When you call Protect Your Home today, a qualified representative will help you pick the right package for you and your home. We’ll then send a trained security advisor and installer to your home to help ensure you receive a security system specifically designed for your home and family. During the visit, we’ll measure your house size, help you budget, and recommend equipment that suits your home and price point. Scroll down to learn more details.
I did some research online after the whole debockle and found out I had actually not spoken with adt but some weird authorized dealer something or other. I called adt corporates number and they were very nice and apologetic but said they had nothing to do with these “protect your home” people. It was all very frustrating. A few weeks later there was a breaking a few house down so I started thinking about the alarm system again. This time I called the corporate number for adt that I had and they were actually really nice they sent someone out who was patient enough and let me read all 6 pages of the contract and even allowed me a 24 month term instead of 36. And the used all the equipment I had and gave me a rebate check for like $57 that I didn’t even know I was getting. Everything has been great since I actually set off the smoke detector a few weeks ago and my phone was ringing before I could even finish putting my code in to cancel it.

ADT's latest rev of its software also supports its own Amazon Alexa skill. According to ADT, customers with an Alexa-enabled device, like an Amazon Echo, will be able to use it to arm and disarm their alarms and even access their smart devices using Alexa's voice recognition. However, this is not biometric voice security, meaning your individual voice pattern will not be enough to access the system; you'll still need to enter your alarm code or Pulse access pin number verbally.
To protect your privacy, Zmodo apps and Indoor/Outdoor Wireless Kit devices connect to the Zmodo servers using bank-level AES 256-bit encryption and Transport Layer Security (TLS). All video and pictures are secured with AES 256-bit symmetric-key encryption. Only the customer can decrypt and view the video through approved clients (our mobile and web apps) with their account credentials. The Zmodo Indoor/Outdoor Wireless Kit also has perfect forward secrecy, using AES 256-bit private keys for key exchange with the Zmodo servers. We also employ other security measures to protect private data, such as secure HTTP access (HTTPS) using TLS/SSL, and more.
After your questions are answered about ADT equipment costs and savings, the ADT monitoring rate is the other part of the home security system equation. Alarm monitoring with ADT's monitoring center network is unparalleled in the industry. No other company offers you 6 monitoring centers located across North America. You might be concerned that the best monitoring won't have the best price tag. Rest assured, it's all very competitively priced.
After your questions are answered about ADT equipment costs and savings, the ADT monitoring rate is the other part of the home security system equation. Alarm monitoring with ADT's monitoring center network is unparalleled in the industry. No other company offers you 6 monitoring centers located across North America. You might be concerned that the best monitoring won't have the best price tag. Rest assured, it's all very competitively priced.
It’s easy to see why SimpliSafe is a crowd favorite—especially among renters. Its no-contract, DIY approach caters to families on a budget, and it’s endorsed by money whiz Dave Ramsey. It’s a solid home security choice, but the lack of home automation features keeps it from rising higher on our list, though it did recently add a security camera to their offerings.

The Frontpoint website, in contrast, clearly lists its monitoring and equipment pricing, as well as add-on options and contract lengths. If those prices work for your budget, you can simply purchase your system online. While this method lacks the advantage of a knowledgeable expert to help build your system, those adverse to sales calls can conveniently click their way to a security system.


On-the-Go Access: Thanks to advancements in technology, monitoring your home while you’re away for extended periods has never been easier. Logging into your account online or through an app on your smartphone, you’re able to keep tabs on the comings and goings at your property even if you’re thousands of miles away. This is a huge plus for business owners too as they can monitor employees, day-to-day operations, out-of-hours deliveries, and so on while they’re on the move.
I've been pleased with their customer support for the 2 years I have had an ADT alarm system installed into my home. What I like is from the research I have done separate of this review, ADT has not raised their monthly price in years. I guess because it effects so many people nationwide if they do, it tends to be a stable price. Much better than going with a company who runs promotions and 6 months later you are paying double for what you initially agreed upon.
$99 Customer Installation Charge. 36-Month Monitoring Agreement required at $27.99 per month ($1,331.64). 24-Month Monitoring Agreement required at $27.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Termination Fee applies. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer.

