Odds are you don’t have to walk far down your street to spot an ADT yard sign. That’s because American District Telegraph is the largest – and the oldest – home security provider in the US and Canada. The sheer size and capital enable ADT to offer a broader range of services than its competitors. You can choose from wireless or hardwired systems, and even connect security systems from other companies to ADT monitoring centers. ADT security highlights include video surveillance, invasion detection, home automation with voice recognition, environmental protection, and medical pendants with GPS tracking.

Brinks is a trusted name in the home security industry and is ranked number one in customer satisfaction by J.D. Power. Though we haven’t tested Brinks’ equipment ourselves, its sleek touchscreen control panels, wireless sensors, and streamlined app seem promising. Brinks also offers home automation, which allows you to use your system as a hub for other smart devices, like automated locks and voice assistants.


When it comes to home security, ADT monitoring doesn’t sacrifice quality. No matter what package you choose, rest assured that your monitored home security system will be professionally installed by a qualified technician. The best part? If you’re looking for more convenient monitoring features, you have the option to upgrade your package at any time.
An ideal and economical choice for mid-range homes An ideal and economical choice for mid-range homes and small businesses Omni IIe is the middle member of the Omni security and automation product family. In addition to connections for security devices thermostats light switches telephone and backup battery the Omni IIe features five built-in serial ports for connection to ...  More + Product Details Close
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Odds are you don’t have to walk far down your street to spot an ADT yard sign. That’s because American District Telegraph is the largest – and the oldest – home security provider in the US and Canada. The sheer size and capital enable ADT to offer a broader range of services than its competitors. You can choose from wireless or hardwired systems, and even connect security systems from other companies to ADT monitoring centers. ADT security highlights include video surveillance, invasion detection, home automation with voice recognition, environmental protection, and medical pendants with GPS tracking.

ADT doesn’t just monitor for potential break-ins, it also safeguards against hazards like carbon monoxide, fires and floods. Smoke detectors, carbon monoxide detectors and flood sensors can be added to your security system to monitor for hazardous conditions. The company even offers a variety of panic buttons that can be worn or placed in your home and pushed to alert first responders. Wearable and key fob panic buttons are also accessible when you’re away from your home.

