If you don’t buy the equipment outright, Vivint requires either a four- or five-year contract — a long time to commit, especially given that you only have three days from the date of install to cancel. Afterwards, you’ll have to pay out the remainder of your contract. If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer.
Last year, we relocated to a new home and decided to give ADT another chance since the prior homeowner had used ADT and there was some existing equipment that we hoped to re-use. In addition to the existing equipment (sensors, etc) that we re-used, we opted to add internal and external cameras, in addition to the garage door automation feature. Shortly after installation, we encountered a few issues which, individually, weren’t a big deal and could have been shaken off if they were the only issues. We also realized that the technology was cumbersome and NOT user-friendly. For example, the internal and external cameras are on different systems and need to be accessed using two different apps. We had trouble with the app for the external cameras, and when asking if there was a way to access the cameras via an internet browser on a computer, we were informed that the app was the only means for viewing. When inquiring as to how we could view the external camera activity if the app wasn’t working, they indicated that we should hook up a monitor to the DVR system (the equipment that powers the external cameras). When installing our system, we were never advised that we should hook up a monitor to this system so that we could view activity. Additionally, this solution doesn’t solve the problem if we are attempting to view the external camera activity from a remote location. I recognize that integrating this type of technology is complicated, but the other security system provider that we had previously used was able to combine all cameras into one system which could be viewed either via app or internet browser.
Kyle is all about first-hand experience and hands-on testing. He has BA in Creative Writing from Weber State University and comes to ASecureLife.com with extensive experience testing and installing security cameras, security system equipment, and personal safety devices. With two kids at home, Kyle’s also a huge advocate for safety in the home and is passionate about sharing his findings with as many people as possible.
If there is a lightning storm I found out ADT's security system still works for 7-10 days if the power goes out. I didn't find this out until it happened in my area but it made me happy I was with them! Luckily our power was out only 2 days but there was a lot of break ins throughout the city in those 2 days. I also learned when I called them during this time that if one of their monitoring stations goes out in a lightning storm that it automatically reroutes your monitoring to another station.
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ADT leases its equipment, but the company doesn’t require customers to return equipment at the end of a contract. The price of equipment is included in your monthly payment; however, ADT is known to offer special deals that may eliminate the equipment cost when you sign a monitoring contract. Talk to a representative to find out what deals are available when you set up your ADT security system.
We previously had ADT and having this service provided us with a great peace of mind. We moved into a rental property approximately three years and now have no home security provider. We plan on purchasing this home and I can tell you the first thing we are going to purchase is ADT again. The only reason I gave this review a 4 star instead of 5, is because of the delay in response time when we do not respond. The Home Security Provider first calls us to confirm then calls police. By the time the police receive the alarm there is several minutes in delay. If help were needed right away, I believe it could be a little bit of a downfall – however, overall I know that my home is protected and even with a few minute delay – know that help would be on the way.
To sum up the questions of ADT cost, California Security Pro offers you competitive pricing, great specials and we will match the price on any current ADT special offer or price for a comparable system and installation. What might also be considered in the value of your system is excellent customer service. I am sure that you will agree with over 900 5-star customer reviews that our company culture of being customer obsessed has created some pretty great customer satisfaction. Our price match policy assures you can get the best value from the company that will take the best care of your needs.