I have had ADT service for 5 years. This is after my cabin had a break in. The only problem I have had is the door sensor fell off and I was able to repair this myself. I can arm and disarm the equipment remotely by cellphone. When the alarm went off one time they were very responsive. Customer service advised me how to replace the battery in the key fob. My only complaint is I was given a discount for paying for multiple years in advance and this was not offered in future years. I requested additional yard signs and these were provided at no additional charge. I am satisfied with their service.
Horrible customer service! I am moving and need to move my service too, but they will not allow me to move my service without having to renew my contract for another 3 years. I am not interested in renewing my contract as the customer service is terrible, but yet, they won’t let me move my service. They are requiring me to not sell my house just so they can get paid for another year. Outrageous! I will never ever use ADT ever again.
One of the main reasons SimpliSafe took first place is that while you don’t have to sign up for professional monitoring, you have the option if you want it. There aren’t any contracts, so you can turn on the alarm monitoring for one month if you’ll be going on a long vacation and turn it back off when you get back. SimpliSafe also makes it easy to customize your system. You can always add new equipment to your setup if you decide you want more motion sensors or an extra wireless keypad for your garage.
**The Visa® Reward Card is issued by MB Financial Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. The Visa® Reward Card is provided by SafeStreets USA and is not sponsored by ADT Security Systems. Limit one Visa® Reward Card and system per household. To be eligible for the Visa® Reward Card you must be a new SafeStreets USA customer, have signed a 36 month monitoring agreement and complied with the redemption instructions.
2018 update: Security giant Protection 1 has purchased ADT for yet another buyout. However, they will be keeping the brand name the same since it is such a big company. Protection 1 will be merging their residential customers over to ADT and use the Protection 1 brand for businesses and the ADT for residential. If you are a current customer do not worry, your monitoring fees and services are not going to change.
While my daughter was visiting she took too long to disarm the system one early morning since she was sleeping. The alarm was in the “instant” mode so when I opened the door it went off and I attempted to silence the alarm with my FOB while my daughter put in the code. ADT took approx 10 minutes to call my house! In this time if it were a real emergency me or my daughter could have been robbed or killed if a true intruder was in the house! This is unacceptable!
Really disappointed in these cameras. We had outdoor cameras installed and a few weeks later that they record 30 second clips, but after each 30 sec clip the camera is UNABLE TO RECORD for 4 minutes?? So, a bad guy pulls into my property. There's a 30 sec recording of them and then at a critical time there's no recording for 4 minutes? Why is this and how does this make sense??
We just moved into our first house 5 months ago in a neighborhood we didn’t know well, and getting a security system was very important to us. We considered several, and ADT just seemed to have the most bang for our buck. Our system hasn’t disappointed us one bit. Usually when I walk out of the door, my hands are full while I’m juggling a toddler. The app helps so much so that I can activate our system from my phone once I’m in the car.
ADT protects my home and family. Crime is always on the rise here in Pine Bluff. You can’t seem to leave home without prying eyes watching our every move. We are protected 24/7. Wireless home security options keep your system connected via a cellular network with CellGuard. I love this option of being able to check on our home via cell phone. We feel more at ease when we leave home now. We have protection against burglary, fire, flood,carbon monoxide and video surveillance. Optional two-way voice intercom system lets you instantly talk to ADT whenever an alarm goes off with SecurityLink. You can call and get a free security quote, too. Prices are reasonable, and family safety is important. Record up to 30 seconds of a triggered event. Saves up to 30 days of continuous activity with a DVR. I feel this system is perfect for me and my family. Check out the website to see for yourself all that ADT has to offer. Thank you, ADT.
When you call Protect Your Home today, a qualified representative will help you pick the right package for you and your home. We’ll then send a trained security advisor and installer to your home to help ensure you receive a security system specifically designed for your home and family. During the visit, we’ll measure your house size, help you budget, and recommend equipment that suits your home and price point. Scroll down to learn more details.