On-the-Go Access: Thanks to advancements in technology, monitoring your home while you’re away for extended periods has never been easier. Logging into your account online or through an app on your smartphone, you’re able to keep tabs on the comings and goings at your property even if you’re thousands of miles away. This is a huge plus for business owners too as they can monitor employees, day-to-day operations, out-of-hours deliveries, and so on while they’re on the move.
I really dislike that not one person is willing to back ADT and their processes. However, I understand the difference between Dealers and Corp. I understand everyone wants to save money and get the best, I am sure not one of you can walk in a Benz Dealer and pay the price of a Toyota. meaning we are not force to do business with ADT but yet when you have an issue that was isolated because of you not writing a check, did not pay for extended sevice, or did business with a dealer but want corp. support.
As mentioned, SimpliSafe updated its equipmentto enhance its already reliable features and to offer a streamlined design on par with security companies like GetSafe and Frontpoint. The new system has twice the range of the original and is “five times faster” in communicating with other equipment. SimpliSafe also reinforced the system’s back-up cellular connection so that it’s even more secure. Though we haven’t tested the new SimpliSafe equipment just yet, the advancements are promising and innovate on a system that was solid to begin with.
Install was performed by subcontractor and done wrong. ADT charged me again to have someone else do it right, still isn’t correct. Cars were broken into which had two cameras on them and didn’t record any of it. The cameras only record 30 second increments with 2 minutes in between, I’m guessing criminals also know this. Contract end date keeps changing, further and further out. Avoid ADT at all cost. There’s much cheaper services out there that actually work.
In the end, I wouldn’t say they are a scam, but I would say they are highly overpriced for what you get, and they seem to want to take advantage of any situation they can (single females, older people, parents who aren’t willing to have a weapon in the home).  The techs didn’t seem to be the most knowledgable either.  I’ve since spoken with SecureWatch who has guaranteed enough sensors for all of my doors (not just some) and several windows on the back of my house (all I really wanted) for only the $99 install fee plus taxes! Their monthly rate for the same service is also $5 less a month.  The tech has already been out to check out the house and see what I need and made some very helpful suggestions about security in general.  He didn’t try to upsell everything in his vehicle either.
New service phone calls to the company may result in a transfer to a company known as Protection 1. Earlier in 2016, ADT announced its acquisition by asset management company Apollo which also owns Protection 1. The two companies, in essence, are now “merged”. Protection 1 serves customers out of ADT’s service region, and vice versa. However, ADT may not mention this relationship before transferring you.
ADT uses a hard-wired home security system which communicates with the monitoring station through a landline telephone connection; however, customers can also add a cellular backup to a hardwired system or pay an additional fee to use cellular communication as the primary monitoring. ADT maintains six monitoring centers in different regions of the country. With multiple co-locations and system redundancies, ensuring uninterrupted monitoring in the event of any individual facility outages. ADT offers a wide selection of security equipment and devices. ADT Pulse provides additional equipment and services to support advanced security functions as well as home automation. The control panel uses the Z-Wave platform for wireless communication with sensors and smart devices. ADT Pulse is also compatible with IFTTT (If This Then That) and integrates with Nest Learning Thermostat. The company also offers a Smart Voice Sounder that calls out “fire” or “intruder” based on what sensor has sounded the alarm, and temperature and flood sensors that can protect against water damage from burst pipes. Its ADT Pulse, Smart Home offerings include remote door locks, appliance control, and cameras.
After the first year of service, ADT can increase the monitoring fee anytime and as frequently– as it wants. However, if you provide written notice of your objection to the price increase within 30 days or receipt of notice, ADT may either reconsider the adjustment or allow you to terminate the contract without paying cancellation fees. Changes in monitoring rates do happen, but they are not common and infrequent.
We previously had ADT and having this service provided us with a great peace of mind. We moved into a rental property approximately three years and now have no home security provider. We plan on purchasing this home and I can tell you the first thing we are going to purchase is ADT again. The only reason I gave this review a 4 star instead of 5, is because of the delay in response time when we do not respond. The Home Security Provider first calls us to confirm then calls police. By the time the police receive the alarm there is several minutes in delay. If help were needed right away, I believe it could be a little bit of a downfall – however, overall I know that my home is protected and even with a few minute delay – know that help would be on the way.
Install was performed by subcontractor and done wrong. ADT charged me again to have someone else do it right, still isn’t correct. Cars were broken into which had two cameras on them and didn’t record any of it. The cameras only record 30 second increments with 2 minutes in between, I’m guessing criminals also know this. Contract end date keeps changing, further and further out. Avoid ADT at all cost. There’s much cheaper services out there that actually work.
You shouldn’t have to drain your bank account to safeguard your home. Fortress Security Store has created several wireless and wallet-friendly DIY systems that make protecting your home a cinch. Our favorite is the Fortress S02 that uses a landline or VOIP connection (think Google Voice combined with an OBi box, Vonage or a voice service from a cable TV company) to dial up to six different phone numbers when the alarm is triggered. Since the company doesn’t offer 24/7 professional monitoring, there are no monthly fees or contracts.
I was told by moving we did not extend our contract. After moving a 2nd time I learned it was renewed without my notice. I signed a waiver of installation but it was changed to a contract magically. We pay for security when in fact we are paying the thieves. Absolutely no integrity about ADT whatsoever. No punishment for the representative who lied either. Probably promoted for a good steal
Wifi is the basic connect for everything in this modern age. Desktop computers and laptops were started using it to connect to the internet. Then, Kindles, tablets, and smartphones got in on this source of connection for the internet. Now, home security systems are getting in on the wifi connection. Protect America sat down and took a look of the five top picks for wifi home security for 2018. This time, they decided to look at the cameras that use wifi for connectivity. They looked through Tom’s Guide and PC Mag to come up with this list. Why go for a wifi security camera? Tom’s Guide offers an explanation:
Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living. Still, it’s best to be intentional if you decide on Vivint. If you’re not sure about hosting a security system, or are frequently on the move, consider Frontpoint, which offers three- and one-year contracts, or GetSafe, which doesn’t require a contract at all.
Ask yourself how much did you pay for your TV, Cell phone whatever. ADT and ADT dealers are a business and business make money! Just like lowes, walmart, bestbuy, target and every other business. It’s not a charity. They offer 24 hour protection free replacement, but yes they do charge you a service fee of 25 dollars if your system need to be fixed and it was not do to them. but that covers everything! Even if they had to replace the whole system.
ADT doesn’t just monitor for potential break-ins, it also safeguards against hazards like carbon monoxide, fires and floods. Smoke detectors, carbon monoxide detectors and flood sensors can be added to your security system to monitor for hazardous conditions. The company even offers a variety of panic buttons that can be worn or placed in your home and pushed to alert first responders. Wearable and key fob panic buttons are also accessible when you’re away from your home.
The only major downside to Pulse is price and its three-year service contract. When compared with other players, like Vivint or Frontpoint, the pricing structure is similar in that there's an upfront installation cost you can pay all at once or spread across the first three months, and then a monthly cost for maintenance and monitoring. If you compare only prices published on the web, then ADT Pulse looks very competitive. But in practice, if you opt for the higher end of the tiering scale and a modified system with a bunch of devices that aren't included in a basic tier package (and ADT will steer you that way), your price will quickly balloon. In my case, I wound up with an excellent all-around solution, but an eyebrow-arching upfront cost of $3,276.79 and a monthly charge of $63.89, which makes Pulse the most expensive solution we've tested to date.
Today I had my 14th visit from ADT since I got their system in June. This is after they replaced the entire system one month ago. There is yet another problem and they have to come out next week again. Please DO NOT buy anything from ADT. I payed $3,000 up front and $67 a month for nothing. I can’t get out of the contract unless I pay another $1,000. Anyone but ADT.
Protect Your Home is an industry leader in home security providing quality care 365 days a year. As one of the largest home security companies, providing ADT-monitored security all across America, we strive to combine both safety with affordability. We set the standard for ADT-monitored home security at a low price of only $7 a week. And, when it comes to your family’s safety, ADT-monitored security will provide you with the necessary equipment to grant you peace of mind while you’re home or away. Regardless of which home security package its your needs, rest assured knowing Protect Your Home is in your corner.
Nearly all of the latest DIY and high-end home security systems offer support for voice control via Amazon Alexa, Google Assistant, and in some cases Apple Siri, which allows you to unlock doors, change thermostat settings, open the garage, and arm or disarm your system with a spoken command to a connected device like an Amazon Echo or a Google Home speaker. Many also offer support for IFTTT (If This Then That) applets, which use triggers from IFTTT-compatible web services and devices to create an action. For example, you can create an applet that says if a garage door is opened to turn on the floodlight.