When it comes to home security, ADT monitoring doesn’t sacrifice quality. No matter what package you choose, rest assured that your monitored home security system will be professionally installed by a qualified technician. The best part? If you’re looking for more convenient monitoring features, you have the option to upgrade your package at any time.
There are several steps you can take to make sure your home security system is safe from malicious cyber intruders. For starters, replace the system's default password with a unique one that contains a mix of letters, numbers, and symbols. If possible, change your password from time to time. Additionally, make sure your home network is secure. Check the security settings on your wireless router, and consider models that add an extra layer of software protection, like the Bitdefender Box 2.
THE LIGHT CAME ON UP BY THE GARAGE THAT MY HUSBANDS BUSINESS WAS IN EARLY MORNING STILL DARK OUT I KNEW SOMETHING WASN’T RIGHT I RAN UP TO SEE AND SURE ENOUGH ,A KID WAS TRYING TO GET INTO OUR BUSINESS HE SAW ME AND GOT ANGRY AND BECAME VERY VIOLENT TOWARDS BE FORTUNATELY IT HAD SET OF AN ALARM TO OUR LOCAL COPS AND THEY WERE ON THERE WAY SO I TOLD HIM THAT AND HE TOOK OFF REALLY QUICK LEAVING ME ALONE NO LONGER HASSLING ME. THE LOCAL POLICE CAUGHT UP WITH HIM SHORTLY AFTER, AND HE WAS TAKEN TO JAIL. HE HAD A WARRANT OUT FOR AN ASSAULT TO A WOMEN IN WHICH SHE WAS 9 MTHS PREGNANT. HE HAD REALLY HURT HER BAD. I THANK MY LUCKY STARS EVERYDAY FOR OUR ADT 🙂
The Blink cameras are equipped with built-in sensors that are triggered by motion. When they detect an intruder's movement, the alarm goes off, an alert is sent to your smartphone, and a short video clip of the alarm event uploads to Blink’s cloud storage so you can see what set it off. The best part: You get all this security goodness for no monthly fee.
I'm fortunate enough to live in a house I spent a lot of time in while growing up. It has an old security system that hasn't had service for years. I remember watching a crew of installers come and drill holes into doors, window frames, and fish wire through the drywall for the motion detectors. It took two people an entire day and many tools to install the now-archaic system.

I am extremely disappointed with my most recent encounter with an ADT technician by the name of John C. for starters I greeted him kindly and he completely ignored me as if I was speaking to someone else in the room . Upon him asking me what issues I was having with my system, he kept cutting me off stating we were using the system incorrectly, and raising his voice at me to the point he was practically yelling at me answering me in a scornful manner. For someone whose job consists of interacting with other people and in this case required going into people’s homes where they are supposed to be helping a person, his behavior was very rude and unacceptable. The equipment, security system and ADT Pulse has been great. Just had a rough start with the tech but I suppose not all of them are going to be like that, he could've been having a bad day.


ADT was officially ready to protect your home using ADT Canopy. Canopy is a contract-free offer with the option of self-installing equipment. The first available integration included LG’s Smart Security camera, which was discontinued less than a year after launch. While the future of ADT Canopy is unclear, it’s possible that some options may be coming soon.

Pricing on Canopy, assuming they move forward with the idea, will depend on what service you choose. In general, it’s significantly less expensive than other ADT options. Through a hands-on experience at CES 2017, I learned that their Panic Response service will be the cheapest Canopy option starting at $10 per month with burglary monitoring starting at $24.99 per month.
2 months ago my truck was broken into my wallet swollen and my bank account drained. I will never forget the following day at work, the whole day I was worried about the thieves having my driver's license and knowing my address. I didn't have a security system and feared they would return and rob my home as well and with 3 children at home in couldn't help but to be frightened and worried. As my day at work was coming to an end,all I could do was pray for some way to protect my family. I was home for 2 hrs when there was a knock at the door. It was ADT! They explained how they were in the area selling systems and could choose 2 homes for a special promotion. I like having my home and family secured now. I would recommend them to everyone and give them 5 stars.

When I moved to Fuquay Varina, they kept calling and knocking on the door until I finally gave in and signed up. Since then - NOTHING - no contact or follow-up whatsoever - even when I've twice requested a new book to replace the one I was given. When I agreed to sign up, they were offering service for about $27.00 per month. When the installer visited, I was sick with a lupus flare that also affected my cognition. Turned out, they took advantage of an elderly, ill woman, charging me not 27 but 47 dollars per month. In addition, when I could think clearly again, I discovered I had signed for THREE years and not the one year the salesman had told me.


