is also available as the main communication method between your home and the command center.
When I moved to Fuquay Varina, they kept calling and knocking on the door until I finally gave in and signed up. Since then - NOTHING - no contact or follow-up whatsoever - even when I've twice requested a new book to replace the one I was given. When I agreed to sign up, they were offering service for about $27.00 per month. When the installer visited, I was sick with a lupus flare that also affected my cognition. Turned out, they took advantage of an elderly, ill woman, charging me not 27 but 47 dollars per month. In addition, when I could think clearly again, I discovered I had signed for THREE years and not the one year the salesman had told me.

ADT Security Services is the largest home security provider in the US. Compared with most other home security companies, ADT offers a wider range of services. They also have six monitoring centers nationwide that are open 24 hours a day, 365 days a year. Protect Your Home-ADT Authorized Premier Provider provides home security equipment packages that can connect to one ADT’s monitoring centers. This helps homeowners combine the monitoring expertise of ADT with the value offered by Protect Your Home.

When your kids grow up, you don’t stop worrying about them – OR your house. With remote access I can check to make sure the doors are locked, and even when she doesn’t pick up the phone, I can check on her, too! Because as any parent knows, your kids are far more valuable than your stuff, and peace of mind is at a premium when you’ve got teenagers!
The signal range depends on a few factors, including your home’s building materials, other wireless devices in the area, and any walls or objects through which the signal has to pass. Standard drywall and glass windows may not impact the strength of the camera’s wireless signal, but brick and concrete will. If there are brick walls, concrete floors, and large trees in between the camera and receiver, your signal strength will likely weaken.
ADT-Monitored Home Security Services is the longest-established security company on our review site. It was over 140 years ago when American District Telegraph pioneered in sending security alerts by Morse code. Today ADT serves both homes and businesses looking for top-notch security systems and alarm monitoring. Systems monitored by ADT use hardwired and wireless equipment to detect invasions and automate homes for energy-saving and convenience.

My home was broken into and burglarized some years ago . I decided that I had enough and got a security system from ADT. It was the best decision I’ve ever made . I got great service for a good price . I finally could leave my house knowing it would be okay . I rent now out in the country and have no problems .I plan to buy a home soon and I will definitely use ADT again! Home security is all about having peace of mind . In this day and age it’s a must !


My father, age 75, contacted ADT to switch to their service based on an advertised offer. He explained to the customer service representative he had Vonage for his phone service. The customer service rep. said she was not sure if the system could be installed without a landline. She scheduled the appointment and told my father to ask the technician. I seems odd that the customer service representative could not speak to my father’s situation, since it is not uncommon. As directed,my father asked the technician about installing the service with Vonage. He further explained the package he was expecting to be installed. The technician stated “I got you”. The technician then proceeded to install a thousand dollar system. When my father would not agree to the monthly payment, the technician got his supervisor on the phone to apply more pressure. When my father would not agree to pay the monthly fees associated with the system installed, the supervisor directed the technician to take the system out. The technician removed the ADT equipment but refused to reconnect my father’s existing equipment. Now my father has to pay for a service call and reinstallation of his previous service. My father is on a fixed income and does not have money to spare. I am thankful the he has his wits about him and did not yield to undue sales pressure. Shame on you ADT!!!!
We had a burglar break our door walk straight to the register, took the square stand and register, returned inside of the store, hopped over the counter onto the employee side and looked for additional things, tried to open the register which was fixed to the bottom of the counter, went back to the car, looked into the trunk to fetch a tool, came back, hopped over the counter and took apart the cash drawer, and went back to the car, and came back once more.  For a total of 4 entries and still no alarm was set off.  He took a square stand ($100), iPad Air 1 16gb ($300+/-), cash drawer ($225), and cables to replace ($25), and to fix the door ($250).
The camera's auto-record function is based on motion sensors tuned to ignore small animals. The cam will record a 30-second video clip, then pause for four minutes before it records again. Auto-recorded clips are stored in ADT's Pulse cloud and can be accessed via the Pulse app. The camera operates at 720p resolution and you can record either a manual video or a still snapshot using the Pulse mobile app. All video clips, your own or the ones the camera takes automatically, are stored in ADT's cloud for 30 days. If you want to download anything to save long-term, it's doable, but only using the ADT web portal, not the mobile app. All this functionality comes with your Pulse service contract, none of it costs extra. You can check out the night vision image quality in the screenshot below.
Frontpoint offers three monitoring plans: Protection, Interactive, and Ultimate. Our tester opted for the Interactive plan but ended up dissatisfied with its lack of live video surveillance. When she received an alarm notification while on vacation, she had no way of gauging whether her home had been broken into or if her cat had managed to trip the sensor. It turned out to be a false alarm — one she paid the local authorities $150 for.
First and foremost I’d like to say My Family is SAFE!I have been a member of the ADT FAMILY for several years as a happy customer.Having two security systems on at different locations (2- homes) my homes are safe.As for the service and technician installer everything was explained very professional.All items explained and my choice of upgrading is my call, installation was fairly fast but speed isn’t what I’m looking for, it’s meticulous and perfection as to where and how the equipment is installed. And my installer did a very good job not only with equipment but explaining to my wife and I on how to use all upgrades .On a scale 1thru 10 and 10 being the best…….. My rating is 10+And this is why Im a customer and have full trust with ADT and most important!My family feel safe at night or anytime I leave on business trip.
If we are counting rankings then my vote is 4/5. I just got them cause I felt I knew them best. My family had ADT growing up and so I followed suite. I didn't really compare it to other companies so can't say I know ADT is #1 or anything but the tech that installed our system did it quick and they showed us how to work it. Their pulse app took some getting used to as I don't really care for a "smart" home and I usually end up using the key remote they got me instead of my phone.
5 years ago my next door neighbors were robbed. I’m not sure what they took but what we knew was that there house had been watched for days by this guy. None of us in the neighborhood felt safe. We got ADT right after that & haven’t regretted it since! We’ve never had a REAL incident but my uncle had come over once late after a night out. As soon as the alarm went off so did the phone. ADT was quick to respond. We all sleep better with ADT!
ADT, like other security companies, will not charge you for interactions or calls. However, if you get multiple false alarms called from your residence, you may have to pay fines to the city for taking up police officers’ time. But we wouldn’t worry too much because ADT will test your system for flaws after installation, thus reducing the potential for false alarms.
ADT Security Services is a well-respected name in the home security market throughout the US and Canada. It’s also the largest provider in these areas. Each ADT security system is professionally installed for free and carries a 6-month money-back guarantee. Customers can bring their own equipment or lease equipment from ADT for home security as well as medical response, disaster protection and home automation.
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