When I lived at home with my mother we had the ADT system and never had a problem, no break-ins, and no potential break-ins either. Unfortunately, I did not follow suit and get the system when I moved out on my own and my apartment was burglarized this past year. I feel like if I would have had the system there is NO WAY my apartment would have been broken in to. These systems really do thwart robbers from entering.


ADT’s alert procedure is straightforward—when an event is triggered, the security center contacts you or other trusted contact’s phone numbers first, then determines the appropriate first responders to contact. Some claim that adding too many numbers is a bad idea because ADT will try to contact your entire list before calling the authorities if no obvious danger is present (i.e. a single upper-level window alarm going off as opposed to multiple sensors).
With a founding date of 1874, ADT is probably the most mature player in the smart home security market. While it's still building the home automation portion of its services portfolio, its Pulse system is both secure and sophisticated. But while the company does a great job treating its customers well on a service front, it's important to note that the Pulse system is neither DIY or cheap.
I have had ADT since 2002 and as of today I'm canceling the service! After a recent move, they tried charging me more money for less equipment, sent me a bill for over $400 because of "early cancellation" although I had an appointment scheduled for a new installation, and removed a payment from my bank account after the service had been discontinued. They gave us a huge hassle for stopping service at a house we no longer lived in! Anything (equipment changes, moves, etc.) starts a new three year contract. In the amount of time I have had ADT services, I could have bought and paid for multiple, more cost effective services, not to mention the level of customer service. I am done!

