The camera is a standalone unit with a wide base that you can place on any flat surface around the home. For the best results, use this camera in high areas in the living or family room to keep an eye on the home’s common spaces. Using the downloadable app, you can control the camera’s settings from anywhere with a wifi connection. The camera is also IFTTT-compatible, meaning you can use it with other smart devices or program your own commands for advanced automatic functionality. 
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.
Nearly all of the latest DIY and high-end home security systems offer support for voice control via Amazon Alexa, Google Assistant, and in some cases Apple Siri, which allows you to unlock doors, change thermostat settings, open the garage, and arm or disarm your system with a spoken command to a connected device like an Amazon Echo or a Google Home speaker. Many also offer support for IFTTT (If This Then That) applets, which use triggers from IFTTT-compatible web services and devices to create an action. For example, you can create an applet that says if a garage door is opened to turn on the floodlight.
Ranging from $9/week* to $14/week*, find an ADT alarm monitoring solution that fits your lifestyle and security needs. Call to speak to a monitoring professional who will help you find exactly what you’re looking for, whether you prefer easy-to-use equipment or advanced remote monitoring. And if you order today, you’ll get a $100 Visa® Reward Card. **

Netgear Arlo Pro 2: The video resolution and frame goes for 1080p. Field of views goes up to 130 degrees. Night vision is included and the camera uses cloud storage. The pros are excellent-quality 1080p video, weatherproof, rechargeable batteries, supports IFTTT and Alexa voice commands, pre-buffered video recording, continuous recording capabilities, and free and subscription-based cloud storage. The cons are expensive, requires hub (included), and many features are only available when plugged in.
Our security systems are great for small businesses, as well! They are easy to install no matter where you need to use them. With optional self-monitoring available, you can ensure you'll be notified in the event of a triggered alarm. Have a large warehouse or bigger building that needs to be protected? We offer optional signal repeaters to increase the wireless range of the accessories. Whether you have a 10,000 sq. foot warehouse or a several acre industrial equipment complex, we can help.
The customer rep offered me to re-schedule another appointment and I said I don’t think so, do you want to reschedule another time to waste my entire morning and get upset.  I have never had a problem so far with our alarm system, but dealing with this kind of poor business, especially for a new or additional business from a customer did not seem to be their priority.

Today I had my 14th visit from ADT since I got their system in June. This is after they replaced the entire system one month ago. There is yet another problem and they have to come out next week again. Please DO NOT buy anything from ADT. I payed $3,000 up front and $67 a month for nothing. I can’t get out of the contract unless I pay another $1,000. Anyone but ADT.
When you call Protect Your Home today, a qualified representative will help you pick the right package for you and your home. We’ll then send a trained security advisor and installer to your home to help ensure you receive a security system specifically designed for your home and family. During the visit, we’ll measure your house size, help you budget, and recommend equipment that suits your home and price point. Scroll down to learn more details.
The ADT Pulse control panel is an effort to compete with Vivint, which solely uses proprietary gear—a fact that has historically separated Vivint from the rest of the pack. While we find no problem with the standard equipment from most providers, we do like to see proprietary equipment designed with the whole system in mind, plus they look a bit more sleek. The ADT Pulse is definitely easy on the eyes compared to the standard panels, but is it any better?
ADT supports a range of other security cameras including indoor cameras should you want one, so you can talk to your technician about different options if the base cam doesn't suit you. Overall, it's been fine for my needs and I'm considering installing another external one at the rear of the house. This is something that'll require a call to ADT and an installation and service charge, but after that, the cam will be fully integrated into the Pulse system. You can even install your own hardware, if you like, though your mileage will vary as to how deeply you'll integrate with ADT's software without help from a company technician.

1$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,007.64). 24-Month Monitoring Agreement required at $27.99 per month ($671.76) for California. Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Cannot be combined with any other offer. The $27.99 Offer does not include Quality Service Plan (QSP), ADT's Extended Limited Warranty.

I work for a company that uses ADT in our office for security. We had trouble with a couple sensors for which an ADT tech came to fix. Whatever he did completely messed up the system. We were without an alarm system for over a week because they didn’t have any techs that could come till then. Why do they not treat this as a necessity much like someone that is on 24/7 to fix your furnace if it goes out in the winter. They didn’t care that the office was with out security for over a week. As far as I’m concerned a security company that doesn’t care if you don’t have security is useless. ADT is useless. I’m looking in to Frontpoint to replace ADT in our company. My warning to those seeking ADT for your home. If they don’t care about a business they aren’t going to care about your home.