One day, I burned some food on the stove and set the fire alarm off.  The phone rang immediately.  I mean, I didn’t need any help or anything, but the speed of their response was impressive.  The one time I did need this alarm was when I got robbed.  Some kids apparently walked out of my house with my most valued posession in broad daylight on a weekday.  Unfortunately, like I said, I hadn’t been setting the panel anymore.  So I had to make an insurance claim.  I’ve had no problems with the product or the monitoring service.  The only thing I would warn people about is in making the habit of using it.  I’m now considering adding video cameras, which has brought me here so I wanted to leave my 2 cents behind.  Thanks.

All ADT plans feature 24/7 security monitoring from multiple redundant call centers nationwide (which is key for that homeowners insurance discount), on-site consultation, installation by professional technicians, and 24/7 customer service. ADT makes a big deal out of that last one, considering it a competitive differentiator. Smaller monitored security vendors, like Frontpoint, may offer 24/7 monitoring, but its customer service is unavailable after a certain point in the evening. For issues like broken monitoring equipment, faulty alarms, and similar problems, having a human available around the clock can be a very good thing.

There were some break-ins in my area so I got the alarm system from ADT. The rep (who installed the system) disucced my concerns with me and (in addition to their system), he suggested I get a dog.I got a very large and vicious looking german sheppard (who is actually a sweetheart…) and the combination of both the alarm and wolf have given me a sense of safety. It works!
The Fortress S03 WiFi Alarm System offers some of the most advanced technology in the Fortress lineup. This panel can use either WiFi and an Internet connection, or a landline telephone connection to alert you of an alarm event. When used with the My Fortress app the system becomes a powerhouse of security and control features. With application control available on Android and Apple devices and optional Monitoring, this system takes security to a whole new level!

Cellguard is not a single product, but a series of components. First is the security panel. You may be able to use an existing ADT panel, or you may need a newer model with a cellular chip. Once you have a panel with a cellular chip, your system is ready to communicate with the monitoring center through a wireless cellular network. Cellular can be your sole means of communication with the monitoring center, or if you don’t want to ditch your landline, Cellguard can be used as a backup form of communication. In this case, Cellguard stays “switched off” so long as the landline is active, but if your landline is disrupted or disconnected, it automatically “switches on”.


Additionally, devices that connect via Wi-Fi, such as security cameras and smart door locks, can be hacked to gain access to your home network. A skilled hacker can then use your Wi-Fi devices and other network resources to carry out Distributed Denial of Service (DDoS) attacks against larger networks. Perhaps even more disturbing is the idea of some stranger monitoring video from your indoor and outdoor security cameras.

Disclaimer: The information featured in this article is based on our best estimates of pricing, package details, contract stipulations, and service available at the time of writing. All information is subject to change. Pricing will vary based on various factors, including, but not limited to, the customer’s location, package chosen, added features and equipment, the purchaser’s credit score, etc. For the most accurate information, please ask your customer service representative. Clarify all fees and contract details before signing a contract or finalizing your purchase.

While Pulse is certainly much more expensive than a DIY system, like iSmartAlarm Premium or Abode, it offers capabilities those systems simply can't, including 24/7 monitoring and customer support. It's the most complete, full-featured home security system we've tested, and doubles as an automation platform for your other smart home devices. If you can swing the price, ADT definitely lives up to its reputation, and earns our Editors' Choice.
Today I had my 14th visit from ADT since I got their system in June. This is after they replaced the entire system one month ago. There is yet another problem and they have to come out next week again. Please DO NOT buy anything from ADT. I payed $3,000 up front and $67 a month for nothing. I can’t get out of the contract unless I pay another $1,000. Anyone but ADT.
My family has been using ADT while I was growing up (guess you could say I was born and bread white and blue) so I ended up following in their footsteps and got it for my own home whether that was the best deal or not I don't know. Installation process was quick, the guy really wasn't here for too long at all. The "smart" option is a bit confusing and I wish it was explained a bit better, but in time I'll figure it out. I can truly say they are one of the better security systems out there.

We’ve never had a bad experience when dealing with Frontpoint home security. It’s a straightforward, stress-free experience every time we call in to mystery shop, and Frontpoint reps are always willing to answer any question we throw at them. They’ll stay on the line with you and walk you through questions or concerns, and never once have we been pressured to buy or upgrade equipment.
Obviously I am not alone with my red flag warning yelp review. ADT is the most known, that is why I was hellbent in getting them, but I wish I read all the reviews before. I accidentally tried to sign up with a 3rd party  Protecters or Defenders, the "authorized ADT salespeople", are the sleaziest, pushy salespeople that took me hostage, almost threatening me that if I didn't sign up immediately, I couldn't ever go back to ADT. But because I did sign up with them, I could not sign up with a REAL ADT salesperson, that completely contradicted everything the ADT authorized salesperson said. An ADT salesperson said they always get complaints on the 3rd parties, because of the bait and switch, and yet you can NEVER get a REAL ADT person to quote you without taking your blood type and personal information and credit card. So I called their competitors and ALL of them were a better experience, you feel you can trust them and they want to do a good job, not just get your credit card and sign you up for a hostage contract. Although I canceled with the 3rd party, I still couldn't go with ADT, which was a blessing because I found ACS security which is far far far better, not pushy, quoted me everything, and they work directly with ASC. Don't ever go with ADT, read all the reviews. Maybe ADT will improve if they read their reviews on them. Shame on them.

