Abode sells a lot of its own devices (which are competitively priced), but it also supports a slew of third-party Z-Wave and ZigBee devices, including all the home automation basics: smart lights, deadbolts, outlets, wall switches. Whether you want to deck out your smart home with convenient automation or fortify it with access sensors and flood detectors, a third-party compatible security system gives you freedom to customize.
They show up the next day, and I ask a perfectly valid question about after my contract ends, and I stop being monitored by ADT, can I add additional sensors? The answer? Sure! At $150 a piece plus the install cost for what was monitored equipment, but no longer will be. I argued with them for a minute and they got defensive and condescending. Fifth problem I dropped it, but they continued to beat a dead horse. Finally, I asked them to leave and take their equipment with them. They looked at me like I was crazy. Maybe so, but I had had enough of them taking 6-7 hours to install a few plastic pieces around my house and answering personal phone calls and trying to get my dog to like them. The last two are sort of petty, I know, but they were the icing on the cake for me.
First, you can choose a dual-element sensor that can tell the difference between a pet (weighing up to 100 pounds) and a human. This requires two beams to be triggered at the same time in order to sound the alarm, which is difficult for your pet to do unless you have more than one and they’re prone to fighting or playing. Alternatively, you could choose to place beams high enough above the floor so as to avoid detecting your pets – creating “pet alleys.”
Again, all of the issues that we encountered in the first few months were frustrating, but taken individually (or even collectively), these issues wouldn’t necessarily compel me to persuade consumers to NOT use ADT since most of the technicians and customer service agents which whom I interacted generally appeared to have good intentions to help customers and to provide good customer service.
DO NOT USE ADT to protect your home. There are better services out there who will be transparent from the start. I’m beyond disappointed in ADT – for a company that has been around as long as they have you would think they would want to keep a good name rather than tarnish it. Oh well. When my contract is up in 3 years, I’ll be promptly cancelling and there will likely be better solutions on the market.
It’s important to do thorough research to find the best home security unit for your needs. Of course, the great news is, you’re not alone. You can learn a lot about home security systems based on other buyer’s experiences with several leading brand names. What’s right for some buyers may not be the best fit for others whose homes and businesses pose unique challenges and possibilities. Therefore, it’s important to pay close attention to the pros and cons which most closely affect your lifestyle, financial situation, time limits, etc.
ADT’s service is made of up equipment backed by monitoring. Their equipment is primarily made by Honeywell and DSC, two of the largest home security equipment manufacturers. The base of the system is the control panel; ADT typically uses the DCS PC 1500RK keypad or a PC 1500. The control panel communicates with sensors which are organized into zones and can protect different areas of your home. They offer PIR motion detectors, smoke detectors, heat sensors, glass break detectors, external sirens, indoor sounders, home security cameras, reed switches, and more. One of the most convenient devices is the key fob, which allows you to arm and disarm your home security system with the click of a button. The High-Decibel Alarm Siren is also worth mentioning; it signals not only threats from intruders but also fire and carbon monoxide.
ADT’s Control Package offers its basic coverage and more. It also starts with a $125 upfront equipment fee, but with a monthly monitoring fee of $36.99, it adds home automation, giving you more control over the features and systems within your home regardless of whether you’re on site. In addition to remote web and mobile access, you can receive email and text notifications for various security triggers.