When I lived at home with my mother we had the ADT system and never had a problem, no break-ins, and no potential break-ins either. Unfortunately, I did not follow suit and get the system when I moved out on my own and my apartment was burglarized this past year. I feel like if I would have had the system there is NO WAY my apartment would have been broken in to. These systems really do thwart robbers from entering.
I tested ADT Pulse (starting at $28.99 per month plus components and installation), which combines the company's alarm and security service with home automation and monitored surveillance. ADT easily rivals its top competitors, including Vivint Smart Home, in functionality, though if you opt for the top of its service tiers as I did, you might want to prep yourself for sticker shock. Even so, ADT Pulse earns our Editors' Choice for home security systems.
ADT’s long-standing presence on the home security scene is worthy of the accolades and recognition they’ve garnered over the years. ADT is the largest security company on the market, offering notable features like the ADT Pulse® app for mobile access and alerts, and CellGuard® wireless monitoring, which connects to the monitoring center without a landline. Combine this with Protect Your Home’s wireless system that uses radio waves to connect the sensors and cameras to the control panel, and you’re home is completely free of wires and cables. Protect Your Home, an ADT Authorized Premier Provider, only offers professional installation at this time, but can do same-day installation in most areas.
Vivint is all about home automation and state-of-the-art technology. If you’re into things like controlling your lights, door locks, security cameras, and pretty much anything else under your roof that can connect to your smartphone, then Vivint’s alarm systems are worth heavy consideration. The company is starting to design more and more of its own equipment, so it doesn’t rely as much on third-party vendors as Frontpoint or ADT do. The Vivint Doorbell Camera is one of our favorite pieces of security equipment to date.
Hey Jen, the thing I have liked most about ADT is you get the most respect out of the yard sign for it. Sounds like you are in the ghetto (or bad part of town) like me and just having the sign alone gives my home the respect it needs on the block. I like the service too but the sign is the best part, also nice if you work graveyards or weird shifts like lots of us in the hood do.
I am very upset with my ADT experience and contract. Your sales rep Daehan ** gave me inadequate information regarding your ADT service and contract. I was very upfront and concerned about switching from SafeNet to ADT because I was planning on moving the following year. He ASSURED me that the move of equipment, install and monitoring fees would not incur additional charges! He also did NOT disclose that there was a 36 month contract or an early termination fee. If I was properly informed of incurring additional charges for my move, I would NOT have switched security companies as my contract with SafeNet was complete. In order for me to set up a new security monitoring system at my new place of residence, I received an estimate for $461.
Because ADT uses individual retailers to sell its equipment and services, you never know exactly what your control panel (and other equipment) is going to look like until the installer knocks on your door. That means that if you like the ADT system at your brother’s house, there’s no guarantee that yours will look the same. This doesn’t impact how well an ADT security system protects your home, but it can be a bummer if you were expecting a particular panel and got something different.
When my contract with ADT expired, I contacted the company to disconnect my service, which they did, but they continued taking the monthly payment from my checking account. When I contacted the company, they advised that they owed me $424.23, and that they would reimburse. That was EIGHT years ago, and I haven’t gotten a cent. I’ve contacted the company numerous times, and they give me different stories each time. They’ll tell me that they sent the money to Illinois unclaimed funds- which they hadn’t, I checked. Recently, I spoke with a representative of ADT, followed up by a manager. The rep stated that she has numerous notes showing my attempts to get MY money back. The manager basically said that I was owed the money, and after a brief hold, advised that they owed me nothing. It’s been 8 years!! I think I’ve been more than accommodating. I’ve also kept notes, recording dates, times, names, and the info discussed. ADT you’re the theif that I need protection from.
As the largest and most well-known brand in home security, ADT has a lot to offer homeowners looking for a professionally installed security solution from a company that has been part of the industry since the beginning. They continue to innovate and improve, taking advantage of technological advances and evolving their product offering to meet the needs of modern homeowners. ADT has recently made significant strides in the connected home space as the home automation market continues to expand. ADT’s Canopy® is a new professional monitoring service designed to support their partnerships and integrations with smart home devices and ecosystems such as Samsung’s SmartThings (as well as their smart watch, the S2), Nest and LG. ADT Pulse Home security also continues to evolve with the addition of voice command capabilities and the company’s partnership with IFTTT allows ADT Pulse users even more ways to interact and control their home environment and security system.
I love all of the features with this new system. It’s great for pet owners. I do have to say that it is a little confusing how the packages are displayed online, versus what you can get from the company on the phone, or in person. I currently have the middle tier, but I’m maxed out on ‘points’ for more equipment. I can apparently buy the hardware at full price and install it for it to work, but I cannot get it for free like the rest of the equipment.This isn’t a huge drawback, since I did get free hardware and install, but it’s not stated clearly online. So far everything has been working great, and I’m excited to not worry about break-ins or fires. Wish the contract was not for 5 years. Seems a little excessive.
I did some research online after the whole debockle and found out I had actually not spoken with adt but some weird authorized dealer something or other. I called adt corporates number and they were very nice and apologetic but said they had nothing to do with these “protect your home” people. It was all very frustrating. A few weeks later there was a breaking a few house down so I started thinking about the alarm system again. This time I called the corporate number for adt that I had and they were actually really nice they sent someone out who was patient enough and let me read all 6 pages of the contract and even allowed me a 24 month term instead of 36. And the used all the equipment I had and gave me a rebate check for like $57 that I didn’t even know I was getting. Everything has been great since I actually set off the smoke detector a few weeks ago and my phone was ringing before I could even finish putting my code in to cancel it.
Are you considering an ADT security system but are curious how they stack up against other security providers? If you’d like to see a heads up comparisons of ADT and other companies that made our best home security systems list visit our ADT Versus pages. You can find links to these below. On these pages  you’ll find comparisons of both companies equipment, pricing, features, and key differences. If you’d like to save yourself some reading you can also scroll to the bottom of the comparison pages to see who was the winner.
Hello Paul. We are sorry for your experience with one of our authorized dealers. Millennium Alarm Systems INC is an independently owned and operated retailer of our monitoring services. Therefore, they install / sell their own alarm equipment and are not owned by ADT. If you have any unresolved concerns with Millennium, we can reach out to them on your behalf to assist further. Thank you. -Andrew
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.
Most of our testers had positive things to say about living with their home security systems. They reported that their systems improved their overall peace of mind. If you’re prone to fretting late at night or while away on vacation, home security systems deliver on their promise of reassurance. That’s not to say there weren’t annoyances — which can become major sore points if you’re interacting with your system every time you leave the house. LiveWatch’s piercing, impossible-to-mute beeps drew complaints from one tester, as did Link Interactive’s inaccurate digital display. Others, like Vivint and ADT, were easier to incorporate unobtrusively into our daily routines.
When I got divorced and moved into a new home with my two young boys my parents purchased me an ADT security system. I didn’t think it was necessary, but I’m so grateful now. I don’t have to worry about putting my kids to bed and thinking “what if”. ADT monitors all of those what ifs. We are all safe at night and when I come home to an empty house with my boys in the evening I can feel secure that my house is as well. Thanks ADT and mom and dad.
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.