Your review helped a lot for deciding in favor of ADT as my home security system choice. I was unable to decide which one to go with as I was contacted by many companies after I gave into an ad online. Then my friend suggested me to check out your site. Here, I saw the reviews of all those companies which approached me and after measuring the pros and cons of each one, I decided on ADT. Thanks for your very well researched data.

ADT Pulse is the name of the system that includes a control panel, proprietary and Z-wave-compatible devices, and the interactive monitoring that includes two-way communication and video surveillance. It can control digital door locks and garage door openers. It also controls remote lights and thermostats so you can maintain the appearance that you’re home. ADT Pulse Live Video includes wireless video cameras, both indoor and outdoor, that work even in low light (night vision). You can watch this feed from private security TVs, your computer, or mobile devices. It’s all wireless, and you can control it with mobile devices like cell phones and tablets.
We had an ADT alarm system installed yesterday.  The gentleman who installed it was very nice. I felt in no way pressured to buy more equipment. He gave me his suggestions as to what he recommended, and then ended his suggestions with “It is your home, you have the final decision.” He was very professional, took off his shoes upon entering my home, and did a very good job. He even waited until my husband got home from work to explain the system to him. I am very pleased with everything I have experienced so far and hope to stay that way.
Jean, same here. There have been so many things NOT caught on the ADT security camera because it was outside of the 30 second recording and has to wait 4 to 5 minutes for a reset. So I had no proof the person actually did what they did even though I personally witnessed it myself. Still since it's not on camera, I have no proof as they will definitely deny it which is the reason for me getting the security camera in the first place.. I'm finding more time lapses as well, such as 30 minute gaps when there was clearly motion going on outside. Guess when that happens, it'll get blamed on the Wifi signal. There are even instances when I have a clip and/or picture, yet nothing is in view; figured the sensor caught it but it was outside of the actual viewing. So I agree with you.

A good review post! I have been in this industry for many years and along with using many different companies so far (both at home and work) I've come back around to ADT. It's a long story but I got hosed when my small boutique moved and I was using a local security company that was charging me an arm and a leg to move and upgrade so I went back to ADT pulse after paying their cancellation fee and I'm able to use it at both my Home and Business with a discount too.