So the salesperson told him that he would wait to talk to me, the wife, and was told that he wouldn’t. Today I was talking to a friend and she was pretty much told the same thing about the phone line and breaking in and she told him that she has a dog and he replied that he could break in and kill the dog, REALLY? This kind of sales pitch is creepy when they say what if I, instead of what if someone. It just makes Vivint’s salespeople sound like stalkers.
Some DIY systems are self-monitored, which means you'll receive alerts when devices are triggered, but it's up to you to contact the local authorities if there's a break-in or a fire. However, DIY vendors are increasingly offering professional monitoring services; some require a contract and some allow you to pay as you go so you're only being monitored when you need it, such as when you're away on vacation.
We had a burglar break our door walk straight to the register, took the square stand and register, returned inside of the store, hopped over the counter onto the employee side and looked for additional things, tried to open the register which was fixed to the bottom of the counter, went back to the car, looked into the trunk to fetch a tool, came back, hopped over the counter and took apart the cash drawer, and went back to the car, and came back once more.  For a total of 4 entries and still no alarm was set off.  He took a square stand ($100), iPad Air 1 16gb ($300+/-), cash drawer ($225), and cables to replace ($25), and to fix the door ($250).
We had ADT service for about 3 years in Columbus, OH. We “tested” the system several times, when our cat would accidentally set it off, or when we would by forgetting to turn it off and then opening the door. And every time the company quickly contacted us, always very professional and calmly asked for our security code. I felt very confident that in a true emergency they’d be just as responsive!
After doing quite a bit of research into home security systems I was referred to ADT. After speaking with a sales representative and being completely up front and honest on my end, the sales person completely lied about the equipment that would be provided, the cost of the monitoring service, AND even the offer of the referral and gifts cards with their deal.
A good review post! I have been in this industry for many years and along with using many different companies so far (both at home and work) I've come back around to ADT. It's a long story but I got hosed when my small boutique moved and I was using a local security company that was charging me an arm and a leg to move and upgrade so I went back to ADT pulse after paying their cancellation fee and I'm able to use it at both my Home and Business with a discount too.
Security Camera Surveillance: You can choose to add a video camera and monitor to your system so you can catch thieves in the act if they do choose to break into your home. Or, you may want to up the ante by installing a complex closed circuit television (CCTV) which features digital recorders, multiple operators, and several cameras. Some systems will also alert you by text if they detect anything, allowing you to log in on your smartphone to view the footage.
The 36 month contract, 30 days’ notice, and liquidated damages clauses are ridiculous. My system never worked as promised, but it did not matter to ADT. They relied on having a “contract” to enforce. If it cost less to fight them in court, I would have done so, and I am confident they would lose. I would be happy to join a class action against them. AVOID AT ALL COSTS.
We have been very grateful for the last two years having ADT in our lives. We had a situation and then we contacted ADT and we feel so much more secure. Whenever we have a question, they are so wonderfully pleasant to talk to and to figure out everything. Someday soon we would like to give an "ADT contract" to our daughter, son-in-law & children.... Big thank you!!!
GetSafe offers excellent customer support both during and after the purchasing process. Customer reviews note that customer service reps are helpful when explaining products and packages, as well as quick to troubleshoot equipment issues. Along with great service, SimpliSafe also includes regular software updates and enhancements, so you can rest easy knowing your equipment is up to date.
We have had our ADT system for a month now. I researched two companies prior to choosing ADT: Vector and ADT.  Vector pushed the leased systems and didn’t want to do window contacts (just glass break and motion sensors).  ADT would sell me the system (I would own it) and would do door contacts, window contacts, glass break and a motion sensor.  Since I knew the ADT name and liked the fact that they would do the window contacts, I chose to go with ADT.  (Same prices from both companies.)
My husband and I recently had a security system and carbon monoxide monitoring system installed in our home in Radnor Township. We cannot speak more highly of the customer service we received from our technician, David, and how easily the entire process of receiving the install was. From the initial phone call to having David explain how to set the alarm, everything was conducted professionally and with the utmost attention paid to having us both understand the system. We wanted an excellent security system for peace of mind and we can, without a doubt, say that our minds are entirely at peace! Many thanks ADT!
Amazing breakdown! I have been looking all over at different companies and they never tell you who does what better because they all want your business. I am sold on this company and am giving them a call now. To me, from what I read about other companies, they are my best option as I am on a budget and don't need massive protection (my home is small!!). Thanks for this information!
I have ADT at my home and I really like it…THey are quick to call me if there is any trouble and they will come out and fix anything that is out of whack. I would recommend them to anyone for the response time and the security feel.The only issues I have had with them are the window alarms dont get them if you dont want to go home everytime it thunders..wow that was nuts..And the price seems to be a little steep..But I will keep them for my familys peace of mind..