For those shopping for home security systems, you can get started with ADT-Monitored Security for just $28.99 per month for its Traditional package. These fees are is slightly lower than the majority of security companies out there. This service comes with limited features but each security system comes with 24/7 ADT monitoring service for fire, carbon monoxide, flood, and burglary and a 6-month money-back guarantee. If during this time, you are at all dissatisfied with the service that ADT provides, they will refund you the installation charge and any monitoring fees you’ve accrued.
ADT is not an honest company. Worse company ever. Very bad customer service , useless and they toss you around from one vendor to the other!End result nothing we can do , just pay your bill and shut the hell up.I would never recommend this company to anyone and I will make sure my comments are showing on every social media .Bottom line, they don’t tell you that you are locked in a 3 year contract ,and if you relocate , they will renew your contract for a new 3 years term!What a rip -off.
Protect Your Home’s third plan is called ADT Pulse Monitoring. It costs $52.99/month, or around $13/week. In addition to everything in the previous plan, ADT Pulse Monitoring also includes Home Automation. With home automation, you can use the ADT Pulse App to stay connected to your home security system anywhere at any time. Arm and disarm your system, monitor your home and receive real-time updates and notifications while away from home.
A larger security company that continually monitors your home will have a designated station that watches thousands of homes and businesses at once. They cost more because they have to go through verification with the Underwriters Laboratories (UL), an independent, non-profit organization that specializes in testing services and products to ensure maximum reliability and safety.
‡ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire.
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