That said, my installation price is considerably higher than what most people will see, since ADT installed several components simply so I could make them part of my test. ADT claims typical installations in homes similar to mine would be around $1,100. A spokesperson broke down those averages across its core tiers with Tier 1 (Traditional) averaging between $49 and $500 for installation, then $28.99 per month, and Tier 2 (Remote) averaging $500 to $1,000 for installation, then $47.99 per month. Tier 3 (Control) and Tier 4 (Video, which was my tier) generally run $1,000 to $1,500 and above for installation, and then $49.99 per month for Control and $59.99 per month for Video.
ADT is a trusted name, which is what keeps them at the top of the security game. However, there are a lot of new players that are giving ADT a run for their money. If you want home security that comes with years of experience and expertise—this company has had more than 140 years to hone its home security know-how—ADT is a solid choice. But costly packages and upgrades can put ADT out of reach for some home security shoppers.
My family has been using ADT for home security for two years now. I always feel safer at night when I turn on the system. We set it as away when we leave for trips, and I know that if there were a break-in, it would be handled extremely quick! We accidentally set the alarm off ourselves once and someone called us within a minute. Definitely worth it.
ADT is one of the most trusted home security companies in the U.S., with over 140 years of experience. Its home security systems can be monitored via the app, and are fully customizable, featuring a variety of different options besides burglary protection, such as flood detection, and smoke and heat sensors. ADT Monitored systems can be controlled remotely via the ADT Pulse (R) app.
* $100 Visa Gift Card fulfilled by Protect Your Home through third-party provider, Mpell, upon installation of a security system. Shipping and Handling Fee applies. ADT Pulse Interactive Solutions Services, which help you manage your home environment and family lifestyle, requires the purchase and/or activation of an ADT alarm system with monitored burglary service and a compatible computer, cell phone or PDA with Internet and email access. These ADT Pulse Interactive Solutions Services do not cover the operation or maintenance of any household equipment/systems that are connected to the ADT Pulse Interactive Solutions Services/Equipment. All ADT Pulse Interactive Solutions Services are not available with the various levels of ADT Pulse Interactive Solutions Services. All ADT Pulse Interactive Solutions Services may not be available in all geographic areas. You may be required to pay additional charges to purchase equipment required to utilize the ADT Pulse Interactive Solutions Services features you desire. Installation starts at $199. Burglary, Fire, Carbon Monoxide and Medical Alert monitoring requires purchase and/or activation of an ADT security system with monitored Burglary, Fire, Carbon Monoxide and Medical Alert devices. Fire, Carbon Monoxide and Medical Alert services are an additional charge. Quality Service Plan (QSP) is ADT's Extended Limited Warranty. 36-month monitoring contract required from $51.99 per month, ($1,871.64), including Quality Service Plan (QSP). Additional charges may apply in areas that require guard response service for municipal alarm verification. Prices subject to change. Prices may vary by market. Some insurance companies offer discounts on Homeowner's Insurance. Please consult your insurance company. Local permit fees may be required. Satisfactory credit history required. Additional monitoring fees required for some services. Photos are for illustrative purposes only and may not reflect the exact product/service actually provided. $99.00 Customer Installation Charge. 36-Month Monitoring Agreement required at $36.99 per month ($1,331.64), 24-Month Monitoring Agreement required at $36.99 ($887.76) for California, including Quality Service Plan (QSP). Form of payment must be by credit card or electronic charge to your checking or savings account. Offer applies to homeowners only. Local permit fees may be required. Satisfactory credit history required. Certain restrictions may apply. Offer valid for new ADT Authorized Premier Provider customers only and not on purchases from ADT LLC. Other rate plans available. Cannot be combined with any other offer. Licenses: AL-17-1104, AZ-ROC217517, AR-2008-0014, CA-ACO6320, CT-ELC.0193944-L5, DE-07-212, FL-EC13003427, DC-602513000006, GA-LVA205395, ID-ELE-SC-39312, IL-127.001042, IN-City of Indianapolis: LAC-000156, IA-AC-0036, KY-City of Louisville: 483, LA-F1082, LA-F1914, LA-F1915, ME-LM50017382, MD-107-1626, MA-1355C, MI-3601205773, MN-TS01807, MS-15007958, MO-City of St. Louis: CC354, St. Louis County: 84959, MT-247, NE-14451, NV-68518, City of Las Vegas: 3000002944, NJ-34BF00021800, NM-353366, NY-Licensed by the N.Y.S. Dept. of State UID#12000317691, #12000286451, NC-1622-CSA, OH-53891446, City of Cincinnati: AC86, OK-1048, OR-170997, Pennsylvania Home Improvement Contractor Registration Number: PA022999, RI-3582, SC-BAC5630, SD-1025-7001-ET, TN-1520, TX-B13734, ACR-3492, UT-6422596-6501, VT-ES-2382, VA-115120, WA-602588694/PROTEYH934RS, WV-042433, WI-City of Milwaukee: PAS-0002790, WY-LV-G-21499. 3750 Priority Way South Dr. Suite 200 Indianapolis, IN 46240.
Heads up -- if you use ADT monitoring services through your landline, if your landline is cut or goes down they are no longer able to monitor it. Use wireless / cell phone towers when you sign up!! I learned this the hardway, after a storm cut out our landline I thought I was still secure but I wasn't and lost a lot of belongings. I suppose it's time to upgrade from landlines anyways by now but I was still paying a cheaper monthly fee for it so I hadn't upgraded.
Hello Amy. We apologize for this experience. We were able to locate your account and see that you did speak with our account management team and they have lowered your bill for the next 6 months. In regards to your existing contract was initially contracted through an authorized dealer, we apologize for that concern as well. A copy of the contract should've been provided to you to review once it was signed, allowing you ample time to review the terms and conditions and cancel within your 3 day right if you did not agree to them. Thank you. -Andrew
ADT’s Control Package offers its basic coverage and more. It also starts with a $125 upfront equipment fee, but with a monthly monitoring fee of $36.99, it adds home automation, giving you more control over the features and systems within your home regardless of whether you’re on site. In addition to remote web and mobile access, you can receive email and text notifications for various security triggers.
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