This would not be an issue if the reset time wasn’t so RIDICULOUS; 5 minutes!?! This might be acceptable for a cheap stand-alone camera, but ADT is supposed to be a SECURITY vendor. Its widely known any time you see a camera and an ADT logo on the house, you just need to toss something in front of the camera, and then come back 30 seconds later. You now have 4:30s to do whatever you want, and if that’s not enough time, just repeat the same process. How embarrassing to say the least.

A smart home security system connects to your Wi-Fi network so you can monitor and control your security devices using your smartphone and an app. Entry-level systems usually include some door and window sensors, a motion detector, and a hub that communicates with these devices using one or more wireless protocols such as Wi-Fi, Z-Wave, Zigbee, or a proprietary mesh network. You can add extra door, motion, and window sensors to provide coverage for your entire house and build a comprehensive system that includes door locks, garage door openers, indoor and outdoor surveillance cameras, lights, sirens, smoke/CO detectors, water sensors, and more.
Brinks is a trusted name in the home security industry and is ranked number one in customer satisfaction by J.D. Power. Though we haven’t tested Brinks’ equipment ourselves, its sleek touchscreen control panels, wireless sensors, and streamlined app seem promising. Brinks also offers home automation, which allows you to use your system as a hub for other smart devices, like automated locks and voice assistants.

We had ADT at the house we used to live in. I loved having the safe and secure feeling knowing we were monitored and able to reach help if it was needed. We had a chime on the doors so if they opened we knew someone was coming in. We had all the windows and doors covered too. We rarely had a false alarm, in the approx. 10 years we had them maybe this happened twice. The false alarms were due to battery problems and ADT quickly sent a person to repair. One of my favorite features was the secret alarm code you could enter when you got home that really meant send help. Being a mom at the time of younger children it helped me feel less vulnerable. Any time I was in contact with ADT I always had a pleasant experience and never had a problem dealing with their people. I also felt a sense of peace knowing when we all went to bed we had the alarm set and felt secure and safe.


ADT’s sales number routes you to a receptionist who will ask for your address before transferring you to a sales consultant. The consultant will typically look to sell you ADT’s standard security package or schedule an appointment for an in-home assessment of your security needs. During our secret shopper call, we did not provide a street address (information we didn’t have to provide other companies so immediately) and the receptionist promptly ended our call.
The outside camera is hit or miss and has been since the system was installed. Overall, I'd say it works about 75 percent of the time. ADT has been out twice to fix it with neither visit making any difference. While it has a nice wow factor, the camera isn't really a lynchpin of the system, so I'm not overly concerned with it. Still, it is a primary component and you're paying for it, so overall it could use improvement.
When looking at a smart home security system you’ll want to consider the included cameras, sensors, and alarms. Such considerations will depend on the size of your home and how much coverage you desire. There are window sensors, water leak sensors, those that detect smoke and carbon monoxide, and many more. Many systems will even include an audible alarm to deter intruders and alert anyone in the area to a break-in.
Even though ADT offers home automation, it’s only included with the Premium Protection with Pulse package. This can be frustrating since home automation is a major selling point for most home security providers. The Premium Protection with Pulse package’s starting price is also pretty costly. And, on top of the monthly rate, you’ll have to purchase smart devices like locks, cameras and lights separately.
To sum up the questions of ADT cost, California Security Pro offers you competitive pricing, great specials and we will match the price on any current ADT special offer or price for a comparable system and installation. What might also be considered in the value of your system is excellent customer service. I am sure that you will agree with over  900 5-star customer reviews that our company culture of being customer obsessed has created some pretty great customer satisfaction. Our price match policy assures you can get the best value from the company that will take the best care of your needs.

Hey Jen, the thing I have liked most about ADT is you get the most respect out of the yard sign for it. Sounds like you are in the ghetto (or bad part of town) like me and just having the sign alone gives my home the respect it needs on the block. I like the service too but the sign is the best part, also nice if you work graveyards or weird shifts like lots of us in the hood do.

Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499.
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